When my dog gained his Stud Book Number, I realised the pressure was on to sort my own affix. I rang the RKC and was put in touch with a lady called Gloria, how lucky was I? She was worth her weight i... Zobacz więcej
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Marie should run all registration services, she is SO efficient and knowledgeable and goes straight to a solution. If only all companies could have people like Marie answering the phone how easy wou... Zobacz więcej
Reakcja na opinię
I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Zobacz więcej
Reakcja na opinię
The lady I spoke to was knowledgeable and efficient, and it took no time at all to add my kennel Affix to my new puppy's name. A totally painless transaction, thank you
Informacje dotyczące firmy
Napisane przez firmę
It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service
Dane kontaktowe
Gatehouse Way, HP20 1RY, Aylesbury, Zjednoczone Królestwo
- 01296318540
- royalkennelclub.com
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Odpowiada na 100% z negatywnych recenzji
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When my dog gained his Stud Book…Gloria to the rescue!
When my dog gained his Stud Book Number, I realised the pressure was on to sort my own affix. I rang the RKC and was put in touch with a lady called Gloria, how lucky was I? She was worth her weight in absolute gold and was the most lovely, patient and caring person every time I rang (which was a fair few). Gloria worked tirelessly to ensure my dog's affix was approved and on him by the 30 day deadline. Thank you so much Gloria, for everything you have done to help.
The lady I spoke to was knowledgeable…
The lady I spoke to was knowledgeable and efficient, and it took no time at all to add my kennel Affix to my new puppy's name. A totally painless transaction, thank you
Amazing
Amazing! Got the problem sorted, and made me feel very relieved. Well done Marie.

Odpowiedź od Royal Kennel Club
Marie should run all registration…
Marie should run all registration services, she is SO efficient and knowledgeable and goes straight to a solution.
If only all companies could have people like Marie answering the phone how easy would life be!
Thank you

Odpowiedź od Royal Kennel Club
Websites supports amazing!
I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships...
Until I called, yes it took a while to get through but do make time... when I finally got through the support was amazing and I took a while to establish what I needed without pressure or time limit!
Thank you!

Odpowiedź od Royal Kennel Club
Thank you Olivia for sorting out my…
Thank you Olivia for sorting out my litter registration - you were ace!!!!! What transpired to be an error I had made and could have been a major problem, you were so helpful in getting it sorted out. Thank you!

Odpowiedź od Royal Kennel Club
This lady is A Star Thank you kind and…
This lady is A Star Thank you kind and no rush in going into details on forms .

Odpowiedź od Royal Kennel Club
Got through quickly to the correct…
Got through quickly to the correct department. Super helpful operator could not have been more helpful or had more time to help me. A really good experience. Thankyou.

Odpowiedź od Royal Kennel Club
Fantastic Team!
Due to having multiple changes regarding joint ownership and Affix registration ahead of an upcoming Litter, the team and Liv especially have been so accommodating, taking the time to explain each query or question I have fully, and allowing me the time to clarify and ensure understanding. They have all been exceptional!!
Thank you for everything

Odpowiedź od Royal Kennel Club
Gloria made a nerve racking experience…
Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner.
Very much appreciated.
Kind regards.
Mr Simon Ambler.

Odpowiedź od Royal Kennel Club
Gloria from litter registrations is a wee STAR ⭐
Gloria who I spoke to was fantastic. She talked me through everything and registered my litter while I was on the phone. She is an absolute credit to your organisation. Litter registered and registrations for my keepers and first class postage sent out today. Gloria you are a star

Odpowiedź od Royal Kennel Club
Excellent member of staff who was very…
Excellent member of staff who was very patient and dealt with call very well, thank you.

Odpowiedź od Royal Kennel Club
Great customer service
The advisor I spoke to was very knowledgeable and cleared up confusion with my litter application

Odpowiedź od Royal Kennel Club

Odpowiedź od Royal Kennel Club
Always excellent service contact is…
Always excellent service contact is very easy and support is brilliant

Odpowiedź od Royal Kennel Club
She was so helpful
She was so helpful! I couldn't have done it without her so much appreciated 👍🏻

Odpowiedź od Royal Kennel Club
Always helpful and always impeccable…
Always helpful and always impeccable service thank you Liv for all your help.

Odpowiedź od Royal Kennel Club
The Royal Kennel Club staff are always…
The Royal Kennel Club staff are always helpful and our experience is they always go the extra mile in helping out no matter what the problem or enquiry is.

Odpowiedź od Royal Kennel Club
I had the pleasure of speaking with…
I had the pleasure of speaking with Gloria today , she has made my experience with kennel club a pleasure, amazing knowledge and so kind best customer service in a long time

Odpowiedź od Royal Kennel Club
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