Family Law Cafe Recenzje 

62
Wynik TrustScore: 4.5 na 5

4,3

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Oceniono na 5 z 5

Joanna Toch, has been, and is still tirelessly, in good faith, focus on my evidence based narrative, being trauma informed. Joanna appreciates that this is about a family that have experienced traum... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

After recommendation, sadly the consultation was not a helpful experience. I found Shepsi’s line of questioning very direct and accusatory with personal opinion. He did not capture the points and sens... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I thoroughly recommend Family Law Cafe. Joanna and her team have offered vital expertise and support throughout. The innovative approach to family law through the hub of the Case Space has hugely faci... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I contacted Joanna in 2017 and she guided and represented me in court for my divorce and financial outcome in which I came out rightfully favourable. So January 2026 another legal matter a... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

We deal with all your family law problems online so you get your help from the comfort of your home or logging onto your phone wherever you may be. We make sure you get top quality advice from lawyers and other necessary experts and build a strategy for you from the moment you start working with us. Email or call us to make an enquiry and we will set up a call with a lawyer to explore what problems you are facing. We will offer you a fixed or monthly payment plan that will get you to where you need to be with the minimum of fuss, cost and stress. We cover everything family law related including child arrangements orders, divorce and finances, pre-nuptial agreements, relocation, domestic abuse, cohabitation and property disputes. Contact us - you have nothing to lose and everything to gain.


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4,3

Doskonała

Wynik TrustScore: 4.5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(62)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

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Oceniono na 1 z 5

Awful Experience with Shepsi Haider

After recommendation, sadly the consultation was not a helpful experience. I found Shepsi’s line of questioning very direct and accusatory with personal opinion. He did not capture the points and sensitive history especially regarding safeguarding. I think his position would be better placed to obtain the clients position through a strict line of questioning approved by a legal professional. Allowing him free rein with language was not appropriate on this Occasion. Maybe direct accordingly based on the written context I provided rather than give his ‘personal opinion’ on the context provided. He did not come across professional. He appeared very hyper with his language and forceful and lacked any type of empathy or structure to his questioning. In trying to obtain which direction it needed to be directed it was a simple safeguarding referral and to speak with a solicitor regarding a current child arrangement order. He asked for my partners name and said they had a recent similar case so needed to avoid conflict of interest. Such a shame as heard positive regarding legal advice from someone called ‘Joanna’ . I believe the person I spoke to is a customer service advisor or trained ‘actor’ so I don’t think they should be the front line of consultation especially asking such personal and in depth questions like a robot without any legal expertise. Awful experience. Would not recommend.

21 lipca 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

We have reviewed the transcript of the call and believe this call was set up to provide a negative review here, perhaps by a competitor. It is sad that these things happen but we will still keep working hard for people who need us.
You used a different name on the call (and here) to the name in the enquiry. Your enquiry was about a child arrangements order but you talked about other matters until you were brought back to the initial enquiry.
You suddenly said you did not like the way a question was framed, the person dealing with your call offered to reframe it but you decided to end the call.
If this was a genuine enquiry then we are sorry that you did not like the suggestion that you bring matters back to being on your terms. Our mission is to empower those in family proceedings and we do intend to continue with this so we wish you the best.

Oceniono na 5 z 5

Joanna Toch

Joanna Toch, has been, and is still tirelessly, in good faith, focus on my evidence based narrative, being trauma informed. Joanna appreciates that this is about a family that have experienced trauma. All the correct processes have been adhered to, establishing the truth, with no breaches of processes.
In spite of all of this, unfortunately, my case is still going on due to deliberate mishandling by the other side, misrepresentation of my evidence, including to Judges, etc. We are hoping one day to address this so no other family needs to go through this, being re- traumatized.

27 czerwca 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you and we will keep working hard for you, sometimes it takes a time to get to the right outcome but we will help you get there.

Oceniono na 5 z 5

I contacted Joanna in 2017 and she…

I contacted Joanna in 2017 and she guided and represented me in court for my divorce and financial outcome in which I came out rightfully favourable.

So January 2026 another legal matter arose regarding my spousal maintenance, I did not hesitate to reach out to Joanna for her expertise and knowledge in family law.

The family Law Cafe provides a very efficient and money saving advice like no other, with regular video calls and frequent communication that you simply do not get with a solicitor based service.

I have no doubt to reach out to Joanna and her assistant Michael who have been brilliant.

Thank you

26 czerwca 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you, it was lovely to reconnect and sort out this further issue, here any time you need us (hopefully you won't!).

