Very rude customer service Very little communication and when I did manage to speak to someone he was very rude and un helpful. Paid for next day delivery but didn’t receive my parts for 3 weeks t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Arrived fine, forgot one part and told me another part would fit from eurocar parts but will send the part out. No that didn't work, waste of money as I couldn't return. Then rang again for my part t... Zobacz więcej
Replaced a sachs performance with the rts 5 paddle clutch as the sachs was struggling with the recent tte hybrid turbo upgrade. The comparison in my view is way beyond what I expected. The clutch ju... Zobacz więcej
Ordered a used engine for my 2002 Ford Escape after 4 failed attempts through other companies. They assured me that they were different and could provide me a fully tested/inspected engine. Sent me pi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Manufacturer/Wholesaler specialising in Aftermarket, Performance and 4x4 auto parts
Dane kontaktowe
St Michaels Industrial Estate, 4b, WA8 8TL, Widnes, Zjednoczone Królestwo
- 01514246968
- m.kelly@rtsperformance.co.uk
- rtsperformance.co.uk
Odpowiada na 55% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Business Support and refund.
Good products and best of intentions but unreliable support and wrong products supplied at times. Shipping can be a nightmare as parts goes missing. I'm owed $2000 due to this and they don't respond.
Great Service
Ordered a new clutch, very friendly, fast service and happy to help me with multiple questions plus, great value
Great advice
I rang for advice and spoke to a very helpful man who answered all my questions, He even advised me that a lightened flywheel was not need, while everyone else had tried to sell me one.
Ordered on line arrived well packaged and quickly, have not fitted yet but the quality looks very good
Great service
Great service. Quick reply with messaging. Making my purchase for my Renault megane 225 HD clutch kit as simple as possible. With a fit guarantee
.
discs and pads…
Really happy with the discs and pads and the delivery time but I ordered black finish but received silver. Not exactly a deal breaker but there was no mention of black being out of stock etc.
Fast dispatch and altho took day or two…
Fast dispatch and altho took day or two for clutch to bed in. I now have no problems with clutch kit they sent for my vxr.
Excellent service online answered any…
Excellent service online answered any questions I had and gave me plenty of options on what to go for
Fantastic service
RTS performance
Steve and the guys at RTS always deliver a top quality service with top quality parts and fast delivery's
amazing help no question was to much…
amazing help no question was to much Steve went above and beyond to help me in the questions i had and shown amazing knowledge of the products
Absolutely fantastic service
Absolutely fantastic service, had a question before I ordered and was answered extremely fast. Friendly and very helpful. Would highly recommend.
Excellent communication & super fast…
Excellent communication & super fast delivery, will definitely use them again.
Fast postage and quality parts
Parts ordered at 10.00am delivered next…
Parts ordered at 10.00am delivered next day, top service
Terrible product and awful service
Terrible product and awful service, bought a twin plate kit from AET Motorsports, slipped right from day 1 of installation even driving very slowly, reported the issue to rts and aet right at the start, neither seemed bothered, just said bed it in correctly which I did, never improved even after 900 careful miles, removed the whole thing and fitted a sachs set up, zero issues, neither company wants o know. Rts say I should have changed the gti flywheel to the R version, AET say they have never heard of this, RTS have my clutch flywheel and release bearing and i am £800 out of pocket.
Will never use either company again.
To answer your reply, imo which I am entitled to the product that AET Motorsports sold me for my golf gti that apparently they have fitted hundreds to was not functioning in my car, you RTS are telling me I should of also fitted a golf R flywheel, AET dispute this and tell me it's not true or required in a golf gti.
These are facts simple as that, neither you the manufacturer or aet the distributor are willing to resolve this issue, your threat of court action against me for liable says it all really, let's go to court no problem and I will show a judge all the correspondence that I have from you and AET, you also still have my complete clutch kit and my flywheel which you have had since 18.12.2021.

Odpowiedź od RTS EUROPE LTD
Thanks for excellent service..
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