Rowberrys Recenzje 

66
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolute brilliance from Lauren, Tegan, and Mark! When our first buyer pulled out after 7 weeks, they were so kind and comforting during a stressful moment. When we secured our next buyer, they were s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

All thanks to Sharron Lewis and Susan Cromwell, with the stresses of selling and buying property and with many bumpy parts we completed on both properties the end of July. Sharon was so responsive,... Zobacz więcej

Oceniono na 5 z 5

Lauren worked on our Matters. We had a lot of complications due to financial entanglements previously. We then had unexpected issues and complications arising outside of our control, but everything wa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been using Rowberrys since we bought our first house 5 years, since then they also provided Wills services and more recently they have sold our house. All went smoothly, Stirling and his team... Zobacz więcej

Informacje dotyczące firmy

  1. Mediacje

Informacje przekazane przez różne źródła zewnętrzne

Rowberrys have been in Crowthorne since 1971, providing a full range of legal services for individuals and businesses in London and the South East for more than 40 years.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(66)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

honourable and honest service

Overall, a positive experience selling our property with Rowberry's. Ours was quite a complex transaction, with an extended chain, and different timeline expectations from the parties in the run-up to Christmas and shortly beyond. We had a technical issue in the process, which Stirling was able to resolve for us.

31 marca 2025
Opinia niezależna
Logo Rowberrys

Odpowiedź od Rowberrys

Thank you for your kind words and we are glad we were able to settle matters for you in the timeline you required!

It was a pleasure to act for you and we look forward to working with you in the future.

Stirling and his Team

Oceniono na 5 z 5

PROFESSIONAL SERVICE AND A SUCCESSFUL…

PROFESSIONAL SERVICE AND A SUCCESSFUL OUTCOME FOR ALL CONCERNED

My neighbours and I found ourselves in a real predicament when a boundary issue arose suddenly. Without any legal connections, we just had to contact local solicitors blindly, but became discouraged when one after another ‘didn’t like the sound of it’ and quoted sky-high fees or made it clear that they were just not interested in taking our case: thank God we discovered Rowberry’s and Stirling Halliday. He listened with great patience and pursued a course of action that led to a satisfactory outcome for all concerned. He conducted tricky negotiations and gave clear, no-nonsense advice that kept us calmly on a path to resolution. We really appreciated his calm, good-humoured approach and felt reassured every step of the way. He was meticulous in ensuring that our interests were protected, and we were treated with respect throughout. We were all very impressed by his professionalism and grateful for his help: I would definitely recommend Rowberry’s to anyone.

6 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

I dealt with Shanthi with regard to my…

I dealt with Shanthi with regard to my late wife’s estate. She was very professional & had good communication skills, which really helped at such a stressful time. The whole process was quicker & easier than I expected. I highly recommend.

10 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Recommended

I had the pleasure of being assisted by Rebecca Ellerbeck for a redundancy case, and I didn't regret the choice. Rebecca is a competent and professional solicitor whom I would recommend to anyone in need of legal advice for employment issues.

24 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Completion day was almost a disaster!

Completion day was almost a disaster!
Everything went smoothly from the start until the day of completion.
There was a delay, which I believe Rowberrys were responsible for, regarding releasing the funds to my sellers. Which almost caused me to be in breach of contract and incur a penalty.
As a result of the delay, my sellers solicitors would not release the keys to the property. This then created further issues with my removal company, due to the delay.
I subsequently found out that the staff at Rowberrys, Crowthorne, had left the office to attend their Christmas do. Therefore, leaving the office and phones unattended. And clearly oblivious to the fact that they had not released the money to my seller before leaving the office for their Christmas lunch.
After leaving the person dealing with my property sale a voicemail, the money was finally released. Just avoiding a breach of contract situation by 15 mins.
Completion day is always very stressfuI. But this has to be the worst completion I have ever experienced during my time selling property's over the years. I didn't even receive an apology from Rowberrys for the error. Very unprofessional!

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

buying bungalow

The service was very professional and they kept me informed as to the progress at all times. They also were very good at explaining the various legal aspects which could have been very confusing to many people. I would like to thank Stirling and Lauren who dealt with my case which was made more difficult by the solicitors that they had to deal with who were often very slow but it was always reassuring to here from Stirling at regular intervals with updates..

19 października 2023
Opinia niezależna
Logo Rowberrys

Odpowiedź od Rowberrys

Dear Dave,

Thank you very much for your kind words.

It was a hassle at stages, but we are really glad we were able to get the transaction over the line for you.

Stirling, Lauren and the Team

Oceniono na 5 z 5

Reliable solicitors

Shajeela at Rowberry's acted as my solicitor following a last minute change of plans, when the prospective buyer of our flat let us down shortly before contract exchange. It was a very stressful situation with only a few weeks until completion.

Shajeela handled the whole process perfectly. She was resilient in handling communication with a very difficult management company and was reliable throughout the whole process.

I was extremely happy with the quality of the service provided and I am planning to use Rowberry's again when I buy or sell a property in the future.

15 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

So helpful

Shanthi was very helpful with our Wills and the explanations she gave. Everything was so efficiently dealt with. Very pleased with the service

14 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service from Rowberrys

The Rowberrys team handled the sale of my property and purchase of a new property. As they were a local firm, I felt this was the best option and from the beginning to the end of the process they were extremely welcoming and helpful. If I ever require solicitor support in future, I will be sure to use them again. Big thanks to Stirling and his team and a special thanks to Shanthi for following this matter through to completion.