Oceniono na 5 z 5

An excellent team

An excellent team! Its the first time I've felt like a participant in my own process rather than feel like something happening to me.

6 maja 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Hello Alison, we love working with you and thank you.

Oceniono na 5 z 5

I cannot recommend Joanna highly…

I cannot recommend Joanna highly enough.

I have worked with Joanna for several years on a very complex and emotionally challenging family court case. Throughout the entire process, she has been professional, compassionate, knowledgeable, and incredibly dedicated.

What impressed me most was her ability to understand not only the legal complexities of the case but also the personal and emotional impact it had on me and my child. She always took the time to listen, explain things clearly, and make sure I felt supported and informed every step of the way.

Family court proceedings can be overwhelming, but having Joanna by my side gave me confidence and reassurance during some of the most difficult moments of my life. Her attention to detail, commitment, and genuine care for her clients are truly outstanding.

I regularly recommend Joanna and Family Law Cafe to anyone who needs family law support because I know they will receive honest advice, exceptional service, and someone who genuinely cares about achieving the best outcome possible.

Thank you, Joanna, for your dedication, hard work, and unwavering support over the years. I will always be grateful.

11 maja 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Dear Kat
Thank you so much for everything you have said and it means a lot.

Oceniono na 1 z 5

Terrible experience

Terrible experience. I honestly do not think it could have been worse.

The firm lost every significant point we pursued, all of which were strategies they themselves had advised. Prior I was considering just working with what was proposed but went with their advice to pursue strategies that all failed epically. Throughout the process, I had to constantly identify errors in their documents: wrong years, spelling mistakes, grammar errors, contradictions, old draft versions being used, incorrect drafts being sent to me, and amendments made on outdated documents. I repeatedly asked them to reread their work properly before sending it to me, but the basic mistakes continued.

I became exhausted from effectively having to act as their secretary, proofreader and quality control. Over time, I lost all trust in them.

They also assigned a barrister they had never worked with before, and when concerns became obvious, they took no meaningful accountability and did nothing effective to resolve the situation as it unfolded. Deadlines and procedural issues were not handled properly, and the court’s findings and orders reflected consequences arising from failures by the legal team. Which made me look disorganised, flippant and with disregard.

At the final hearing, they failed to secure the key outcomes we had pursued. The result was that a father who had not seen or financially provided for the child in three years was granted the right to change her surname, and an extremely generous holiday schedule, 56%, among other outcomes. In my view, the result was catastrophic and avoidable.

Afterwards, I was effectively told that the other side had an aggressive barrister, that the barrister they had instructed came from a good chambers, and that we were unlucky. But family court proceedings should not be left to luck. Your family deserves better than that.

What perhaps sums up the lack of awareness is this: I had previously warned them that I was considering writing a review about my terrible experience. I held off. Then I received an automated request from them asking me to leave a review. They had not even recorded, or noticed, that I was an extremely unhappy client.

That same lack of awareness and attention to detail is exactly what I experienced throughout my case, and I believe it contributed to errors and outcomes that had a serious impact on my child and my family.

I would not recommend this firm for a family court matter. Find an alternative.

27 stycznia 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Dear J
Thank you for writing about your experience.

We can confirm a few points for context.
- You approached FLC around 2 weeks before the final hearing, having never had representation. The s7 Cafcass report was not in your favour. We confirmed there were a couple of arguable points.

- You came on board initially for us to deal with your statement. The statement was due 7 days prior to the final hearing. You paid the fee on the day the statement was due to be served and filed. We obtained a solicitor to do the work which was completed to your satisfaction with an extension of 3 days.

- You were considering representation for the hearing and we sourced 3 appropriate barristers within your budget. You chose a barrister and the funds were received into our account on the Friday before the Tuesday hearing. We had prepared a court bundle to which he was given access on that day.

- You had a conference with your barrister, solicitor and your Expeditor at a time that worked for you on Monday.

- Your Expeditor accompanied you to the hearing on Tuesday which was dealt with by submissions.

- After the hearing you told us that you were unhappy with your barrister and the outcome.

- We discussed with you that you had the right of appeal and that also when the order was drawn up we would assist to make the order as helpful as possible as there was some ambiguity in the Justices Reasons. The solicitor assisted with this. The court did make one of the changes sought.

- We held the case space open for a considerable time for the order to be dealt with and returned by the court at no further cost to you.

- Once the court had dealt with the order you then suggested that FLC and the solicitor had been at fault and wanted a refund. It was explained to you that we had done all of the work asked for by you at speed and to a good quality.

