Very beautiful well balaced solid ash cue…like the weight received. Great value for my new snooker experience. I hope I do better at playing snooker then Judd did with 9 ball🤔actually he faired prett... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great product 👌 Delivery could of been better, no email confirming delivery and nothing through the door letting me know where it had been left. Had to search around eventually found it behind a fe... Zobacz więcej
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Absolutely appalling company,this was order 17th May 2026 and had nothing till I messaged. And then said it would be sent on Tuesday 19th with a tracking number. The delivery company hasnt even had th... Zobacz więcej
Excellent service my new case and case arrived and unfortunately the case was damaged in transit. Upon notifying them I had a new case delivered to me withing 24hours couldn't ask for better service.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Dane kontaktowe
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Zjednoczone Królestwo
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,1
Dobra
470 recenzji
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Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick delivery and service
Very quick delivery, really good delivery updates and very pleased with the cue I purchased will definitely be ordering more from this site
25 marca 2026
Odpowiedź od Riley Leisure
Dear Reece,
Thank you for your glowing 5-star review for Rileyleisure.com.
So pleased to hear we have provided a good service and cue sports products to you.
We look forward to hearing from you in the future.
Regards
The Riley Leisure Team
Odpowiedź od Riley Leisure
Dear John,
Thank you for your Riley Leisure review.
Great to hear that we provide a smooth and clear service to you.
Regards
The Riley Leisure Team.
1st Class
The shipping and Tarrif was included, which made things easier to order, Packaging was spot on, Riley is a 1st class standard company for a reason, they are simply the best.
26 marca 2026
Odpowiedź od Riley Leisure
Dear Jason,
Wow! Thank you for your 5-star rileyleisure.com review.
We strive to deliver our snooker and pool cue sports products Worldwide and your review means a great deal to us.
Thank you.
Regards
The Riley Leisure Team
The cue is lovely but was damaged on…
The cue is lovely but was damaged on the bottom, which I noticed as I opened the packaging
7 marca 2026
Odpowiedź od Riley Leisure
Dear Simon,
Thank you for your review. Great to hear you think the cue is lovely.
We are sorry to hear that your cue has arrive with some damage.
Having reviewed your order, we do not seem to have any communication with you since your order was delivered.
We would urge you to get in touch with us via Live Chat or through email on our contact us page, where one of our team will be happy to help.
Best Regards
The Riley Leisure Team
After countless research
After countless research , I think I could have worked MI5 , I ordered the BCE 6ft Razor Folding Pool Table for our son's 16th Birthday .
He hasn't seen it yet but we've just unpacked it and it's very impressive for a pool table sub £400 . It's weighty , perfectly finished and worth every penny .
The company's website was easy to navigate , communication plentiful and the men who delivered it went above and beyond .
I know my son ( and my husband !!) will be over the moon and will no doubt provide hours of entertainment , competitive Dad and bonding time .
Thank you 😊
2 marca 2026
Odpowiedź od Riley Leisure
Dear Mrs P,
Thank you for your taking the time to leave such a glowing 5 star Riley Leisure review. It would appear your 'undercover research' has paid off... mission complete.
We wish you and your family many hours of fun together your new BCE Razor Pool Table.
Keep potting!!
Best Regards
The Riley Leisure Team
Good shipping time and packaged well
Good shipping time and packaged well. The cue is beautiful and well made and the case is perfect too. Very pleased with this purchase.
5 marca 2026
Odpowiedź od Riley Leisure
Dear Carla,
So please to receive your 5 star Rileyleisure review.
We take great pride in shipping Riley BCE Snooker and Pool cues securely all over the world.
It's great to hear another one has been well received.
Keep potting!!
Best Regards
The Riley Leisure Team
Odered and arrived in good time
Odered and arrived in good time, well packed, good quality cue.
4 marca 2026
Odpowiedź od Riley Leisure
Mr Man,
Thank you for your 5-star Rileyleisure.com review.
We hope you continue to enjoy your Riley BCE cue sports products.
Best Regards
The Riley Leisure Team
Great service
Great service, fast delivery and the pool table was outstanding value for the money: very happy indeed!
3 marca 2026
Odpowiedź od Riley Leisure
Mr Ashworth,
Wow! Thank you for 5 star review.
Our team are always pleased to hear such positive words around our Riley BCE snooker and pool products and services.
We hope you continue to enjoy your Pool Table with friends and family.
Keep Potting!!
Best Regards
The Riley Leisure Team
The system buying online from the shop…
The system buying online from the shop is easy no complications, and the quality the the cues its amazing . Am surprised how smooth is the cue
1 marca 2026
Odpowiedź od Riley Leisure
Dear Anduel,
Thank you for your 5-Star Rileyleisure.com review.
We take great price in provide a clear and efficient service online and the team will be so pleased to hear of your experience.
We hope you continue to enjoy your Riley BCE snooker/pool cue.
Keep potting!
Best Regards
The Riley Leisure Team
Fast reliable delivery the tracking…
Fast reliable delivery the tracking system was excellent
28 lutego 2026
Odpowiedź od Riley Leisure
Dear Andrew,
Thank you for your 5 star Riley Leisure review.
So pleased to hear we could provide a reliable service for your Riley BCE snooker and pool products.
Keep potting!!
The Riley Leisure Team
The speed of delivery was amazing and…
The speed of delivery was amazing and the pool table is a great hit in our house. One star off because the assembly instructions were a challenge with the wrong numbers on so we had to guess at the best fit (it is still standing though!)
