ROBERT ELECTRONICS Recenzje 

272
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered two 24tb recertified drives and not only did they upgrade it for free to 28tb drives but when they arrived both the SMART and FARM data indicated they were practically brand new, manufactu... Zobacz więcej

Oceniono na 3 z 5

Refunded fine, but refurbished Seagate HDD's, where Seagate just not sorted why they had been returned. Robert's had no return policy though - crazy, no idea what to do with them - Robert's just said... Zobacz więcej

Oceniono na 5 z 5

I bought 3x20TB Seagate HDD's as it was about £100 cheaper each vs any other retailer and this seller offers 5 year warranty them self's. I was concerned about import TAX as they got shipped from... Zobacz więcej

Oceniono na 5 z 5

I’ve bought quite a few NAS drives over the past few months from Robert Computers. Sadly one failed a few weeks ago( it happens) so I asked about a replacement under warranty. No problems, a new... Zobacz więcej

Informacje dotyczące firmy

  1. Producent sprzętu komputerowego
  2. Sklep z akcesoriami komputerowymi
  3. Sklep z komputerami i akcesoriami

Napisane przez firmę

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

272 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(272)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 70

Napisz recenzję
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Oceniono na 5 z 5

The most striking aspect

The most striking aspect of this company is its honesty. The product description of the drive I purchased was refreshingly accurate. It detailed the specifications and condition precisely, leaving no room for disappointment upon arrival. This level of transparency is rare and highly appreciated.Furthermore, the RMA process was a breeze. Let's face it, dealing with returns can be a headache. However, this company has streamlined the experience, making it both easy and remarkably fast. The support team was responsive and helpful, guiding me through the process efficiently. The speedy resolution of the RMA further solidified my trust in this company.

24 grudnia 2024
Oceniono na 5 z 5

While I can't comment yet

While I can't comment yet on the long-term performance of the drives (that will require a few months of consistent use), the initial impression is excellent. They were packaged well and arrived in perfect condition. The fast delivery allowed me to get my NAS upgrades live much sooner than expected, which was a huge bonus.

29 stycznia 2025
Oceniono na 3 z 5

20+ days no correspondence on warranty claim

I am not able to reach them via their mail and it's been over 20 days. Not able to claim warranty with seagate either so im screwed.

As for the answer from robertelectronics, I sent two follow ups one week apart for each, and the order was on the co.uk site. I'm however bumping it up to three stars because the Swedish site, which I did not order from, actually helped me out. They were very fast in online chats.

7 stycznia 2025
Opinia niezależna
Logo ROBERT ELECTRONICS

Odpowiedź od ROBERT ELECTRONICS

Unfortunately, we didn't see your email, usually we reply to all questions within 24 hours, should the order come from our Swedish sales team, we will process it as soon as possible or leave us a message through the website

We are always online, all customers are provided with a 5-year warranty, and the inventory will be updated soon

Oceniono na 5 z 5

HDD arrived faulty but refunded ! 👌🙂

Bought one Exos 16 To hdd delivered to France, completely new and very well boxed in one anti-static sealed sleeve and protected by a protective foam all over the hdd. Unfortunately, I think delivery is not very gentle with our parcels.. for a HDD that could be very nefast 😬😮‍💨💀.. Even very well packed... Order from the 2 January, sent the 3 January ! 👌 Received the 8 January 2024👍, tested the same day, and was defective.
So I contact, the sav by the chat present on the website, I sent a face-picture of my HDD, then I have be refund in effective way the 14 January. 👌 They sent me the proof of the pending refund in picture with the chat. The website could be a bit more clearer, it's a bit a mess concerning the infos to have,(only the page layout, all infos are presents) and the sav could be a bit faster to answer but it answers are concises,precises and effectives. So I recommend this website even if I were unlucky with my order. 🙂

3 stycznia 2025
Oceniono na 5 z 5

Was skeptical at first

Was skeptical, but got hard drive 0 power on hours and no errors. It was a brand new drive from 2 years ago - so that explains the deal but I expect that and am happy with it!

30 grudnia 2024
Oceniono na 5 z 5

I would highly recommend

Overall, my experience with this company was nothing but positive. I would highly recommend them to anyone looking for a legitimate and trustworthy source for Hard Drives. Their excellent packaging, high-quality products, and exceptional customer service have made them a standout choice in the market.

