Always a lovely surprise each month. I have also found some decent products and ingredients that I wouldn't have come across without this selection box that have helped serious and difficult condition... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve bought 12 months subscription, third box in… these boxes are okay. The products aren’t great, the products are not as considered and well collated as say a glossy box or look fantastic box. It’s... Zobacz więcej
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Bought this through sky promotion for a good price. When it arrived it was full of goodies and i can honestly say everything was lovely quality, the scents were beautiful ( but small), face cream love... Zobacz więcej
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The Roccabox I received through a promotion run by Sky tv was ok. I get a few subscription boxes, and this was a run of the mill box with nothing particularly exciting or unusual in it. If I wasn’t us... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ROCCABOX is the UK’s original discovery box for all things beauty — delivering a curated edit of must-have products straight to your door every month. Our mission is simple: to help you discover new favourites from trusted, trending, and emerging beauty brands without the guesswork. Each ROCCABOX is hand-picked by our in-house beauty team, bringing you a mix of skincare, makeup, body care, and hair heroes from cult classics to indie gems. Whether you’re a skincare minimalist, makeup lover, or self-care queen, every box is designed to surprise, delight, and inspire your routine. We’ve partnered with hundreds of brands — from cult favourites to emerging innovators — ensuring every box delivers unbeatable value and genuine discovery. From monthly subscriptions to limited-edition and mystery boxes, ROCCABOX is your go-to destination for discovering what’s next in beauty. Loved by thousands, trusted by brands, and always powered by passion — beauty discovery starts here.
Unbox What’s Next in Beauty
Napisane przez firmę
- Discover new favourites from trusted and trending beauty brands.
- Each month, we curate a mix of skincare, makeup, and wellness heroes from brands you love and new ones to discover. From limited editions to mystery boxes, ROCCABOX makes beauty discovery effortless.
The ROCCABOX Promise
Because every box should feel as good as it looks.
We guarantee every ROCCABOX contains only authentic, high-quality products from trusted brands. Each box is hand-packed with care, inspected for quality, and delivered straight to your door.
If something arrives damaged, missing, or not quite right — our customer care team will put it right, quickly and fairly. You can always count on us for genuine products, secure delivery, and a service that puts you first.
Because beauty discovery should be exciting, not uncertain.
Dane kontaktowe
London, Zjednoczone Królestwo
- info@roccabox.co.uk
- roccabox.co.uk
Unbox What’s Next in Beauty
3,6
Średnia
650 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Such good value for money and really…
Such good value for money and really good products
4 czerwca 2026
Odpowiedź od ROCCABOX
Thank you so much for the 5 stars! 💗
We’re delighted to hear you found the box such great value for money and enjoyed the products inside. That’s exactly what we aim to deliver with every ROCCABOX.
Thank you for your lovely feedback and support — we hope to treat you again soon! 🎀
For the price it was exceptional value
For the price it was exceptional value. I’ve would say though the boots beauty box for a bit more money gets you so much more.
4 czerwca 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re pleased to hear you felt the box offered exceptional value for the price paid. We also appreciate your comparison and understand that different beauty boxes appeal to customers for different reasons depending on the brands, product mix, and overall experience they’re looking for.
Your feedback has been shared with our team as we continue reviewing and developing our boxes to deliver the best possible value and product selection for our customers. Thank you for sharing your thoughts with us. 🎀
Not really your fault but poor delivery…
Not really your fault but poor delivery service and I don’t actually know where my parcel is now as it appears Royal Mail have lost it
4 czerwca 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We're sorry to hear your parcel appears to have gone missing in transit. While we appreciate your understanding that the delivery itself is handled by the carrier, we completely understand how frustrating it is when you're left waiting for an order and unsure of its whereabouts.
If you haven't already contacted our customer service team, please do get in touch so we can investigate the issue with Royal Mail and work towards a resolution for you.
Thank you for bringing this to our attention, and we hope we're able to get this sorted for you as quickly as possible. 🎀
You stated when I brought the product…
You stated when I brought the product that there was over £200 worth of products in the box and there wasn’t I found the products online and it’s worth £79
4 czerwca 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We're sorry to hear you were disappointed with the contents of your box. The advertised value is based on the brands' official RRPs; however, we understand that products may be available elsewhere at discounted prices, which can affect how the overall value is perceived.
We appreciate your comments regarding the value of the products received and understand why this left you feeling disappointed. Your feedback has been shared with our team as we continue reviewing and improving our mystery box offers and customer experience.
Thank you for sharing your thoughts with us. 🎀
Too many lipstick products & perfumes
Too many lipstick products & perfumes. Would rather had received 1 of different than 2 & 3 of the same
28 maja 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re sorry to hear the product mix wasn’t quite right for you. We understand that receiving multiple similar items, such as lip products and fragrances, can make the box feel less varied than expected.
We always aim to provide a balanced selection across different beauty categories, so your comments regarding product variety and duplication have been shared with our team for consideration in future box curation.
Thank you for sharing your thoughts with us. 🎀
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We're sorry to hear that you were so disappointed with your purchase. We always aim to provide products and value that our customers will enjoy, so it's disappointing to learn that the box did not meet your expectations.
Your feedback has been shared with our team as we continue reviewing and improving our product selection and overall customer experience. Thank you for sharing your thoughts with us. 🎀
Great Value & A Fun Beauty Surprise!
I was really pleased with my ROCCABOX SKY Mystery Box. For £20, I felt I received great value and a lovely selection of beauty products.
The box included a good mix of well-known brands alongside a few products and brands I hadn't come across before. For me, that's exactly what a mystery box should be about – discovering something new while also receiving products you already recognise and trust.
Overall, I was very happy with the contents and felt it was a fun way to treat myself to a box full of beauty goodies at a great price.
9 czerwca 2026
Opinia niezależna
Odpowiedź od ROCCABOX
Thank you so much for this wonderful 5-star review! 💗
We're delighted to hear you were pleased with your ROCCABOX SKY Mystery Box and felt it offered great value for money.
It's especially lovely to hear that you enjoyed the mix of familiar brands alongside new discoveries. We completely agree – one of the best things about a mystery box is the opportunity to discover products and brands you might not otherwise have tried while still receiving items you know and trust.
Thank you for your kind words and support. We're thrilled your box felt like a fun treat, and we hope you enjoy all of your beauty goodies! 🎀
Not value for money
I bought the sky vip box but it wasn’t worth it.
Meant to be contents worth over £200 doubt it was more than £50 if that. Not worth returning either would cost me more in postage just dont bother buying the £20 box in the first place i wont that mistake again
28 maja 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We're sorry to hear that the Sky VIP Mystery Box did not meet your expectations. The advertised value is based on the brands' official RRPs; however, we understand that customers may compare products against current retail prices and promotions available elsewhere, which can affect how the overall value is perceived.
We're disappointed to hear that you felt the contents did not offer the experience you were hoping for. Your feedback regarding both the product selection and perceived value has been shared with our team as we continue reviewing and improving our mystery box offers.
Thank you for sharing your experience with us. 🎀
Ordered the box as an offer via Sky
Ordered the box as an offer via Sky - was advised as being worth £200. The products felt cheap & certainly not worth that amount. Only ended up keeping 2 items.
28 maja 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We're sorry to hear the Sky offer box didn't meet your expectations. Our mystery boxes are designed to introduce customers to a variety of beauty products and brands, but we understand that the selection you received wasn't the right fit for you.
The advertised value is based on the brands' official RRPs, however we appreciate that perceived value is equally important and that the contents did not feel reflective of the advertised £200+ value in your experience.
Your feedback regarding both the product selection and overall value has been shared with our team as we continue reviewing and improving our mystery box offers. Thank you for sharing your thoughts with us. 🎀
Lucky dip!
It was a lucky dip, items I received weren’t to my taste. I’m sure they are good products but I’m unable to review them as I won’t use them. Delivery was fine. I probably won’t order again but the process of ordering was easy.
4 czerwca 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We appreciate your understanding that mystery boxes are very much a lucky dip, and we’re sorry to hear the products you received weren’t suited to your personal tastes. While we aim to include a variety of products that appeal to a wide range of customers, we understand that not every selection will be the right fit for everyone.
We’re pleased to hear the ordering process was straightforward and that delivery went smoothly. Thank you for sharing your honest feedback, as it helps us continue to review and improve our offerings. 🎀
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re sorry to hear you were disappointed with the items included in your box. We always aim to provide a selection of products that feels exciting and offers great value, so it’s disappointing to hear we missed the mark on this occasion.
Your feedback has been shared with our team as we continue reviewing and improving our product selection and overall customer experience. Thank you for sharing your thoughts with us. 🎀
Odpowiedź od ROCCABOX
Thank you so much for the 5 stars! 💗
We’re delighted to hear your surprise box arrived quickly and was full of great products. Knowing you were really pleased with your box is exactly what we love to hear! 😊
Thank you for your lovely feedback, and we hope to treat you again soon. 🎀
Great surprise box.
Well packaged and fast delivery. Nice box with all the products in. Great products except for the toner. Not much use without a coordinating cleanser.
27 maja 2026
Odpowiedź od ROCCABOX
Thank you for the 4 stars and for sharing your feedback! 💗
We’re delighted to hear you enjoyed the surprise box, found it well packaged, and were pleased with the speedy delivery. It’s great to know that you liked the product selection overall.
We also appreciate your comments regarding the toner. Feedback like this is really helpful as we continue curating boxes and considering how products work together as part of a routine.
Thank you again for your thoughtful review, and we hope to treat you again soon! 🎀
Delivery was good
Delivery was good , although got it at a bargain price, no way you got items worth £200, just 4 small items.
4 czerwca 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re pleased to hear the delivery experience was positive, but we’re sorry to hear you were disappointed with the contents of the box.
The advertised value is based on the brands’ official RRPs, however we understand that the products and sizes received did not feel reflective of the advertised £200+ value for you. Your comments regarding both the product selection and perceived value have been shared with our team as we continue reviewing and improving our mystery box offers.
Thank you for sharing your experience. 🎀
It was ok
It was ok. But definitely not a value of £200 as advertised. It was worth the £20 I paid for it but disappointed overall.
Its a gift so ill see what the recipient thinks
27 maja 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re pleased to hear you felt the box was worth the £20 purchase price, although we’re sorry to hear it didn’t fully meet your expectations overall.
The advertised value is based on the brands’ official RRPs, however we understand that perceived value can vary depending on the products received and individual preferences. We hope the recipient enjoys the gift and finds some new favourites within the box.
Thank you again for sharing your thoughts with us. 🎀
Odpowiedź od ROCCABOX
Thank you so much for the 5 stars! 💗
We’re delighted to hear you were happy with both the products and the service. Providing a lovely experience from start to finish is exactly what we aim for.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Haven’t used products yet but all look…
Haven’t used products yet but all look good and feel nice when tried on back of hands
27 maja 2026
Odpowiedź od ROCCABOX
Thank you so much for the 5 stars! 💗
We’re delighted to hear your first impressions have been so positive. It’s great to know the products look promising and have felt lovely even from your initial try on the back of your hands.
We hope you enjoy using them and discover some new favourites. Thanks again for the lovely feedback! 🎀
Odpowiedź od ROCCABOX
Thank you so much for the 5 stars! 💗
We’re thrilled to hear you love the products and found them to be such good quality. That’s exactly what we aim to deliver with every ROCCABOX.
Thank you for your lovely feedback and support — we hope to treat you again soon! 🎀
The contents of the boxes were not of the value advertised
The contents of the boxes were advertised as containing items worth £200+, no way are the ones I received any where near that value. Delivery was slow, took 10 days to arrive, not impressed!
27 maja 2026
Odpowiedź od ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re sorry to hear you were disappointed with both the perceived value of the box and the delivery experience. The advertised value is based on the brands’ official RRPs, however we understand that the products you received did not feel reflective of the advertised £200+ value.
We’re also sorry to hear your order took longer to arrive than expected. We know how important timely delivery is, especially when you’re looking forward to receiving your box.
Your feedback regarding both the product selection and delivery times has been shared with our team as we continue reviewing and improving our customer experience. 🎀
I truly was pleasantly surprised …
I truly was pleasantly surprised …
Really great products
3 czerwca 2026
Odpowiedź od ROCCABOX
Thank you so much for the 5 stars! 💗
We’re delighted to hear you were pleasantly surprised and enjoyed the products. That’s exactly the reaction we hope for when customers open their ROCCABOX! 😊
Thanks for the lovely feedback, and we hope to treat you again soon. 🎀
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