Roamwild Recenzje 6393

Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ordering and delivery straightforward and easy. Product is high quality. I’m disappointed the slim cleaner isn’t longer, and the broader longer cleaner won’t go past the central bar at the top of the... Zobacz więcej

Oceniono na 5 z 5

My birdfeeder had been damaged by squirrels who’d managed to knock it off its bracket onto stone steps, and the 2 feeding pegs had broken off (it is several years old now). I contacted customer servic... Zobacz więcej

Oceniono na 4 z 5

Roamwild’s bird feeder is excellent and we were kept informed of when it was despatched. However, once the Royal Mail received the item it appeared to be lost for a few days. First saying it would be... Zobacz więcej

Oceniono na 5 z 5

Very good products and excellent delivery and communications. Still waiting for birds to get used to the feeders although the tit's are starting to use them slowly. Our Robin though struggles to fi... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Our mission? To make products that work better and make your life easier. We think of new designs and ideas that are more than just functional - they're also unique and innovative. And we have a simple rule: if we wouldn't use it ourselves, we won't sell it.


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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 99% z negatywnych recenzji

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Oceniono na 2 z 5

Unfit for purpose

The feeder sold as 100% squirrel and pest proof has to be hung at least 18" from where a squirrel can stand. There is NO mention of this in the marketing information. A bracket is inappropriate for my garden. I requested a postage free return and instead was offered a
" refurbished starling guard". VERY unimpressed with customer service.
Do not buy this feeder to hang from a birdtable

21 kwietnia 2026
Opinia niezależna
Logo Roamwild

Odpowiedź od Roamwild

Hi Sharon

We're sorry the feeder wasn't suitable for your setup.

We'd like to clarify that, as previously communicated with you, the 18-inch clearance is a recommendation for optimal performance, not a requirement. The feeder will still function from a bird table, the weight-activated ports will still close when a squirrel lands on them.

However, positioning the feeder with clearance from surfaces reduces the chance of a squirrel bracing itself and reaching the seed without triggering the mechanism. This is standard guidance for all squirrel-proof feeders on the market, not just ours.

When you contacted us, our team tried to find a practical solution for your garden as well as offering a return if you wanted it. The starling guard was suggested because it creates a physical cage barrier around the feeder, which would have allowed you to hang it from your bird table while adding an extra layer of protection against squirrels, it wasn't an unrelated upsell, it was a genuine attempt to solve your specific concern. We offered this at a reduced price as a goodwill gesture in order to try and help you.

Regarding return postage, our standard policy is that return costs are covered by the customer for change-of-mind returns, which is clearly stated on our website. The feeder itself is not faulty and functions as designed.

Our PestOff range has sold over a million units across the UK and USA, has been independently recommended by the Telegraph, and has received thousands of five-star reviews. We're sorry it wasn't right for your particular setup and we wish you all the best.

Kind regards,
The Roamwild Team

Oceniono na 2 z 5

Roamwild Suet Feeders

I have 2 roamwild feeders 2.0 and have found the suet one with the grids doesn't feed the pellets down once the birds gave taken what they can reach.
I've tried different pellets, even cut them down in size. Feeders have been cleaned and dry and only filled above the collar. They just don't work for me.
I've messaged Roamwild but they are not helpful and turned down my request to swap for a 3.0 version or return for a refund.
I don't recommend this product.

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Good service and great quality

Good service and great quality. Birds have yet to get the hang of it but hopefully will soon. We bought it for while we were on holiday for a week but it was untouched so we have switched from sunflower hearts to mixed seed.

