Ridgewayfrozen Recenzje 

452
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

I have rated it this low because 3 times I have ordered frozen food, baring in mind it is for hatchling ball pythons. Everytime the food has been the wrong size and too big. The rack I brought does no... Zobacz więcej

Oceniono na 5 z 5

We've been buying our frozen reptile food from Ridgeway Frozen for years and honestly can't fault them. The quality of the products is consistently excellent — everything arrives well-packaged and in... Zobacz więcej

Oceniono na 5 z 5

Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... Zobacz więcej

Oceniono na 5 z 5

Value for money,delivery driver left package and no hang up as experienced in past with other suppliers which is important to me,realy well packaged had some fun with dry ice lol.thankyou great order... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami dla zwierząt

Napisane przez firmę

For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

452 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(452)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 82

Napisz recenzję
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Oceniono na 5 z 5

I always use Ridgeway

I always use Ridgeway for my frozen reptile food.
Its a very easy ordering process. The food is always packaged well... and frozen still.
Always had a good delivery time.
And the prices are really good!

8 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

Great product, poor customer service!

I have used this company couple of times now and had the same problem each time. First time I was charged 3 times for one order, I received 1 overpayment back but not the second and to this date have still not received it. I did email them and was told to gove it a couple of days. After 3 days i emailed them again but received no reply. The second time stupidly thinking that maybe it was a glitch on the site and hopefully fixed, I decided to try again. This time they took 2 payments and admittedly returned the overpayment immediately, I emailed them to ask could they please fix the site but have heard nothing from them. I have stated to them that I will not buy from them until it is fixed and could they acknowledge my issue, but a month on and i have no contact from them.
This is a shame as I prefer their product to other sources ive used and I would like to stress that their product is excellent, I am just afraid that if I keep using them, there will be more incidents where I dont receive the overpayment back like the first time I used them.

There customer service needs attention!

9 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Incubator


Purchasing an incubator from here was a stressful experience.
They took too long to reply, too many different staff answering questions with contradictory information. I never knew who I was in contact with making it very confusing. They don’t take phone calls but a quick call could have solved many issues.
I was hoping to purchase more incubators in the future but instead I’m looking elsewhere as I don’t want a repeat of the
stress.

24 listopada 2025
Oceniono na 5 z 5

Great service

Never used this company before, but I absolutely will again!
Quick and easy checkout, kept up to date with delivery ect, and enclosures arrived super quickly, well packaged and look great!

25 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic quality, price and fast delivery.

Always delivers super fast, great packaging, great quality frozen rodents etc and huge variety of sizes at great prices, best I have seen. Only had an issue with an order once and it was sorted out straight away. Highly recommended.

27 października 2025
Oceniono na 5 z 5

Excellent quality,super fast delivery

Used Ridgeway for the first time due to my local shop being out of stock. I had to message a query before purchase, it was weekend and they were very speedy replying. The delivery arrived today, extremely well packaged and the contents were still completely frozen, they look to be really good quality as well. I won't be going back to the local shop in future, Ridgeway is excellent.

28 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

I have ordered from this company a few times now and the speed of their delivery is incredible!

My most recent order was for frozen mice and I ordered on Sunday afternoon and they were with me on Monday morning! The packaging was excellent and the mice were very much still frozen solid

Absolutely fantastic and will definitely be ordering again

20 października 2025
Opinia niezależna

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