Rollyspin Recenzje 33

Wynik TrustScore: 2.5 na 5

2,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I am trying to close my account due to a gambling addiction. I've supplied all the documents asked for and I have reconfirmed twice that I wish to close my account. I had the same issue with an associ... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Fique longe deste casino e super spin. Tento encerrar conta por vicio do jogo ha 2 meses após enviar documentos para encerrar a conta nao fecham. Ladroes Além disso pedi para me bloquear a conta e d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thought I’d give this casino ago. After depositing quite bit I managed to build a balance on the slots which was great fun! Currently 27 hours from submitting a withdrawal. Still pending.. will keep u... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Its very bad casino never give any bonus if you have cash back.And the game rolled I think this casino manipulation with the game .So bad never answear when I send email.

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Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

33 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 38% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

UPDATE:

UPDATE:

The casino is actively responding to other reviews while completely ignoring my case.

My withdrawal (€8,200) has been pending since February 20.
The casino confirmed multiple times that it is valid, secured, and “on its way”.

Despite this, I have received no payment and no response for over 2 weeks.

This is not a delay anymore, this is selective avoidance.

25 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

kind and helpful person emily

I got A very kind helpful person called Emily honestly she is no1 id say that she deserves a massive parish nothing was to much trouble and explain everything perfect ii thank she should teach some of your staff people skills thanks again Emily I hope if I have to live chat again I hope il get you thanks again

24 kwietnia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Thank you so much for your wonderful feedback!

We’re absolutely delighted to hear about your positive experience with Emily. It’s great to know that she was able to assist you so thoroughly and make everything clear and easy — that’s exactly the level of service we strive to provide.

Your kind words and recognition mean a lot, and we’ll be sure to pass your feedback on to Emily and the team. We truly appreciate you taking the time to share this, and we hope to assist you again just as positively in the future!

Oceniono na 1 z 5

Horrific and exploitative

I am trying to close my account due to a gambling addiction. I've supplied all the documents asked for and I have reconfirmed twice that I wish to close my account. I had the same issue with an associated site and it took a month to close my account down. This is killing me.

21 kwietnia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

We’re really sorry to hear about your situation.

Please contact our support team via live chat or email and ask for an urgent review of your account closure request. We’ll make sure your case is prioritised and handled as quickly as possible.

Best regards,
Support Team

Oceniono na 1 z 5

Its very bad casino never give any…

Its very bad casino never give any bonus if you have cash back.And the game rolled I think this casino manipulation with the game .So bad never answear when I send email.

20 kwietnia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

We’re sorry to hear about your experience.

Please note that cashback offers and bonuses are separate promotions and may not always be available together, depending on the terms. We also want to assure you that all our games are provided by licensed developers and are regularly tested to ensure fair play.

As for support, we always aim to respond as quickly as possible. If you haven’t received a reply, please
check your spam folder or reach out via live chat for faster assistance.

Best regards,
Support Team

Oceniono na 5 z 5

Built a balance now just waiting for withdrawal.

Thought I’d give this casino ago. After depositing quite bit I managed to build a balance on the slots which was great fun! Currently 27 hours from submitting a withdrawal. Still pending.. will keep updated but hopefully will receive funds very soon

14 kwietnia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

Thanks for your review! Great to hear you enjoyed the slots and your win 🎉

Your withdrawal is still within the normal processing time, so it should be completed soon. We appreciate your patience and look forward to your update!

Best regards,
Support Team

Oceniono na 1 z 5

I would just like to say that rolly…

I would just like to say that rolly spin has 250 of my winnings and wont release it till I send them a photo of my passport a bank statement through pdf format and a utility bill and proof of the date I spent money on there which they already have cause they have my bank details I really dont get why they need all these important personal details really beginning to think its a scam please let me know if anyone else has had to send so much personal stuff to get whats owed they didn't need all this verification when they took your money sent all the correct documentation and its still not enough so please give them a wide birth they still have my 250 winnings and dont seem to want to part with im a 65 Yr old pensioner and was looking forward to going on a spending spree with what I had won fat chance now

11 kwietnia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

We’re sorry to hear about your experience.

Please reach out to our support team via live chat or email so we can review your case and assist you as quickly as possible. We’ll do our best to clarify the situation and help resolve this for you.

Best regards,
Support Team

Oceniono na 5 z 5

Please dont listen to all these…

Please dont listen to all these negative comments, I did and made me go crazy thinking I wasn't going to get my winnings. I even emailed rollyspins non stop.. I feel stupid now. I got my winnings, took like 27 hours to process and had a instant bank transfer.
The big bass games are my favourite you win big on the bonus rounds.

6 kwietnia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

Thank you for taking the time to share your experience. ❤️ We completely understand that waiting for a withdrawal can sometimes feel stressful, especially after reading different opinions online. We're really glad everything was processed successfully and that you received your winnings.

It’s great to hear you’re enjoying the Big Bass games as well - those bonus rounds can definitely be exciting! ⭐️

If you ever need any assistance in the future, our support team is always here to help.

Best regards,
RollySpin

Oceniono na 1 z 5

C’est une catastrophe !

Impossible de fermer mon compte sans fournir de pièce d’identité – pratique abusive

Je demande simplement la fermeture de mon compte, sans retrait ni opération financière.

Le casino refuse systématiquement et exige une vérification d’identité complète, alors même que :
- mes dépôts ont toujours été acceptés sans vérification
- aucune suspicion particulière ne m’a été signalée

Cette exigence apparaît totalement disproportionnée et constitue un blocage abusif à la fermeture du compte.

Je suis actuellement contraint d’envisager un signalement auprès de la CNIL pour non-respect du RGPD.

Soyez vigilants avant de vous inscrire.