8 kwietnia 2026
Opinia niezależna
Oceniono na 2 z 5

Delivery service not great. Jury is out on the feeder itself

I was looking for a parakeet proof feeder. I have tried many feeders before but none worked. I ordered the 3.0 feeder. The first issue was with delivery. The feeder hadn't been packed properly and the parcel was left by my front door whilst I popped out. The box wasn't shut. The feeder had clearly fallen out and been put back in the box the wrong was round so the lid wouldn't close. I then realised that both the box and the markings on the feeder itself said it was version 2.0 so not what I ordered. I got in touch with the company who assured me it was the latest version but they were using parts and packaging from old stock. I don't have a problem with this but it would have been good to make that clear to avoid me having to contact the company. Also I mentioned the issue of the box being open but I had no apology for that. The feeder itself is ok quality but not as strong as others I own. It was a bit fiddly to put together, especially fitting the Corvid guard. The other annoyance is I can't use suet pellets so can only use sunflower hearts as the holes are too small. I'm not sure if it's parakeet proof yet but my initial impression of the service from this company hasn't been great.

17 kwietnia 2026
Opinia niezależna
Logo Roamwild

Odpowiedź od Roamwild

Dear Catherine

Thank you for your feedback and we're sorry your first impression hasn't been a positive one. We'd like to address your points.

Regarding the delivery, we're sorry the parcel arrived in the condition it did. We operate a reduced packaging policy to minimise our environmental impact, but our packaging materials are carefully chosen to ensure contents are protected. All orders are inspected and sealed before dispatch, so if the box was open on arrival this would have occurred during transit with Royal Mail rather than at our warehouse. We apologise that this wasn't acknowledged properly when you got in touch, although the boxes we used are designed for transporting the goods in, it should have been acknowledged more clearly and we're sorry for that.

On the 2.0 markings, we appreciate you raising this and we understand the confusion, however we are not using old stock. The differences between the 2.0 and 3.0 are in the lower assembly, the 3.0 features new solid steel perches and Anti-Corvid clips included in the lid. The polycarbonate tube and upper components are identical between both versions, so rather than discard thousands of perfectly good parts and packaging and send them to landfill, we made the conscious decision to continue using them as part of our commitment to environmental sustainability. If your feeder has solid steel perches and Anti-Corvid clips, you have the correct 3.0 model.

Regarding assembly, we appreciate the Anti-Corvid guard can be a little fiddly the first time. We have detailed video guides in the help section of our website that walk you through the full process step by step, which many customers find helpful.

On suet pellets, the feeding ports on the seed version of the PestOff are designed specifically for sunflower hearts and seed. We do offer a separate suet pellet feeder with larger ports designed for that purpose, please do get in touch if you'd like more information on this, alternatively there is plenty of information on our website.

We hope that once you've had a chance to see the feeder in action against the parakeets, your impression will improve. Our PestOff range has sold over a million units across the UK and USA, has been independently recommended by the Telegraph, and has received thousands of five-star reviews. Please don't hesitate to get in touch with us directly if you need any further help.

Kind regards,
The Roamwild Team

Want me to adjust anything else?

Oceniono na 5 z 5

100% approval here. Buy it!

I must say 100% approval here. I did have fatballs, peanuts and (a poor) seed feeder and it was a zoo out there. I did love it though as there was always a large quantity of birds, but the smaller birds were bullied. I don't have a problem with squirrels, but we were getting a lot of nuthatches and woodpeckers. It is a brilliant design as if anything other than a small bird goes on the pirch it shuts down the seed supply. The way it is designed it's impossible for any larger birds to get onto the pirch anyway. I do miss the large quanity of birds and in the winter will probably add back the other feeders but for now I am enjoying seeing the smaller birds eat without disturbance and no mess! It is a really good solid strong design and it was easy to assemble and I have no doubt it will be easy to clean. Big tick here from me! You won't need another seed feeder after you buy this one. Just one warning - it took about 4-5 days for the birds to become familiar with it so be patient - they will come!

6 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Very good products and excellent…

Very good products and excellent delivery and communications.
Still waiting for birds to get used to the feeders although the tit's are starting to use them slowly. Our Robin though struggles to find and use the perches. But overall very pleased and they do look very good hanging.

8 kwietnia 2026
Opinia niezależna

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