Been using the doorstep service for a year or so and had a fantastic service, due to a change in circumstances I no longer need this service but I wanted to compliment my door step salesperson Graeme.... Zobacz więcej
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Wouldn't buy any other tea. My family have always bought Ringtons and nothing else compares. Recently had the wrong order delivered and it was sorted extremely fast. Highly recommend
I was given some sample gold tea teabags at this years chatworths country show. It was a good move by Ringtons as we are now a regular customer and just wouldn't dream of buying anything else. we ord... Zobacz więcej
Reakcja na opinię
Well pleased with Ringtons products , l can recommend Ringtons , l give 5 stars , great choice of tea & coffee & biscuits, give them a try.
Informacje dotyczące firmy
Napisane przez firmę
At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.
Dane kontaktowe
Algernon Road, Byker, , NE6 2YN, Newcastle Upon Tyne, Zjednoczone Królestwo
- 0800 052 2440
- tea@ringtons.co.uk
- ringtons.co.uk
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
New porridge and oatie biscuits
Just tried the new porridge, it’s delicious. Will definitely be buying it again and the new oat biscuits are really nice

Odpowiedź od Ringtons Ltd
Robbed
Ordered some chocolate Brazils and also received some as a gift. Absolutely disgusted in the way this product has been reduced in quality and weight, yet still charging £9.99! Will definitely not be ordering any more!

Odpowiedź od Ringtons Ltd
If you wish to keep the recipient guessing who it's from use Ringtons
If I could give minus 0 I would. This is the 2nd time I have ordered from Ringtons and the 2nd time they have let me down.
1st time they put the wrong (paid for) message on the gift so the recipient, a business colleague I had never met and barely knew, who wasnt expecting a delivery, didn't know who it was from or even if it really was for them. I was slightly surprised they didn't acknowledge the gift and some considerable time later when speaking with them asked if they'd received it making concerns they may not have owing to postal and courier delivery problems recently highlighted on Consumer & Social Media platforms. Ringtons refunded tbe £1 charge for the Gift Card and credited £5 against future purchases.
I decided after much deliberation to give Ringtons 2nd chance. This time the gift was a Christmas present. I again didn't receive an acknowledgement from the recipient however week after delivery I received an email from Ringtons advising they had discovered there was a problem with their gift card printing machine and the gift card I had paid for hadn't been printed properly. Once again the gift was for a business colleague, once again I had to contact them and once again they were totally oblivious as to who the gift was from.
If you want your recipient to know who the gift is from DON'T use Ringtons

Odpowiedź od Ringtons Ltd
Received my parcel without delay
Received my parcel without delay - well packed - as items for gifts not tried any of them but biscuits look lovely
Games summit different to all the other…
Games summit different to all the other gambling websites ya can play and have a bit fun with the family see who spins the best car have a laugh I did win on my second time playing but had to go for the biggy £1000 plenty prizes but I love a good gamble and went for it deffo recommend 5*****
Gift for friends
Gift for friends, arrived very quickly and glowing appreciation from them!
Shabby gift items
This is the third time I have tried to leave a review and it doesn’t get posted.
Items arrived shabby as were packed too loosely in a big box.
Also emailed you twice but no response.

Odpowiedź od Ringtons Ltd
Excellent company
Excellent company. We live in a small village and we have a Ringtons Tea chap that calls around every 4 weeks or so. He is a happy cheery chap and we find the products to be excellent quality and fairly priced. Can 100% recommend them.

Odpowiedź od Ringtons Ltd
Excellent customer service
A big thank you to Willow in the Ringtons customer service team and also to David on delivery for going the extra mile to fulfil a special request, it's very much appreciated.
Very happy with my hampers, the contents look lovely and I'm sure they will be well received.

Odpowiedź od Ringtons Ltd
This is the 3rd time I've written this…
This is the 3rd time I've written this review, two were sent directly to Ringtons, never to be seen again, so I am trying Trustpilot. I've been a customer of Ringtons for quite a few years now and have tea delivered regularly. The product I am reviewing today is their Dark Chocolate Stem Gingers. I've bought these for several years too and also given them as gifts. They are generally only available in the run up to Christmas and I've pestered my salesman for them for a while. A few weeks ago he delivered me 3 boxes and I tried one box. Oh dear! They were not the chocolates I remembered. The box has always contained a selection of some dark and some milk
chocolates with the ginger inside fiery and delicious. The boxes I received this time were 1. Smaller (180g instead of 200g), 2.only contained dark chocolate and 3. the ginger was woody, tasteless and chewy and not hot at all. So disappointing. I shall not buy them again, which is sad for my rounds man who will miss out on the sale. Even worse is the fact that my two reviews are no where to be seen (perhaps because they were only 2 star reviews not 5star) .... Such a shame Ringtons and not up to your usual high standards.
(25.11.25) Having seen your reply to my Ringtons review I have to say I cannot find the two replies you say I should have received from you colleague , they have not come to my email and they are not on your website so I am at a loss.

Odpowiedź od Ringtons Ltd
Ideal hamper for gifting
Ordered some Christmas goodies and a hamper as a gift for a relative. Goodies delicious as ever. The hamper is fabulous, the box itself really elevates the gift. Far superior to other big brand hampers in content and overall look.

Odpowiedź od Ringtons Ltd
Ordered a Christmas Hamper
Ordered one of Ringtons Christmas hampers. Arrived quickly, and absolutely delighted with the hamper. The Christmas decorated box is a nice touch as it saves you from wrapping the gift. I thought the price was great for the number of products in the hamper. I showed my sister the hamper and she has ordered two as gifts for family too. Would definitely buy again. A fantastic company, with first class service.

Odpowiedź od Ringtons Ltd
Good service excellent delivery time
Good service excellent delivery time. Amazing products.

Odpowiedź od Ringtons Ltd
With not wanting anything lately the…
With not wanting anything lately the delivery driver was very rude when I asked if I could put it on pay later and said I didn't buy anything lately so don't bother coming back to mine I am a Vulnerable Adult and don't expect that being spoke to like I was a child.

Odpowiedź od Ringtons Ltd
Tray not fit for purpose but negative review not visible
I contacted this company about a tin tray (£5.99) that I purchased. It had a non-slip coating but, on use, the coating sucked up any spills and left stains that cannot be removed. The tray now looks permanently dirty. I contacted the company who offered to refund it if I packaged it up an sent back to them. I explained that I have health issues and doing this would be a problem. I said I did not want a refund just wanted to let them know that this product was not fit for purpose. Heard nothing back but thought I ought to point out this fact on their website to alert others. Now several weeks later I notice that my review is not there - only 5* reviews are showing. Surely this is misleading?

Odpowiedź od Ringtons Ltd
Failed yet again to get promised doorstep delivery.
Further to my review on September 15 after which we were promised a delivery today, October 17th, it did not happen. I am surprised, disappointed, disgusted and totally disillusioned with this pathetic organisation. In truth, I think that’s me finished with them.

Odpowiedź od Ringtons Ltd
Brazil nuts.
After loving the products and using them for many years, This year I feel badly let down by my order. I ordered 6 boxes of their Brazil nuts which I give as gifts each year- This year they came, HALF the size of past years but still the same price! 13 nuts in a box! Absolutely disgusted and will never purchase them again! What a let down!

Odpowiedź od Ringtons Ltd
Superb
Placed orders for hampers, very pleased with the delivery, presented in a nice box, added tissue paper and a few other bits ordered separately and a fabulous gift, have just placed my third order, very tasty biscuits and real tea/coffee

Odpowiedź od Ringtons Ltd
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