- At a meeting to deal with your grievances you said you would write a bad review of us which we confirmed was your absolute right to do.

- We did send out a prompt for reviews. We are not afraid of honest reviews because we know we work above and beyond to satisfy our customers' needs. This is reflected in the other genuine reviews here.

- Litigation is inherently uncertain and s7 reports are very important.

- You did not choose to exercise your right of appeal and would likely have done so had you thought it was the representation that was wrong; the reality was this was an order the Justices were entitled to make, given the professional evidence.

We do not accept your points but will stick to the main themes:

1. You wanted points made and they were made for you. This was not a case that we could strategise as you approached us very shortly before the hearing with a welfare report that made recommendations you did not agree with. What we did was take your instructions and make the paperwork and the representation as strong as possible - this does not always change around the case but it is what we can do in the situation.

2. Documents are uploaded to the case space where you review them. We do not recognise the suggestion they were not appropriately prepared. You were neither our secretary or proofreader, you were the customer given input into the documents.

3, We used a barrister from top specialist family Chambers that we regularly use. His profile is excellent and he was within your budget. He could only be instructed 2 working days before your hearing because that is when you provided the funds. The conference was over 1.5 hours the day before the hearing (ie the only working day available). In our meeting you suggested that, as you had to correct him on a factual point you had lost all confidence before the hearing and he should have been removed from the case. We do not find this credible.

4. We do not rely on luck in cases. We look forward to continuing to work hard for those going through the family law process.

Oceniono na 5 z 5

Thay do whot thay say

Thay do whot thay say, when thay say.
And the cost is high but not as much as you can expect from most.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Hello Peter, thanks for taking the time to review us - unfortunately lawyers remain expensive but we are committed to getting FLC customers the best value.

Oceniono na 5 z 5

I have worked with Joanna and found her…

I have worked with Joanna and found her and the team to be very experienced and supportive. I have recommended them to many people I know who have experience family law matters.

1 lipca 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you for finding the time to review us and we are very grateful that you are spreading the word!

Oceniono na 5 z 5

I thoroughly recommend Family Law Cafe.

I thoroughly recommend Family Law Cafe. Joanna and her team have offered vital expertise and support throughout. The innovative approach to family law through the hub of the Case Space has hugely facilitated and simplified the process. Thank you so much to everyone for all you have done!

28 kwietnia 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you so much for this review. This has been a long and difficult matter and it has been our pleasure to work with you.

Oceniono na 5 z 5

Excellent. Professional, and Highly Effective Support

I engaged FLC during complex and high-stakes private family law proceedings, and the support provided was consistently professional, well-judged, and of a very high standard. Joanna and her team were immensely helpful, bringing an invaluable combination of procedural clarity and strategic insight. The guidance was not generic; it was timely and carefully tailored to the nuances of my specific case, including safeguarding considerations, case management, and the practical application of court orders. The advice was measured, accurate, and firmly focused on achieving constructive outcomes rather than escalating conflict. I would highly recommend FLC.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you, we are very grateful you took the time to recommend our services.

Oceniono na 5 z 5

Really helpful, professional and honest.

The Family Law Cafe (FLC) was recommended to me whilst I was going through the court system for a Child Arrangements order and I am grateful that they were. I was really happy with the service provided so used them again more recently to assist with obtaining a financial order.

Joanna and her team were supportive and helpful providing good, practical advice. They were never pushy, listened and provided the best way of resolving the matter as cost effectively as possible. The online portal gives you 24/7 access to upload your documents and to ask questions which is really helpful.

My ex wife had proved to be particularly challenging throughout the financial process which resulted in me having to take the matter to court. Despite there only being a very slim chance of resolving the matter at the first hearing, Joanna preserved and somehow managed to secure a fantastic result negating the need for further expenses and hearings, for which I am truly grateful.

Thank you Joanna and your team once again.

6 listopada 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you for taking the time to write this review and we are happy we got matters to a conclusion as quickly as possible.

Oceniono na 5 z 5

Family Law Cafe: Support where you need it

I recommend Family Law Cafe, Joanna and her team work to get you the best possible outcome. They listen, spend time working with you to understand your objective and present you with frank and honest suggestions in this minefield. Agreeing at points on where you can take the load and where you need the additional support. Couldn't have done it without them.

17 października 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you Ian, we enjoyed working with you in your complex matters and feel it was a partnership discussing the best way to progress.

