Rightgas Recenzje 

279
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Emma was very friendly and helpful. When I choose the boiler they came very quick to install it. The engineer was very professional and efficient. I am very satisfied.

Oceniono na 5 z 5

Mo from RightGas was amazing! I could not recommend him more. He managed to fix my 10 year old boiler, and also explained everything so I have a better understanding of how it works. As a woman living... Zobacz więcej

Oceniono na 5 z 5

This company is always very responsive, but I’m particularly a fan on Mo, the engineer. A couple of years ago, he stayed til 10pm replacing a tricky part and saved my boiler in the coldest time of yea... Zobacz więcej

Oceniono na 5 z 5

Once again Right Gas came to service our yearly boiler check Ross has been to us previously he is absolutely so very professional not only did he service our boiler he also gave us advice on how we... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

279 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,8

Wszystkie recenzje

(279)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Honesty and integrity coupled with great service

I was 'appointed' a replacement boiler supplier my insurance policy. I found BOXT service to be arrogant and dismissive, probably due to them knowing there were the default supplier of the insurance company. After demanding an alternative, I was provided with RightGas - the customer service was open, friendly, responsive and informative. Emma was fantastic throughout the entire process, being both available and knowledgeable in all aspects of boiler selection, fitting and follow up. Top marks to all the team - something I can rarely say when dealing with customer service in the UK these days

2 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Shocking

Shocking - previous Boiler services by this outfit. Booked with another company when pulling the case off the boiler the engineer was confronted with 6yrs of debris due to the boiler never being serviced the previous years. They cleared out a box of debris, their hoover was not able to to take it all. Clearly this outfit just sign the inspection certificate without doing any inspection. It's no wonder modern day boilers are only expected to last 15yrs.

10 grudnia 2024
Opinia niezależna
Logo Rightgas

Odpowiedź od Rightgas

Hi , we are sorry you are not pleased with any work we have done, please call our office on 01923834888 so we can look into your issue.

Oceniono na 5 z 5

Very helpful team

We’ve experienced both the service and sales teams of RightGas and without exception everyone we’ve dealt with has been helpful and efficient. The service team are really helpful and respond quickly. Emma in sales and the tech team were really good at finding a solution that would fit our specific requirements for a new boiler system and kept us updated all the time.

21 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

If I could do less than 1 star I would

If I could do less than 1 star I would. Words actually fail me... Between these guys and domestic & general, being vulnerable means nothing. 3 strokes and a heart problem means nothing to them, no heating since 20th November, hoping they will come tomorrow after 12. 4 days no heating at the coldest time of the year!!! My MP has been contacted

22 listopada 2024
Opinia niezależna
Logo Rightgas

Odpowiedź od Rightgas

Hi , we are sorry to hear you are experiencing issues during this busy time. Can you contact us on 01923834888 to see if we can help you.

Oceniono na 5 z 5

Highly recommend

I can not recommend this company enough! The engineer, Chris Goddard was wonderful, going above and beyond with the installation of our boiler. Highly recommend

14 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Hot water cylinder issue fixed

Richard has delivered a great service by fixing the issue with a motorised valve that would not open to allow heating water from the boiler to heat up the coil inside our hot water tank.

14 października 2024
Opinia niezależna
Oceniono na 1 z 5

Engineer Needs Re Training

Engineer Needs Re Training
The engineer arrived and was immediately off hand. He took the cover off the boiler and failed to notice a disconnected wire. He told D&G that they would require 6 parts ordering to make the boiler work and also a sink needed removing as this was a health and safety issue. Sink was removed. D&G claims decided the parts would cost too much and said we would need a new boiler. For a second opinion we asked a local plumber to take a look and they immediately diagnosed that one of the electrode wires was disconnected. A new part the following day costing £36 plus 30 minutes labour and the boiler was working again. Saved £3800.
Altogether 2 weeks of unnecessary phone calls.
Never ever use Right Gas and if you are using D&G make sure they send you competent engineers.

24 września 2024
Opinia niezależna
Logo Rightgas

Odpowiedź od Rightgas

We are sorry to hear you are not satisfied with the service, please call 01923834888 to raise the complaint and we will have a member of our team come back to you.

Oceniono na 5 z 5

Top service by Rich!

Super job as ever by Rich and his co worker. Very friendly, polite and clearly knows is stuff. Highly recommend

11 października 2024
Opinia niezależna
Oceniono na 5 z 5

Rightgas was highly responsible and very helpful.

Rightgas was highly responsible and very helpful in dealing with my boiler crisis. Full marks to the business - in particular to Lee Carter and to Chris, the plumber.

My old gas boiler in my flat became unusable suddenly. Given that our flat is on the 6th floor of an apartment block, it was almost impossible to replace it with a gas boiler given the revise rules following the Grenfell Tower tragedy.

So, RightGas set out the alternatives with skill, leading me to choose an electric boiler for the first time.

Although this solution is likely to have higher running costs than gas at present, it is the right direction for those of us keen to minimise our use of carbon as our contribution towards the fight against climate change.

Chris, the plumber involved, and the electricians who were heavily involved too did an excellent job, completing it within seven hours.

The new system immediately startted working efficiently and continues to do a few days later.

16 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

I woke up this morning with no hot…

I woke up this morning with no hot water but luckily, Richard came to the rescue within an hour. I have used him for boiler issues over the years and he has managed to fix the problem every time. He is polite and efficient and I couldn’t recommend him enough.

18 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Wow…

David D is an extremely knowledgeable chap with a nice personality to match.

It was a pleasure to observe his gifts and talents.

10 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service from David D

I just had my boiler serviced by David D and he was amazing! He called before arriving to let me know he's on the way. When taking a look at my boiler, he was thorough with explaining what work needed to be done, took me through everything in a way I'd understand. He honestly went above and beyond, and provided exceptional service at the same time - and even tidied up after he was finished. Because of the service I've received from David, I'd highly recommend RightGas to friends and family. He even helped me with putting a pigeon into a box as it unfortunately passed away on my door step (I am petrified of birds) - It's always lovely meeting genuinely nice people. Thank you very much!

3 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

We had the pleasure of meeting David D today who was pleasant, polite and got the boiler fixed very quickly this morning. He was honest and told us the issue, had the part with him and managed to fix it with 30 mins of arriving and was even kind enough to put everything back under the sink. Would highly recommend, very rare to come across honest people!

2 maja 2024
Opinia niezależna
Oceniono na 5 z 5

David D

I can't rate the excellent work of David D high enough! He has been to ours a few times lately to sort out our aging boiler/leaky radiator. He is very efficient and so tidy and respectful. He even asked how our daughter was doing as I had told him several months ago she had bad injuries from an accident. Ten out of ten!

1 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Shambolic.

Shambolic.
Had a 8am to 1pm boiler service booked.
No one came.
No one phoned.
I phoned after 1pm to be told that the service engineer was dealing with a gas leak seven to ten miles away (wouldn't say exactly where due to GDPR) and was delayed.
Fair enough in an emergency but now I have to wait another month for a convenient time for my boiler to be serviced.
I asked why there was no phone call and was told that others were being phoned (maybe I would have been) but that means that several people's appointments would all have been missed or delayed.
Not impressed when paying Scottish Power £3.50 a month.
Need to cancel/not renew and find a more local man to service my boiler.

26 kwietnia 2024
Opinia niezależna
Logo Rightgas

Odpowiedź od Rightgas

Apologies you was not contacted to advise of the delay, I can see you have been contacted by our complaints team and they have resolved your complaint.

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