RXO Recenzje 

1528
•
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Was notified, I was next. They arrived and greeted me. They selected all my cabinets and asked where I wanted them. I inspected as they unloaded and wasn't rushed during my inspection. I only wish, th... Zobacz więcej

Oceniono na 5 z 5

The driver was very polite and courteous: he told me his name but i have forgotten, sorry. He thanked me for my military service; not necessary but appreciated. He put the boxes right where i needed... Zobacz więcej

Oceniono na 1 z 5

They caused thousands of dollars in damage to my car while delivering items to my house. I called them and emailed them for months and they tried their hardest to avoid me. Finally got a response and... Zobacz więcej

Oceniono na 4 z 5

The men unloaded the cabinets effectively and were courteous, just hard to understand a little. Had a discrepancy on number of boxes at first and later found a small envelope under a large box.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(1528)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 713

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

What a trash company

I'd rate it zero if I could trash company all around was supposed to get a phone call to schedule a delivery time on Sunday a day before my delivery never happened Monday rolled around and my $3k package was left halfway up my driveway while I was at work they were to lazy to bring it down to the end of my driveway and at least set it under the eve of my garage out of the weather so much for so called "porch delivery" chated with an agent and all i got was 'sorry ill put that in our notes" F this company its straight garbage and Amazon should stop using them.

19 października 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Dear Garrett Duncan,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration caused by the placement of your order. It is disappointing to hear that we have not met your expectations. A member of our team has called you.

Thank you,

Oceniono na 1 z 5

Were supposed to deliver and set up

Were supposed to deliver and set up. I took time off work. They never rang the doorbell and dropped in the driveway on boxes. Never set it up and blocked our garage. I called and complained and they came out but didnt come 8-12 like they were supposed too. Came at 4-8 when I wasnt home. Still waiting if they ever come back. This company is a fraud. Do not use them.

15 października 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Dear Blake Stewart,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered with your delivery. It is disappointing to hear of the incomplete service and the behavior of the delivery driver. We are investigating. A member of our team has called you.

Thank you.

Oceniono na 1 z 5

Terrible service — shipment undelivered and emails ignored

Absolutely unacceptable experience with RXO UK. Our shipment was collected on 6 October 2026, with delivery confirmed for the same day. It remains undelivered, and getting a clear answer from this company has been a nightmare.

After repeated emails, they finally replied on 14 October claiming delivery had been attempted but failed. Nobody informed us at the time, and we are still waiting for evidence of this attempt. Amazon confirmed the warehouse was open and receiving shipments that day.

Even worse, their Qargo portal shows our shipment as delivered on 6 October 2026, while their customer service team claims delivery failed. Completely contradictory information, with no proper explanation.

Our urgent complaint has also gone unanswered. We are left chasing them while our stock remains undelivered, with no confirmed delivery date.

This is the second consecutive time we have experienced serious problems with RXO. Extremely unprofessional handling, terrible communication and no clear accountability. Based on our experience, I would not recommend them for UK Amazon pallet deliveries.

15 października 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Hello,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced with our scheduling process. Your comments are important to us, and we are committed to improving our services to better meet your needs. We are actively working on enhancing our communication to ensure a more convenient experience for our customers. We have brought your complaint to the appropriate team.

Thank you.

Oceniono na 5 z 5

Great team!

The driver was very pleasant to work with. He came in with his team and worked diligently to complete the job. They were respectful of our property and the items being delivered. I highly recommend this delivery crew!

15 października 2026
Opinia niezależna
Oceniono na 5 z 5

Delivery went smoothly

Delivery went smoothly. Per my contractor all cabinets are good. He said he has installed a lot of your cabinets and has never had a problem.
Thank you so much! I will see them when he allows me back in

14 października 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible company

Horrible company. They created $375 of additional fees and refused to review credibly.

