Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had to another review because JAMES was amazing also After receiving the hot tub I have sent James like five emails with questions about what settings to put it on. He has been amazing in helping me... Zobacz więcej

Oceniono na 5 z 5

A smooth process from start to finish. Saw the Orbis (3 person) spa recommended and enquired. We got a package including chemicals and air source heat pump (cheaper to heat the water), had all details... Zobacz więcej

Oceniono na 5 z 5

We are absolutely over the moon with our Rotospa DuraSpa S380. Excellent service start to finish. Karl advised us the best model to suit our needs, and top notch delivery, install and user guidance fr... Zobacz więcej

Oceniono na 5 z 5

RotoSpa Ltd have totally transformed our garden experience. The kids have the perfect pool to play in and for the adults the most relaxing and fun spa experience, which we can enjoy in any weather. Th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wannami z hydromasażem
  2. również w kategorii:
  3. Producent
  4. Sklep z basenami i akcesoriami
  5. SPA

Napisane przez firmę

The UK's only manufacturer of Hot Tubs. Family run for over 20years.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Brilliant customer service.

I purchased my Rotospa several years ago and recently experienced some technical difficulties (which turned out to be due to the power source rather than the spa itself). Customer services were great at talking through possible causes and solutions and helping to arrange an engineering visit.

29 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Good choice

Good choice - love my new hot tub. RotoSpa have been an excellent company to deal with from start to delivery Nos was first rate. Many thanks

4 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely love my job Duospa

Absolutely love my job Duospa. Nas was so helpful. Gates needed to be taken off to get it in but nothing was too much trouble. The installation was perfect. All the information I needed was told to me and the information was also printed. Absolutely a five star experience.

16 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

RotaSpa hot tub

The service from sale to delivery was fantastic. Very pleasant and informative throughout. The delivery and set up was also great with training given very competently. Very happy

16 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Fabulous set up and delivery by Luke

We had our Orbis delivered and set up today by Luke. He is a credit to yourselves. He answered all of our questions and nothing was too much trouble. We are really looking forward to having our first dip once the chemicals are all good.

27 czerwca 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Thank you so much for the kind words Debbie, I will be sure to pass on your comments to Luke. We hope you enjoy your new hot tub :) James

Oceniono na 5 z 5

Deliver/installation excellent

The delivery/installation completed by Andy was excellent. Andy was also very helpful as to assist moving garden furniture for customer.

23 czerwca 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Thank you for taking the time to leave us such a fab review, I will be sure to pass your comments over to the team :) Regards James

Oceniono na 5 z 5

We are absolutely over the moon with…

We are absolutely over the moon with our Rotospa DuraSpa S380. Excellent service start to finish. Karl advised us the best model to suit our needs, and top notch delivery, install and user guidance from Arlind. Great build quality, comfortable, easy to operate and 6 weeks of use, not too expensive to run. We upgraded from a lazyspa for health reasons, my wife suffers with a chronic back condition and I have aches & pains of a 50 year old, we are both feeling huge benefits, with the powerful massage jets. And it’s just so relaxing after a busy day. Can’t recommend the Rotospa team enough 😎

16 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service 🙂

Our Rotospa Hot Tub arrived just over a week ago.
Very happy with the service all round,
Luke was very knowledgeable,punctual and very helpful (up the villa 😎)
Would recommend highly to anyone thinking of purchasing from Rotospa.
5 ☆☆☆☆☆
Justin From Swindon

30 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent product and customer support

Rotospa have been a great company to deal with and the product is first class. We bought 3 hot tubs for our glamping site. They are a great design and have performed with no problems at all - just what is required for a busy holiday accommodation environment. Their customer support team are also very helpful and supportive with any questions or queries. We also like the fact that they are British made.

10 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service

From the purchase through to delivery, we have recieved excellent service. But, I have to mention the man that installed it (name has gone, sorry). He was lovely, answered all my questions and was very knowledgeable.
He is a real asset to your company. Sarah.

30 kwietnia 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Sarah, Thank you for leaving such a great review, I will be sure to pass your comments onto the team. We hope you enjoy your new hot tub :) James

Oceniono na 5 z 5

Hot tub hire

We hired the Quatro tub for the Easter period which the whole family got to enjoy. Would highly recommend hiring from this company and we’re looking forward to using them again in the summer.

25 marca 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Sharon, Thank you so much for the kind words. It makes our day to hear you and your family got to enjoy some quality time together in our hot tubs.

Oceniono na 5 z 5

Repair of Hot tub

We had an issue with our hot tub and after a helpful phone call to Rotospa an engineer (Arlind) was out to fix it within 48 hours. Arlind was very polite, professional and had the repair done in no time. Excellent service, I would recommend Rotospa to anyone.

13 kwietnia 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Rebecca, Thank you for taking the time to leave us such a fab review, I will be sure to pass your comments over to the team :) Regards James

Oceniono na 5 z 5

loved our hot tub for many years

loved our hot tub for many years, when after several years we had a problem rotospa were responsive and helpful to enable us to resolve- love my hot tub!

19 marca 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Carl, thank you so much for the kind words and glad we got it sorted for you so you can go back to enjoying your hot tub :) James

Oceniono na 5 z 5

RotoSpa Quatrospa Monmouth

Luke from RotoSpa was really helpful and friendly when setting up my new hot tub. It was a pleasure meeting him today and I am looking forward to using it later.

14 marca 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Vikki, Thank you for leaving such a greta review, I will be sure to pass your comments onto Luke. We hope you enjoy your new hot tub :) James

Oceniono na 5 z 5

Truly exceptional Customer Service

Truly exceptional Customer Service. From the first telephone enquiry to the completion of the job I was 100% satisfied with RotoSpa . This is my third hot tub from RotoSpa (house moves, not product returns!) and I would not hesitate to recommend.

8 lutego 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Sarah, Thank you so much for the kind words and for your continued custom :) James

Oceniono na 5 z 5

Thank you so much Rotospa

Thank you so much Rotospa! I have purchased a Serenity for my airbnb and chose this company for customer service, British made, commercially compliant and above all cheap to run using heat pump technology. 10 out of 10 on all counts! It is easy to use, very comfortable to be in, maintenance is a breeze and Nas who installed it was fantastic, ran through everything very patiently and professionally and I can’t fault this company. Highly, highly recommended! Thank you to all the team - a happy customer.

18 stycznia 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Celesta, Thank you so much for the amazing review :) I will be sure to pass the feedback onto the team. Regards James

Oceniono na 5 z 5

Excellent customer service and delivery…

Excellent customer service and delivery and assembly was first class very impressed

22 stycznia 2024
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Karen, Thank you so much for your kind words and for taking the time to leave us a review. We hope you enjoy your new RotoSpa :)

Oceniono na 5 z 5

Love It!…

We've had our DuoSpa about 4 weeks now & we love it. A couple of teething problems but that was our own fault & we sorted it out easily.
Celebrated the New Year in the tub with a bottle of Champagne & going for a repeat performance today lol.
We can't praise the DuoSpa enough, we only wish we'd discovered this company a few years ago.

31 grudnia 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Hi Pat, Thank you for the kind words, it is great to hear you are enjoying your new DuoSpa. What a great way to celebrate the New Year! James

Oceniono na 5 z 5

Quick, friendly, flexible and efficient

Quick, efficient, flexible service. The guys in the factory were helpful and flexible, in particular James who answered all my questions... and Luke was knowledgeble, efficient and friendly. All good.

13 listopada 2023
Opinia niezależna
Logo RotoSpa

Odpowiedź od RotoSpa

Dear Kate, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Doświadczenie Trustpilot

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