19 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

House sale & purchase

House sale & purchase, managed by Shajeela Khan. Efficient, clear, friendly & (for the first time in my experience) plain sailing. Shajeela kept me informed, explained everything & responded to queries swiftly. Great service from Rowberrys & highly recommended.

19 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing service

I was in the unfortunate position of my office practicing some very legally grey tactics to release me. I was very lucky to have chosen Rowberrys to represent me. Most solicitors i spoke to just said to accept the settlement rowberrys went the extra mile to listen to my plight, understand the underhand tactics my employer was using and used that to more than double the settlement agreement. Rebecca and Francesca were amazing throughout and made a very difficult time a lot easier. Don't hesitate to use them.

17 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Great Team

I have had the pleasure of dealing with Stirling, Lauren and team and I cannot recommend them enough. I would like to thank them for the excellent work they put in selling my flat. They were friendly, efficient and replied to my e-mails the same day or following day without fail. I would like to thank them wholeheartedly for their help in securing my sale.

24 marca 2023
Opinia niezależna
Logo Rowberrys

Odpowiedź od Rowberrys

Dear Noele,

Thank you so much for your kind words, it is really appreciated.

It was an absolute pleasure to work with you to get your sale over the line.

Stirling, Lauren and the Team!

Oceniono na 1 z 5

Be very careful

Used for conveyancing which was dealt with without a problem. Unfortunately, they broke confidentiality and divulged personal information in contravention of contract, GDPR and SRA policies. This information could have caused great harm, fortunately the 'only' damage was emotional and mental. They accepted their mistake and apologised, but dealt with complaint unprofessionally until ombudsman was involved. I have since received a small amount of financial compensation, via the Financial Ombudsman. They are currently being investigated by the SRA regards this issue.
The conveyancer I dealt with was rude, misogynistic and uses foul language without apology. When I mentioned this I was told, "Oh, he's like that with everyone. It's not personal" In my opinion, completely unprofessional. My recommendation is that you find another solicitor/conveyancer.
UPDATE - in response to Rowberrys reply for clarity.
I did not immediately contact the Ombudsman and gave plenty of time for the company to respond. I was indeed offered an incredibly small amount of financial compensation (the amount I agreed after consultation with the legal body was FOUR times that amount).
I did receive an apology, that is correct. I was also told that nothing could be done to change what had happened, so what did I expect. I was also told that they 'thought the divorce was amicable' as a reason that the mistake was made. As a sole client one should be able to expect total confidentiality regardless of relationship.
I was asked to explain on three occasions the emotional, traumatic effects of the error and the loss of privacy - which added to my distress. The lack of understanding of the effects of this disclosure was mind-blowing. The problem was not resolved as the damage had already been done, my new address had been disclosed without my permission.
The allegations against the conveyancer may have been denied; that does not make them false.
Finally, the reason the matter was raised after completion, was due to the timing of completion of sale (very quickly after the wrongful disclosure) and the fact that I was moving house during an incredibly traumatic life experience, made worse by the actions of Rowberrys.
To somehow make out that I have been unreasonable, says it all about the company.

1 marca 2022
Opinia niezależna
Logo Rowberrys

Odpowiedź od Rowberrys

Thank you for your post and in those respects, again all of us at Rowberrys apologise for the clerical error as made. The mistake of one of our team was, when notified to us, immediately acknowledged and accepted. Thereafter, the member of the team who made the mistake, the partner with conduct of the matter and the Practice itself all immediately apologised to you for that error.

It is unfortunate that you gave the Practice no opportunity to deal with your complaint, having immediately launched a complaint to our governing body, initially refusing financial compensation as offered, albeit subsequently accepting such financial compensation.

That part of your complaint relative to the conduct of the conveyancer with overall responsibility for your transactions, it is worthy of note, that no-one at Rowberrys was made aware of any issues of concern reference to such claims until well after the transactions had been completed, and those allegations have been denied.

It is, of course extremely disappointing that this error was made but it was immediately corrected, an extensive apology from all at Rowberrys was provided and you have been generously compensated for that clerical error, appreciative always of the fact that you accept and acknowledge that error caused you no great harm.

We are clearly pleased that so far as the work undertaken on your behalf, that this was settled to your satisfaction.

Oceniono na 5 z 5

Outstanding Service!

Over the last 12 months I've had to use 3 different solicitors for house sales and can say that Rowberrys by a mile were the best. From the first point of contact to completion day Lauren & Stirling have been extremely efficient and constantly communicated what was happening. If you want the stress taken out of any house buying/selling these are the ones to use. Keep up the good work!

23 listopada 2022
Opinia niezależna
Logo Rowberrys

Odpowiedź od Rowberrys

Dear Sasha,

Thank you for your review which is very kind.

It was an absolute pleasure to act for you and we look forward to working with you again in the future.

Stirling and Lauren

Oceniono na 5 z 5

Stirling and Lauren were both amazing…

Stirling and Lauren were both amazing during the sale and purchase of properties.
Lauren was so patient with all her explanations.
Can highly recommend Rowberry's.

1 listopada 2022
Opinia niezależna
Logo Rowberrys

Odpowiedź od Rowberrys

Thank you very much for your kind words. It was an absolute pleasure to assist you in your sale and purchase.

We wish you all the best in your new home and look forward to working with you again in the future.

Stirling and Lauren

Oceniono na 5 z 5

Great Service as always

We have been using Rowberrys since we bought our first house 5 years, since then they also provided Wills services and more recently they have sold our house. All went smoothly, Stirling and his team are top professionals - always courteous, whilst retaining a humorous twist, which I must admits is sometimes needed when dealing with certain legal processes. Would thoroughly recommend them.

30 września 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej