I wanted wine from a particular South African estate. Robertsons had one varietal at a sensible price but not my favourite merlot. I contacted Jamie to see if they could get it before Christmas, who t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You emailed to say you have more stock arriving this week. It’s Friday night and I haven’t been notified if the stock has arrived , let alone my order processed UPDATE: I was contacted very late on... Zobacz więcej
Reakcja na opinię
Easy ordering process with the knowledge via a checking email that the product was in stock. Excellent wine and was well packaged. Struggled with the tracking process via shop and so was expecting d... Zobacz więcej
Reakcja na opinię
Amazing service. I ordered 6 bottles of Passo del sud (the price was the best I'd found online). Once the order was placed, I received an email asking was I available the following afternoon, betw... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We're an independent small family Wine Merchant in the United Kingdom. Started by David Robertson, a 40 year veteran of the wine trade, and his son Jamie. Our passion drives us to find those gems that do not cost you an arm and a leg. While providing a service to our customers that is far more personable and grounded than any large company with shareholders can offer.
Dane kontaktowe
Seaham, Zjednoczone Królestwo
- jamie@robertsonwines.co.uk
- robertsonwines.co.uk
4,8
Doskonała
117 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent wine choice
Excellent wine choice, had what I was looking for, easy to order. Efficient delivery
22 listopada 2025
Odpowiedź od Robertson Wines
Appreciate the business Paul, hope to see an order from you again soon mate!
Odpowiedź od Robertson Wines
Thank you very much Peter, and thanks for your order too!
Excellent service, would recommend
Recently discovered online wine store, with free local delivery, by the owner which was a pleasant surprise. Would like to see the range grow a little, but thanks for the great customer service, will order again.
7 października 2025
Odpowiedź od Robertson Wines
Thanks ever so much for your kind review. Our range is expected to grow in the coming couple of months actually however the new entries usually replace the wines that are not selling so our general stock level does not need to increase. We always enjoy our local deliveries meeting customers face-to-face. Thanks again!
Odpowiedź od Robertson Wines
Thank you very much, it was a pleasure meeting the person who took delivery, glad we could help!
Exactly what I wanted and at a good price.
They had the particular wine I wanted and at a very good price. The website was easy to use and communication with them was good- I was kept informed but not bombarded with a dozen emails about packing, dispatch and delivery.
10 października 2025
Odpowiedź od Robertson Wines
Thank you ever so much Adrian. Glad you were happy with our service!
Delicious Appassimento
Easy ordering process with the knowledge via a checking email that the product was in stock.
Excellent wine and was well packaged.
Struggled with the tracking process via shop and so was expecting delivery as per charge within 48 hours but actually arrived on day three.
30 września 2025
Odpowiedź od Robertson Wines
Hi Jamie. We don't promise delivery within 48 hours. In checkout, on the 48 hour option it says it is delivered within 48 hours of us dispatching it. We always aim to dispatch orders within 2-3 working days but this sometimes can fall behind for many reasons with us being a small family business. Thanks for the feedback!
Great service
Great service and ordered numerous times, can't fault them at all. Prompt delivery within a few days and personal delivery service as live within the area they deliver to.
12 września 2025
Odpowiedź od Robertson Wines
Thanks once again Tracy, your continued business means a lot! It is much appreciated.
Odpowiedź od Robertson Wines
Thank you very much Keith! Thanks again for your order!
Wine arrived in perfect condition
Wine arrived in perfect condition, no damage to box and really well packed, thank you
23 sierpnia 2025
Odpowiedź od Robertson Wines
Thank you for your kind review Ralph. Enjoy! Hope to see an order from you again soon!
Great wine and excellent service.
Great wine and excellent service.. .works every time 👍
29 lipca 2025
Odpowiedź od Robertson Wines
Thank you very much! Glad we were able to deliver to you in good time!
Very Impressed.
My first time ordering from Robertson Wines and it won't be my last. Good value, communication and quick to deliver.
16 lipca 2025
Odpowiedź od Robertson Wines
Thank you very much Judith. I'm very glad to hear you were impressed with us, look forward to seeing another order from you!
Delivered on time in perfect condition!
1 lipca 2025
Odpowiedź od Robertson Wines
Thank you very much for the generous review. I hope you enjoy the Di Maria!
Very good service
Very good service, order arrived on time well packaged. Special thank you to Jamie, a man of his word. I will order again.
12 czerwca 2025
Odpowiedź od Robertson Wines
Thank you ever so much Jean-Marc. I am glad you received it safe and on time, thanks for the lovely review! Looking forward to your next order!
The shop contacted me and did a…
The shop contacted me and did a personal delivery for me
24 maja 2025
Odpowiedź od Robertson Wines
Thanks again for your order. It was a pleasure to be able to do the delivery ourselves. I hope you enjoy the Merlot!
good wine delivered on time
3 maja 2025
Odpowiedź od Robertson Wines
Thanks for your order and review Chris. I hope you enjoyed the Appassimento!
Excellent service and quality wine at best price.
Excellent service. Webpage is easy no navigate, i was kept informed about the order and tracking, and prompt delivery.
1 maja 2025
Odpowiedź od Robertson Wines
Thanks again for your order Maria and lovely review. I am glad to hear feedback about the ease of using our website. We're always thinking of ways to fine tune it. Glad to see orders for the lovely Tuilerie!
Odpowiedź od Robertson Wines
Thank you very much for your order and your lovely review Anne!
Great service beautiful wine
10 kwietnia 2025
Odpowiedź od Robertson Wines
Thank you very much Karen! We really appreciate your order and I hope we see another one from you again soon!
Thankyou.......quick delivery of 6 bottles Rose'
Thankyou.......quick delivery........mix of Rose'........beautiful wine...
31 marca 2025
Odpowiedź od Robertson Wines
Thank you ever so much for your order and kind review! We hope to see another order from you again soon, mixed orders are always nice to put together!
Odpowiedź od Robertson Wines
Thank you very much!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.