18 lutego 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Dear Rebecca,

Thank you for taking the time to share your feedback with us. We apologize for your experience with RXO. Your satisfaction is very important to us, and we are committed to addressing any issues you may have encountered. To assist us in investigating this matter, please provide your order number, the phone number on the order, and name on the order. Please send the information to socialmediaresolutionteam@rxo.com.

Thank you.

Oceniono na 1 z 5

Easily the worst company I've ever…

Easily the worst company I've ever dealt with. RXO messed up at every possible junction and was a complete waste of our time. Had to cancel our shipment after LOSING a WASHING MACHINE TWICE!!!! Absolutely awful!

14 października 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Hello Mitchell Hunt,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you had with our delivery service. It is our goal to provide excellent service to all our customers, and it is clear we fell short in this instance. We take your concerns very seriously, especially regarding missing merchandise. Could you please contact us directly at socialmediaresolutionteam@rxo.com with your order details? This will allow us to prioritize your case and ensure that it receives the attention it deserves. Please provide your order number, the phone number on the order, and name on the order

Thank you.

Oceniono na 5 z 5

Great job dropping off our cabinets!

The team communicated well. By text and then 30 mins out gave a call.
They evaluated the space our cabinets would be held and felt it was adequate and then worked very hard to carefully pack it into that space.
They were friendly (chatting with some daycare kids I had watching).
They were careful with our boxes.
They worked quickly - big order dropped in less than 30 mins.
The two men worked very well together as a team.
Well done, all!

14 października 2026
Opinia niezależna
Oceniono na 1 z 5

Quite possibly the worst shipper ever

Quite possibly the worst shipper on earth... Gave a time frame, the next morning received messages they would be 2-3 hours early. Dropped everything that morning and hurried home. 3 hours later, still no freaking delivery. Their customer service useless, you call you get the same brain dead robot person everytime. They have no info, no updates no one to help you. Do not use this company,

14 października 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Dear Sean,

Thank you for taking the time to share your feedback with us. We apologize for the frustrating experience you have had with your delivery. It is concerning to learn about the lack of clear communication you encountered. This is not the level of service we strive to provide, and we understand how this situation has been both inconvenient and costly for you. Could you send an email to socialmediaresolutionteam@rxo.com with the information below? Then we can locate your order and discuss how we may be able to assist.

Include the following on the email:
-name on the order
-phone number on the order
-order number

Thank you.

Oceniono na 5 z 5

5 star delivery!!!

Delivery guys were friendly, efficient and very professional. Great communication from the very start about delivery status. All the cabinets were safely unloaded and effectively stacked in my garage . Great experience all around!

13 października 2026
Opinia niezależna
Oceniono na 4 z 5

The delivery guys were nice and…

The delivery guys were nice and courteous. They said they just needed my signature after they unloaded the boxes. However, after they left, I noticed on the boxes it said that I was supposed to inspect the contents before they left. That didn’t happen.

12 października 2026
Opinia niezależna
Oceniono na 1 z 5

For 3 days

For 3 days, "delivery today".
Yeah, BS tracking number does not work, and no delivery yet

11 października 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Dear Ed,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent delivery. We understand the importance of reliable tracking and clear communication during the delivery process, and it is concerning to hear about the discrepancies you faced. . Could you send an email to socialmediaresolutionteam@rxo.com with the information below? Then we can locate your order and discuss how we may be able to assist.

Include the following on the email:
-name on the order
-phone number on the order
-order number

Thank you.

Oceniono na 1 z 5

Terrible shipper

Terrible shipper, they allow your item to sit in a warehouse for multiple days not moving. Don’t ever use a company that uses RXO for delivery.

10 października 2026
Opinia niezależna
Logo RXO

Odpowiedź od RXO

Dear WH,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you faced with the scheduling of your delivery. It is disappointing to hear that our service did not meet your expectations. To assist us in investigating this matter, please provide your order number, the phone number on the order, and name on the order. Please send the information to socialmediaresolutionteam@rxo.com.

Thank you.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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