2 kwietnia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Bonjour,

Merci d’avoir partagé votre retour. Nous sommes désolés d’apprendre votre frustration.

La fermeture de compte est généralement traitée par notre équipe de support, qui pourra examiner votre situation spécifique et vous expliquer les éventuelles exigences. Nous vous invitons à contacter directement notre support afin qu’ils puissent enquêter sur votre dossier et vous aider à résoudre ce problème dans les plus brefs délais.

Oceniono na 1 z 5

Don't join stay away.I have put loads…

Don't join stay away.I have put loads on only took once and that's when I first joined, i've asked several times for over a month.For my account to be closed due to the lack of wins given by the site, they have ignored this request. Even though I've told them that they're having an effect on my mental health. And my gambling is getting out of control. The site stuff are very rude. Don't want to deal with t. Request, keep getting told. It's been dealt with and it's a priority but nothing's been done for a month to close the account. They don't care about anything making profits.

30 marca 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

Requests related to account closure and responsible gambling are handled by our support team, and they will be able to review your case in detail. Please contact our support team directly so they can investigate the situation and assist you further with your request.

Your wellbeing is important, and our team will make sure your case is reviewed appropriately.

Oceniono na 1 z 5

Only just joined this site as I liked…

Only just joined this site as I liked the games...deposited about 80 and hit the bonuses on a variety of games about 3 times..what a joke 🤬

30 marca 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

Casino games are based on random outcomes, so results can vary each time you play. However, if you have any concerns about your gameplay or experience on the site, please feel free to contact our support team and they will be happy to review your case and assist you.

Oceniono na 1 z 5

SCAMMERS

STAY AWAY. Contacted them numerous times asking to close my account and they just ignore all requests. They are just complete scam artists trying to get you to deposit more against all responsible gaming regulations.

20 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Attention !!Tres mauvais site

Tres mauvais site
Il me demande mes fiches de payes pour fermer mon compte

Et meme leur blocage jusqu'a 12 mois ecris sur leur reglement il l'applique pas

19 marca 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Bonjour,

Merci pour votre retour. Nous sommes désolés d’apprendre votre expérience.

Certaines demandes liées aux restrictions ou à la fermeture de compte peuvent nécessiter une vérification afin que notre équipe puisse traiter la demande correctement et conformément à nos procédures. Nous vous invitons à contacter directement notre équipe de support afin qu’elle puisse examiner votre situation et vous assister davantage.

Oceniono na 1 z 5

Crooks is what comes to mind about this…

Crooks is what comes to mind about this casino. I've been asking for my account to be closed for months and at first they emailed me back but now they just ignore me. You go on their live chat which is a waste of time they cant help and say wait to hear back by email. They do not pay out if your lucky enough to even win. STAY AWAY theres other sites out there.

16 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Shocking casino

Shocking casino, will not self exclude me after numerous times of asking. I sent the relevant documents required and they just keep sending emails back saying we are looking into, some have even said we can give you a bonus as you qualify for it. Disgusting behaviour

14 marca 2026
Opinia niezależna
Oceniono na 1 z 5

attention grosse arnaque

attention grosse arnaque, je demande depuis plusieurs jours de clôturer mon compte car je suis interdit de casino, ils ne veulent pas me le clôturer.
De plus plus de 2000 euros de dépôt sans résultat! A fuir absolument

12 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Fique longe deste casino e super spin

Fique longe deste casino e super spin. Tento encerrar conta por vicio do jogo ha 2 meses após enviar documentos para encerrar a conta nao fecham. Ladroes
Além disso pedi para me bloquear a conta e durante 2, meses não o fizeram. Pedi o bloqueio por vício do jogo ! pedi o reembolso de tudo o que gastei e não me deram nada

7 stycznia 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Olá,

Obrigado pelo seu comentário.

Gostaríamos de esclarecer que não temos qualquer ligação com o Super Spin, pelo que não podemos comentar situações relacionadas com outras plataformas. Caso a sua questão esteja relacionada com o nosso site, pedimos que entre em contacto com a nossa equipa de suporte para que possamos analisar o seu caso e ajudá-la da melhor forma possível.

Oceniono na 1 z 5

Seems dodgy as I’ve asked to close my…

Seems dodgy as I’ve asked to close my account and they’ve asked for all my documents to close my account include bank statement or payslip ! Ridiculous just permanently close my account simple !!!

9 marca 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

Thank you for sharing your feedback. We’re sorry to hear about your frustration.

In some cases, our team may request verification to process certain account-related requests in line with our procedures. We kindly ask you to contact our support team so they can review your case and assist you further with your account closure request.

Oceniono na 5 z 5

Great site and good customer service…

Great site and good customer service would recommend

5 marca 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

Thank you for your kind words! We’re really glad to hear that you’re enjoying the site and had a positive experience with our customer service. Your recommendation truly means a lot to us.

If you ever need any assistance, our team is always here to help.

Oceniono na 5 z 5

Great casino best games highly…

Great casino best games highly recommend for fun and great customer service

4 marca 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Hi there,

Thank you for the wonderful review! ⭐ We’re really happy to hear that you’re enjoying the games and that our customer service made a positive impression. Your recommendation means a lot to us.

We hope you continue having a great time, and if you ever need any help, our team is always here for you.

Rolly Spin

Oceniono na 5 z 5

Best casino where i played

Best casino where i played! Very nice communication with chat! fast withdrawal 24h! For 1 month win 5k £ and all withdrawal without any problems pay!

23 lutego 2026
Opinia niezależna
Logo Rollyspin

Odpowiedź od Rollyspin

Thank you for your great review! 🌟 We’re happy you enjoyed our fast withdrawals, smooth payments, and friendly support. Congrats on your amazing wins - and we wish you even more luck ahead! 🍀

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