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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had to another review because JAMES was amazing also After receiving the hot tub I have sent James like five emails with questions about what settings to put it on. He has been amazing in helping me... Zobacz więcej

Oceniono na 5 z 5

A smooth process from start to finish. Saw the Orbis (3 person) spa recommended and enquired. We got a package including chemicals and air source heat pump (cheaper to heat the water), had all details... Zobacz więcej

Oceniono na 5 z 5

We are absolutely over the moon with our Rotospa DuraSpa S380. Excellent service start to finish. Karl advised us the best model to suit our needs, and top notch delivery, install and user guidance fr... Zobacz więcej

Oceniono na 5 z 5

RotoSpa Ltd have totally transformed our garden experience. The kids have the perfect pool to play in and for the adults the most relaxing and fun spa experience, which we can enjoy in any weather. Th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wannami z hydromasażem
  2. również w kategorii:
  3. Producent
  4. Sklep z basenami i akcesoriami
  5. SPA

Napisane przez firmę

The UK's only manufacturer of Hot Tubs. Family run for over 20years.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly Recommended.

Completely satisfied with my Duospa and is proving to be everything I was expecting. The service provided from initial order right through to delivery and installation was exemplary. Luke, who delivered and installed our spa, was excellent. Absolutely nothing was too much trouble for him. Looking forward to many years use from our "tub"!

28 października 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Angus, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. I'll be sure to pass your feedback onto Luke. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Great all round

Fast , efficient, courteous , couldn’t fault the service , very very happy with my purchase .

6 października 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Joan, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Great customer service

We purchased a Quattro model and RotoSpa kept us informed of the progress of our order all along the way. The whole process was effortless and the delivery person, Luke, was extremely helpful in getting it set up and showing me how to use it and how to maintain a healthy water balance. Can't say enough about the customer service. 5 stars!

4 października 2023
Opinia niezależna
Oceniono na 5 z 5

Received our duospa 2 weeks ago

Received our duospa 2 weeks ago. It’s great and really easy to use. From dealing with John to buy the tub at the gardeners world show in Birmingham to the delivery RotoSpa have been a pleasure to deal with. Luke who handled the delivery is a credit to them. Impressed by the follow up call and email to make sure everything is ok

31 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Hot tub

Bought from a third party wish I had gone direct had a very small problem the hot tub company said nothing to do with them go to Rotospa they came the very next day fantastic service all sorted great company good after care service BUY DIRECT FROM THEM

15 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Annual Service

Had the annual service of my hot tub definitely worth it as the family mentioned the water was much clearer after it. A nice touch by Lee a couple of months later calling to see if happy with it and everything ok.

22 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent after sales service…

We had an issue with our Rotospa Duo with a knocking noise,we booked an engineer who came out & fixed the issue with two new parts & the spa has never run so quite.It is very reassuring having the kind of support available and going forward wouldn't use any other spa engineers other than Roto Spa themselves.

5 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

From our first visit to the Boldmere…

From our first visit to the Boldmere showroom to delivery the whole experience was professional and relaxed. The delivery was on the day we requested. Naz delivered and set up the hot tub and made sure that we fully understood how to use it before he left. We will definitely recommend RotoSpa.

19 lipca 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Ken, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Very pleased with both the spa and the…

Very pleased with both the spa and the customer service. Build quality is very good. The spa seems to be well insulated and holds its temperature well when covered and not in use. The water quality seems easy to maintain which isn’t possible in the inflatable spas

16 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Our first contact was with James and he was very helpful in selecting the right hot tub for ourselves. The whole purchasing experience was seamless. The hot tub was delivered within two weeks of purchase. Naz delivered the hot tub and from the moment he arrived nothing was too much. He was careful, polite and very knowledgable. He took the time to make sure we understood how to operate everything properly and also set up the Wi-Fi app for us. He is a credit to your company.
Now all that is left to do is sit back and relax.
Thanks guys

27 lipca 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Allie,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa! Regards James

Oceniono na 5 z 5

Thanks Luke

Arrived on time,happy smiling faces, Hunk Luke gotit all right and explained in a clear manner the tub's operation. So all good

30 czerwca 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Christopher, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Happy customers

We took delivery of our RotoSpa a couple of weeks ago and are delighted with it. Delivery was very simple and swift. Thank you to Arlind who set it up for us and talked us through the programs and answered all of our questions. It looks fabulous and is very quiet when running. I would most definitely recommend the product.

23 czerwca 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Gillian,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Very efficient and prompt service

Very efficient and prompt communication to purchase the spa.
The delivery team were very polite and friendly. Excellant team made sure the spa was installed in the garden perfectly even with a tricky entrance to negotiate.
They were very knowledgeable and gave us a though operating demonstration and answered all our questions.

10 lipca 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Denise,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

We have just had our orbis hot tub…

We have just had our orbis hot tub installed LUKE who installed it was amazing such a nice young man extremely helpful would highly recommend the company very helpful
Thank you rotospa

14 czerwca 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Helen,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Solid & excellent quality tub.

Ordered and received our RotoSpa from RotoSpa Lancashire. Ordered, delivered and up and running in less than a week. Great service, really helpful, friendly team. Good solid build and looks great.

27 maja 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Karla,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Super service all the way

Super service all the way. Luke, our installer was a joy! Went the extra mile in all he did and very professional

1 czerwca 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Polly,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Oceniono na 5 z 5

Great service and great delivery

Great service and great delivery. Luke the delivery guy was great and showed us how to use and some good tips. Highly recommended company

26 maja 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Simon,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

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