Was notified, I was next. They arrived and greeted me. They selected all my cabinets and asked where I wanted them. I inspected as they unloaded and wasn't rushed during my inspection. I only wish, th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The driver was very polite and courteous: he told me his name but i have forgotten, sorry. He thanked me for my military service; not necessary but appreciated. He put the boxes right where i needed... Zobacz więcej
They caused thousands of dollars in damage to my car while delivering items to my house. I called them and emailed them for months and they tried their hardest to avoid me. Finally got a response and... Zobacz więcej
The men unloaded the cabinets effectively and were courteous, just hard to understand a little. Had a discrepancy on number of boxes at first and later found a small envelope under a large box.
3,6
Średnia
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The overall experience was great
The overall experience was great. From the unloading and helping with putting the heavier item in the house. Im feeling under the weather so its was a great help!!!
16 września 2026
Opinia niezależna
Your delivery person was very kind and…
Your delivery person was very kind and had to be very strong and was. However, I noticed many of the boxes that contained our cabinets were pretty beat up and upon opening the boxes later we found about half of our load of cabinets to be damaged. No reflection on your delivery person because I know this could’ve happened anywhere along the trip route.
10 września 2026
Opinia niezależna
Odpowiedź od RXO
Dear Stan Johnson.,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the damage. We understand how important it is for our customers to receive intact deliveries. We are investigating. A member of our team has contacted you.
Thank you.
Worst communication I've ever had!
Worst communication I've ever had with a delivery company in almost 60 years of life! They contact you and ask you to choose your delivery day. When you get the confirmation 3 days before delivery, they changed the date on you to whatever works for them. The day before delivery, they sent me a delivery window time. 4 hours after the delivery window closed, we still didn't have our item and we had no update to where it was or what time it would be delivered. We stayed up until midnight that night with no confirmation of change of time. The next morning, I contacted customer service and they couldn't tell me what time they were going to be there other than sometime between 3-7. Well I was on the live chat with customer service, my phone rang and the delivery team was parked out front of my house! Their communications tell you that you will be contacted 30 minutes prior to somebody arriving. Ridiculous! They had no idea where my item was and they had no idea when I was going to get it and I never received a heads up communication that they were on their way in 30 minutes. I won't be using this company ever again. I felt bad for the two gentlemen who were actually driving the delivery truck. However, when I told them what my experience was and that it was terrible, one of them commented and said "that's what he's heard!"
16 września 2026
Opinia niezależna
Odpowiedź od RXO
Dear Raisha Quinn,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration caused by the delays in delivering your order. We understand how important it is to receive your purchase in a timely manner. We are investigating. A member of our team has called you.
Thank you.
Delivery was very professional
Delivery was very professional. We were kept informed of arrival time. Very impressed with our delivery service employees!
15 września 2026
Opinia niezależna
Quick and courteous
The crew called ahead of arriving which made for easy coordination at time their arrival. Guys were very courteous, and made quick with delivery.
15 września 2026
Opinia niezależna
The team were ROCKSTARS🤩
15 września 2026
Opinia niezależna
Only ordered a cabinet door but…
Only ordered a cabinet door but delivered on time
15 września 2026
Opinia niezależna
Kitchen cabinet delivery
The two guys that delivered, our cabinets were very professional and courteous and helpful.
Unfortunately, we are still missing a couple of pieces and we were unable to inspect each cabinet as it was being put in our garage so not sure of the condition of any of the cabinets.
14 września 2026
Opinia niezależna
Everything i have ordered from rona
Everything i have ordered from rona that has used RXO for delivery has either been 5 hrs later then time of delivery was supposed to be. Or numerous cancelations from the east Indians that work there and then waiting a week past date to get my items. Then they will show up at 10 at night with no warning to deliver your item. Do not hire them
10 września 2026
Opinia niezależna
Odpowiedź od RXO
Hello John,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with the shipping service. This is not the level of service we strive to provide, and we understand how frustrating this situation must be for you. Please know that we take such matters very seriously and are committed to resolving this issue. To assist us in investigating this matter, please provide your order number, the phone number on the order, and name on the order. Please send the information to socialmediaresolutionteam@rxo.com
Thank you.
KeAndre and Nemo with RXO/ Pro…
KeAndre and Nemo with RXO/ Pro Ambitious LLC worked so hard and carefully delivering my large cabinet order. It was very hot and they never complained and were so nice and efficient!
11 września 2026
Opinia niezależna
Drivers were very courteous and…
Drivers were very courteous and professional. Delivered cabinets into house quickly and safely.
11 września 2026
Opinia niezależna
Communications before arrival
Communications before arrival. Guys quick and careful in delivering the items. Asking if the location I advised was correct. Positive attitude.
11 września 2026
Opinia niezależna
The staff were professional and quick…
The staff were professional and quick to deliver multiple boxes in the designated area.
11 września 2026
Opinia niezależna
This company is the worst I have ever…
This company is the worst I have ever dealt with. The customer service agents lie constantly. The deliveries are constantly canceled or changed without communication to the customer.
7 września 2026
Opinia niezależna
Odpowiedź od RXO
Hello Macauley,
Thank you for taking the time to share your experience with us. We apologize for the repeated rescheduling of your delivery and the lack of communication from our team. This is not the level of service we strive to provide, and we understand how frustrating this must have been for you. Your feedback is invaluable, and we are committed to addressing these issues. A member of our team has called you.
Sincerely,
The RXO Social Media
Tracking app doesn't work properly
The deliver was Late and their app does not work properly. I called customer service and they were going to have someone call me back, THAT NEVER HAPPENED. They also were supposed to call me 30 prior to delivery, that didn't happen and when they did deliver they failed to inform me by simply ringing my doorbell and letting me know they were there. Horrible Company!
7 września 2026
Opinia niezależna
Odpowiedź od RXO
Hello Paul,
Thank you for taking the time to share your feedback. We apologize for the issues you experienced with your delivery. It's disappointing to know that we fell short of your expectations and that there was a lack of communication. A member of our team has called you. We are investigating.
Thank you.
Great experience and the guys were so…
Great experience and the guys were so nice and did a great job stacking the cabinets.
9 września 2026
Opinia niezależna
Smooth delivery
Smooth delivery. They called to give an ETA update. Great crew.
8 września 2026
Opinia niezależna
The guys were amazing
The guys were amazing, helpful and friendly. They were also meticulous bringing every box in to the house. Thank you!
9 września 2026
Opinia niezależna
Delivered the order on time
Finally delivered the order on time. Very friendly and spoke fluent English.
8 września 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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