Saal Digital UK Recenzje 

1084
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Super quick and simple design method. Could easily pick and choose which photos I wanted and with the range of templates provided, I was able to design a Photobook exactly how I wanted it. Feel... Zobacz więcej

Oceniono na 5 z 5

I have bought two professional line photo books. One glossy, one matte. The quality of the book itself and the photo print is excellent on both. I prefer the gloss finish, my partner prefers the mat... Zobacz więcej

Oceniono na 5 z 5

Cannot recommend enough. I've had 3 beautiful photo books from them now. The app is great and offers lots of customisation options and is easy to use. The quality is excellent! Super speedy delivery t... Zobacz więcej

Oceniono na 4 z 5

The quality of the book was first rate as was the preferring and delivery. My only frustration was the time and attempts it took me to get my first picture book right! Lots of trial and error on my p... Zobacz więcej

Informacje dotyczące firmy

  1. Laboratorium fotograficzne
  2. Wywoływanie zdjęć
  3. Usługi fotograficzne

Napisane przez firmę

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(1084)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 451

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Blurry photos

I’ve ordered two books in the past and they were amazing, I can’t say anything bad about them but this occasion most of the photos were okay but there were 8 photos that are blurry and when I made the book the quality was very good on the pictures so I don’t understand how this happened

15 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you for your feedback and loyalty! We're sorry to hear about the blurry photos in your recent book. Could you please reply to our Trustpilot request so we can follow up and look into this for you? We appreciate it! 😊

Oceniono na 3 z 5

Great quality photo book but be sure to pick the right specification

I've just received a new photo book and it is stunning.

However, my new photo book was to replace one where I wasn't happy with the image quality. Saal was kind enough to give me a voucher to replace it. I prepared the new one, using photos of a higher resolution. I noticed that the price was double that of the first book but thought that the first had been on special offer. I'd promised to get my daughter a wedding photo book with hi-res images, so paid the extra, on placing the order. It transpired that I'd inadvertently selected a higher all round quality book, in error. This was the same evening that I had placed the order. Unfortunately, Saal told me that I would have to proceed, or cancel and then start the order again. This was because it's an automated process. I had spent 5 or 6 hours preparing this new book, so didn't want to start again, so just went ahead.

Somehow, I had managed to select the wrong specification for this new book. It is exactly the same dimensions, with the same number of pages as the first book. The only difference is that each page is thicker.
This happened because, on the first book, the system warnings didn't show that the resolution of some images was too low. It would have been great if the layout of the first book had been saved, for me to edit with the hi-res photos, but it wasn't.

I made the error of selecting this much more expensive book because there are so many options to choose from. I thought I'd selected the top quality one the first time, but clearly hadn't.

The people at Saal have been really helpful, kind and supportive. But on this occasion, THE COMPUTER SAID NO. Having said all that, my daughter loves it. That's what counts.

I replied to Saal's response, as requested but have not heard back from them yet

12 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you so much for taking the time to share your detailed feedback! We're thrilled to hear that your daughter loves the book - that's what truly matters! 😊

We appreciate your kind words about our team and we're sorry for the confusion with the specifications.

Would you mind replying to our Trustpilot request so we can follow up with you directly? We'd love to stay in touch and ensure you have the best experience possible going forward. Thank you for your patience and understanding!

Oceniono na 5 z 5

Blown away

Blown away, I thought it would turn out rubbish as I have never done this before! Im amazed st the quality. And everyone who has seen it is amazed as well.

Thank you you have made memories last past a life time

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

The tutorials were helpful and the…

The tutorials were helpful and the software was easy to use after a little practice. Delivery was on time and the photo album itself was brilliant. Showed the album to friends who were very impressed with the quality. Should have ordered more pages.

12 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I love Saal Digital’s photobook!

I love Saal Digital’s photobook! This is my 5th year designing and ordering with them and they just keep delivering great quality books. I can’t fault them. The software is quite easy to use and the end product looks great!

12 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great Quality

Really enjoy the Saal Digital app, super intuitive for putting together a photo book. I put a large book of wildlife photography together and I’m extremely happy with the results. Very professional looking, great quality, will use again.

12 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

Excellent quality Photobook

Excellent quality Photobook. Once over the learning curve of creating the book using all the features available, I find it very flexible and creative and the final quality of colours and paper is the best of any company I've used before. My only slight criticism is the somewhat confusing pricing structure and discount codes that are constantly available but changing every few days.

9 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the quality of your photobook and the creative flexibility of our software.
We appreciate your comment about the pricing structure - your feedback helps us improve.
Could you please kindly reply to our Trustpilot request? This would allow us to follow up with you properly.

Oceniono na 2 z 5

Disappointed.

I’m ordering a book from here for the second time. The first time it wasn’t too bad. This time it’s a gift for my partner, who is also a photographer. The color reproduction on the prints is simply awful. Skin tones look pink in every photo. I have no idea how I’m supposed to give THIS as a gift. I added one star for the fast delivery. Disappointed.
Upd: I contacted support and received a voucher.

12 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you for your feedback and for giving us the opportunity to make things right. We're truly sorry that the color reproduction didn't meet your expectations this time. We're glad our support team was able to assist you with a voucher, and we hope to regain your trust with your next order. Could you please kindly reply to our Trustpilot request? This would allow us to follow up with you and ensure everything is resolved to your satisfaction. Thank you for your patience and understanding.

Oceniono na 4 z 5

You provide a quality product.

You provide a quality product that is designed on easy to use software, swiftly. However my latest book was slightly damaged on one corner of the cover, even though the packaging was undamaged.

6 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you for your positive feedback about our product quality and software! We're sorry to hear about the damage to your book's cover. This shouldn't have happened, and we'd like to make it right for you.
Could you please kindly reply to our Trustpilot request? This would allow us to follow up with you and resolve this issue properly.

Oceniono na 5 z 5

Easy service, high quality results.

This is the fourth time I've copped a book here and I haven't been disappointed since. The software for building your book is great. I did it all in one night & apart from some size errors on my part, I couldn't be happier.

10 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

FABULOUS WEBSITE

Absolutely AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Fantastic customer service. Beautiful product. High quality.

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Good communication re delivery

Good communication re delivery, well packaged and high quality photobook!

6 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thanks for sharing your experience, Jayne!
Great to hear that the delivery communication was clear, the packaging protected everything well, and that you’re happy with the quality of your photo book. We appreciate your feedback!

Oceniono na 2 z 5

Disappointed in both product and delivery

I ordered a photo book. Took 5 days before being sent out which is more than advertised. When I tried to chase it was difficult as you can only email them, no phone number to speak to anyone. They ignored my emails until I posted a bad review. Whole process took 9 days.Disappointed in final product, pages weren’t flat but all wavy and bumpy, maybe from glue?. Didn’t give the professional finish, bearing in mind cost around £100.

4 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you for your feedback. Please note that current production and delivery times can always be checked on our website (https://www.saal-digital.co.uk/service/shipping-costs-delivery-time/), and you can track your order anytime in the order management tool: https://www.saal-digital.co.uk/ordercockpit/. The times indicated are estimated. Could you please kindly reply to our Trustpilot request? This would allow us to follow up with you directly and provide you with an update on your order.
Thank you for your patience.

Oceniono na 5 z 5

Good all round

Flexible design tools, good quality photo book, and fast, even over the festive season.

5 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you for your feedback, MS AF.
It’s great to hear that you were happy with the design tools, the quality of the photo book, and the fast delivery — especially during the festive season. We appreciate you sharing your experience.

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