Oceniono na 5 z 5

The first most helpful thing about FLC…

The first most helpful thing about FLC is their Case Space - an online portal for exchange of communications, documents and management of the case. This was way more helpful than emailing back and forth with my previous solicitor who would apply a standard charge of £25 per email before even working on anything that the emails said.

The second most helpful part that I experienced was the FLC putting the documentation together that I required for court. This was done efficiently and was very helpful during my court appearances.

The last most helpful thing that they did for me was to arrange for a barrister to attend my final hearing. This ensured that I was able to get a favourable outcome in the end.

Would definitely recommend FLC!

14 lipca 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you Allan and we are grateful for your recommendation.

Oceniono na 5 z 5

Great service and a wonderful way to…

Great service and a wonderful way to obtain legal advice, support, and assistance.
Thank you to all who were involved in my case

24 czerwca 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you Helen, we are grateful for your recommendation.

Oceniono na 5 z 5

Family Law Cafe - First Rate Service

The service I received from The Family Law Cafe was first rate. I had previously engaged a Family Law Solicitor who took my money and did nothing to support me. Joanna Toch and her team coached me to confidently enter into mediation negotiations and achieve what I am entitled to. The case space is great for uploading all relevant information. I have since advised others to use this service. Having limited funds but knowing exactly what I am paying for, with no hidden costs has also made my situation a lot less daunting. I want to thank the team for everything that they have done.

3 lutego 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you and we enjoyed working with you.

Oceniono na 5 z 5

I recommend Family Law Cafe

I highly recommend Family Law Cafe to anyone dealing with family law matters! Their unique way of working made my child case so much easier to manage. Their online portal is incredibly user-friendly and efficient, allowing me to track progress, communicate with my legal team, and upload documents seamlessly.

A huge thank you to Joanna and her team for their reliability, efficiency, and unwavering support throughout the process. They provided expert guidance and reassurance every step of the way, ultimately helping me resolve my case successfully. If you’re looking for a modern, hassle-free approach to family law, Family Law Cafe is the way to go!

21 lutego 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you Uddin, always here to support you.

Oceniono na 5 z 5

Highly recommended!

I cannot recommend Family Law Cafe highly enough! Joanna and her team provide outstanding, affordable legal support, ensuring you are in the best hands throughout your journey. With Joanna’s vast experience and deep expertise, she is dedicated to achieving the best possible outcome for you!

From start to finish, Joanna and her team offer clear, supportive, and accessible communication, guiding you through every step of the process with care. They approach every case with optimism, giving you confidence and reassurance during what can be a challenging time. What truly sets them apart is their compassion and understanding—you are not just a client; you are treated as an individual with unique needs.

If you are looking for expert legal support that is both professional and affordable, combined with genuine care and a positive outlook, Family Law Cafe is the best choice. Their professionalism, commitment, and success speak for themselves!

9 lutego 2025
Opinia niezależna
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Odpowiedź od Family Law Cafe

Dear Clelia, thank you so much for your great words, we thoroughly enjoyed working with you as well!

Oceniono na 5 z 5

I am very happy that I met Joanna Toch

I am very happy that I met Joanna Toch and she took care of my case from the beginning to the end, she led the whole case to a happy ending, I am extremely pleased that I came across Family Law Café Joanna is very experienced, she knows all the procedures, each of my hearings that took place Joanna supported me very much, she believed that we were going in the right direction and forward and that the final results would bring success and so it happened, she leads beautifully, writes statements, she is very precise and correct, takes into account all the details so that you can easily understand everything, it is easy to contact FLC Case Space, I wanted to thank you very much once again for your great commitment to my case, because without you we would not have achieved this great goal and all the good things for my children, I recommend very warmly and I recommend Family Law Café to everyone who needs help.

Kind Regards
Jaroslaw Motyka

28 grudnia 2024
Opinia niezależna
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Odpowiedź od Family Law Cafe

Dear Jaroslaw, thank you so much, it was great working with you!

Oceniono na 5 z 5

This is the most supportive legal…

This is the most supportive legal advice I have ever come across. Joanna and her team are there to carry you through some of the most difficult times in your life with care and professionalism. The difference is the time that is taken to understand your personal situation. The network of therapists, money experts and such like, all in one place is such a brilliant concept and needed. Her team have made such an impact on my life and I will be for ever grateful. I feel so heard and seen and getting my own confidence back. Most importantly outcomes are successful.

15 grudnia 2024
Opinia niezależna
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Odpowiedź od Family Law Cafe

Thank you for your positive review!

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