18 grudnia 2024
Oceniono na 1 z 5

Marketed as new, been used for over two years.

I decided to purchase three Seagate IronWolf Pro Enterprise NAS drives from Robert Electronics after a specific model became EOL and was not available anywhere else online.

The delivery time was as expected and the drives were packaged exceptionally well, and were each individually wrapped in their own anti-static packets.

However, after purchasing, I read one reviewer's finding that their drive's internal metrics, sold by Robert Electronics, reflected an incongruency with being in new condition.

After running 'smartctl -l farm [dev]' for each of the three drives, I unfortunately found that they had the POH values of 18810, 14165 and 11150. To say I am disappointed is a gross understatement.

While being marketed as new, and spending in excess of £500, I did not expect these readings. Now, I don't know whether these values have been obtained from prior general usage or by manufacturer testing. However, I strongly suspect the former and am very much disappointed by this. I will not be using this seller again and would not recommend anyone else to.

Reply to seller's response: It's unlikely the majority of other buyers of Seagate drives have actually viewed the F.A.R.M. data rather than S.M.A.R.T. values. I personally did not even know Seagate drives had additional internal metrics on top of S.M.A.R.T. until I read another review of your company.

In addition, the S.M.A.R.T. data on each drive had been deceptively wiped, displaying most values at zero, which has clearly deceived other buyers. Now, you tell me how the S.M.A.R.T. data depicts an unused drive and the F.A.R.M. data doesn't? Because you, or some entity within your supply chain, wiped the S.M.A.R.T data and assumed no one would be able to notice.

5 stycznia 2025
Opinia niezależna
Logo ROBERT ELECTRONICS

Odpowiedź od ROBERT ELECTRONICS

Hi

We are very sorry to hear about this,we apologize for this problem. We judge that the batch in question comes from the same supplier. We have removed the supplier. The other batches have no problem at all, just like other customers who are very satisfied.

Kind Regards

Robert Team

Oceniono na 5 z 5

Seagate Exos drives x2

I ordered two drives, one of which seemed to be nonoperational on arrival. The return process was quick and straightforward, and there were no issues with the replacement drive.

I was pleased both with the drives themselves, and with the attentive customer service.

2 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great store with great prices

Great store with great prices, I bought two Seagate EXOS X16 and they arrived in about 10 days in the UK, price was great, drives new 0 hours and 100% life and very well packaged.

Since drives were OEM there is no warranty with the manufacturer so hopefully Robert can sort should anything go wrong at a later date.

Will be buying from here again.

26 listopada 2024
Oceniono na 1 z 5

Drive was sold as new, but is used and has had SMART data wiped to conceal that

The drive was sold as new but the one I received is used. I checked the drive's SMART data and it says that it has zero power-on hours, but the drive has an XFS filesystem on it, and is full of .ftl files.

Checking the Seagate Field Access Reliability Metrics (FARM) data using "smartctl -l farm /dev/sda" shows that the power-on hours are actually 10936.

So it seems that the SMART data has been wiped, but apparently whoever did that can't wipe the FARM data or forgot to do so. I probably wouldn't have noticed that the drive was used if it wasn't for my system warning me about the existing filesystem when I started setting it up.

The price is actually good for a used drive, and the FARM data shows that's it's only been lightly used, so I think I might keep it to avoid the hassle of returning it. It's a shame that it was deceptively sold as new, though, and that does leave a bitter taste in the mouth.

15 grudnia 2024
Opinia niezależna
Logo ROBERT ELECTRONICS

Odpowiedź od ROBERT ELECTRONICS

For this problem, please reply as soon as possible with the order number and pictures of the product, SN to the email sales@robertelectronics.co.uk, we will test the hard drive, since there are suppliers from different countries, we will evaluate the supply qualification of each supplier, Ensure product quality

Regards

Robert team Singapore

Oceniono na 5 z 5

Needn't have worried!

Was a little dubious about ordering from overseas, but the drives arrived when they said they would, were very well packed encased in thick foam around anti-static bags, and are installed in my PC and working well. Will definitely use again when I upgrade to a NAS, as their pricing was better than anywhere else I found.

2 grudnia 2024

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