28 lutego 2026
Odpowiedź od Riley Leisure
Dear JMaguire,
Thank you for your review.
So please to hear that your table is a bit hit at home. We hope you continue to enjoy your Riley BCE pool table with your family.
So you have any issues with the build, please reach out via our live chat for contact us page, and we will be happy to help with any questions around construction.
Keep potting!!
The Riley Leisure Team
A+++
A+++! Great products excellent delivery with great communication Highley recommended 👌
25 lutego 2026
Odpowiedź od Riley Leisure
Dear Customer,
Wow! Thank you so much for your 5 star Riley Leisure review.
We hope you enjoy your Riley BCE Snooker and Pool Products.
Best Regards
The Riley Leisure Team.
Good afternoon
Good afternoon, I have had no update on my purchase. Would it be possible to have an update. Thanks Dave
31 stycznia 2026
Odpowiedź od Riley Leisure
Dear David,
Thank you for your review.
Your custom cue is in production and one of our team will be in touch, via email, shortly with a further update.
For a direct response, should you have any further questions in the future, please try our Live Chat service.
This will put you in touch with our staff (not a bot) directly and will be able to respond and update accordingly.
Best Regards
The Riley Leisure Team
Absolutely beautiful cue could not be…
Absolutely beautiful cue could not be happier with it thanks the quality is amazing
27 lutego 2026
Odpowiedź od Riley Leisure
Dear Garry,
Thank you for your glowing 5-star Riley Leisure review.
We are so pleased to be able to provide you with top quality Riley BCE cue sports products and services.
Keep potting!!
Best Regards
The Riley Leisure Team.
Very helpful and amazing product the…
Very helpful and amazing product the photos dont do it justice 👌will highly recommend
24 lutego 2026
Odpowiedź od Riley Leisure
Dear Jason,
Thank you for your 5 star Riley Leisure review.
It's great to hear our Riley BCE snooker and pool products and services have been received so well.
We hope we can be of service again in the future.
Best Regards
The Riley Leisure Team
Quality cue
Quality cue , delivered in a very quick time frame.
Thank you would buy another.
24 lutego 2026
Odpowiedź od Riley Leisure
Dear Brock,
Thank you for your 5-Star Rileyleisure review.
We hope you continue to enjoy your Riley BCE cue sports products and would be happy to be of service to you again in the future.
Best Regards
The Riley Leisure Team
Do not give your money to these people.
Quality of products while being okay, customer service is absolutely terrible. If you have any problems whatsoever, they will fob you off even taking days and days and days to get back to you. A company that uses multiple names to do business should be avoided.
24 lutego 2026
Opinia niezależna
Odpowiedź od Riley Leisure
Dear Mr Kuji
We are very sorry to read your comments and we are disappointed to hear that you feel this way about our service.
Having reviewed our records, we are unable to find any recent correspondence from you regarding the issues mentioned. We always aim to respond to customer enquiries as quickly as possible — in most cases within 24 hours — and we certainly never intend to “fob off” any customer concerns.
We are very much here to help and would welcome the opportunity to look into this for you properly. Please contact us directly at:
otherenquiries@bce-uk.com
with your details, so we can investigate and resolve any outstanding issues for you as quickly as possible.
We take all feedback seriously and are committed to providing both quality products and professional customer service at all times.
Best Regards
The Riley Leisure team
Im loving it
Easy to order. Had an offer on which i took advantage of. Delivery was within time stated. Delivery drivers were lovely and helpful and even tried to dry their feet coming into the house carrying all the bits as it was raining. It was very well packaged. Took me ages to unpack and a trip to the tip to get rid of all the packaging. Husband built the table up without any problems. After using it Husband and son found the items could be better, such as the dart board had staples in but that's what I ordered. Next time I need to spend more to get what they prefer but for now the dart board, pool table and table tennis are providing hours of fun each night for the price of a couple of family meals out.
1 lutego 2026
Odpowiedź od Riley Leisure
Dear Lynn,
Thank you for your 5-star Riley Leisure Review.
So pleased to hear that our online experience was so positive.
We love to hear of families spending time together around our cue sports products, and we hope your Riley BCE Pool Table brings many more fun memories for you all.
Keep potting!
Best Regards
The Riley Leisure team
Odpowiedź od Riley Leisure
Dear Mr K,
Thank you of your 5-star review.
Our team are always on hand to help, with all questions around our Riley BCE cue sports products and services. We hope to be of service to you again in the future.
Best regards
The Riley Leisure Team
The cue is CRAP
The cue is not perfectly straight and the cue tip is 8.5mm not 9.5mm as advertised and as I wanted.
Incredibly disappointed to see the cue and cue case covered in “made in china” stickers.
I thought I was paying for a cue made in the UK as the website indicates.
If I wanted a bent piece of bamboo cue I would’ve purchased from Temu.
Bitterly disappointed, I paid over $350.00 AUS for a piece of crap.
I would NOT recommend Riley Leisure to anyone.
31 stycznia 2026
Odpowiedź od Riley Leisure
Dear John,
Sorry to hear of your review today.
Looking at our records, you have not made contact with us far.
All of our cues are designed in the UK. Our production cues are produced overseas to the highest standards. Whilst we have others cues that are custom designed and made in the UK to your specification. We offer something for all levels and budgets.
I'm afraid we don't have 8.5mm tips in our Snooker/8-ball pool cues range, these are all set between 9-10mm.
We would urge you to contact us through live chat or via the email address on our contact us page, so that we can understand your concerns.
Please get in touch, we are here and ready to help.
Best Regards
The Riley Leisure Team
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