Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Horrendous customer service when it comes to elderly vulnerable wheelchair users. I booked 2 days in advance and then they cancelled my wheelchair taxi literally 20 minutes before it was due to arrive... Zobacz więcej

Oceniono na 1 z 5

Pre-book simply doesn’t work anymore- driver only gets assigned when you chase as to why your pre-book hasn’t turned up! 3 return journey’s in 3wks have all been terrible. Was wonderful when VIP, g... Zobacz więcej

Oceniono na 1 z 5

Pre book a taxi hours in advance and they’re constantly late, very unreliable. Very unprofessional If you leave these guys waiting they charge you 33p every minute so why can’t they do the same... Zobacz więcej

Oceniono na 5 z 5

I always use this comapny, they are very professional service is absolutely brilliant they never fail to pick me up. Will use them time and time again The drivers are very careful drivers and vety we... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

56 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(56)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

booked taxi a few days ahead

booked taxi a few days ahead . When it didn’t arrive tried to locate driver on app and found it had been cancelled without notice . No method to speak to company .
this was the second occurrence
Do not use

10 lutego 2024
Opinia niezależna
Oceniono na 2 z 5

Greedy

Won't go in to detail because I was happy with taxi service until the driver got greedy, at least Dick Turpin wore a mask I won't be using them again and they missed out on two airport trips,

20 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Unprepared and unprofessional

Had a taxi booked at 06:45 to Manchester airport. driver turned up late, stopped to refuel and then tried to charge me in cash instead of the pre-selected card option.

Spoke to customer service, who argued semantics and offered no resolution.

13 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Pre booked a taxi

Pre booked a taxi, they cancelled it 10 minutes before then tried to charge double. Avoid like the plague.

1 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Won't be getting these taxis again…

Won't be getting these taxis again couldn't find my location so they cancelled the ride without informing me which meant me waiting for a taxi that wasn't going to show what a terrible service had to cancel were I was going because of this.

18 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Impatient drivers

I have given this taxi service one star, as someone who works the nights and needs a lift home in order to be safe, many taxi drivers wait for 1 minute and get impatient and cancel the taxi ride. Which is ironic as when I book a taxi it takes the driver 5 minutes if not longer to arrive at the destination, but the drivers can’t wait for more than a minute. I mean if they can’t wait up to 5 minutes with car engine off, (so they don’t waste fuel) why be a taxi driver plus getting out of work will take sometime up to 3 minute by the time I get out of the building I’ll be in the nick of time. I have had many bad experience with this taxi service many of the drivers are racist (Pakistani drivers towards Bengali passengers) and condescending. Absolutely disgusting behaviour, nowhere to make a formal complaint on the app. I am only speaking for the Lancashire area for taxi services. Unsure whether it operates across the UK.

There are also many good things I can say is that there are some really good drivers. You can have a good conversation with some drivers which makes the drive feel better, less mundane (Boring). Many are polite and kind as well. There are many who come on time and wait up to 5 minutes if not longer. However, these types of drivers you only find in the day shifts whereas, the night shift drivers are the worst.

30 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

stupid service

he parked in the wrong spot, weren’t infront of my house but i gave him benefit of the doubt as my house is a new build, as i was approaching the car he started driving off and clicked end and he saw me in his rear view mirror try to open the door and he locked the doors and said i was a “no show” yet i was right behind his car?

14 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Pre-book simply doesn’t work anymore-…

Pre-book simply doesn’t work anymore- driver only gets assigned when you chase as to why your pre-book hasn’t turned up!
3 return journey’s in 3wks have all been terrible.
Was wonderful when VIP, great when Delta, but useless now Ride.
Won’t use again unless really really desperate.

8 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Rude driver

Hi. I booked a ride earlier today 13.10.2023, 08:52. I was put a note for the driver that I want return as well. But once I arrived at the destination he told me he can't do return because he was taking another ride and if I want return I need to book that on the app but is not working. I've been doing this return (6 Skipton Road - Blossom Tree Childcare Centre / Blossom Tree Childcare Centre - 6 Skipton Road) in the past 2 years and this thing never happened before. I also have print screen with my booking and note. Please take some action. Driver name is Waqar Ahmed, Plate number FP17KFC, Car BLACK TOYOTA AVENSIS.

13 października 2023
Opinia niezależna
Oceniono na 1 z 5

Very rude drivers

Very rude drivers, I have been a customer for more than 5 years until today after another driver shouted at me and droped me off in the midle of the road in the rain without valuable reason. 80% of the drivers are very rude. I have made several complaints this year…still nothing happened. No respect for the customers! So today this company lost me after more than 5 years of being their customer. I advice everyone not travel with this company.

27 września 2023
Opinia niezależna
Oceniono na 1 z 5

Rude, abusive, and unaware of the highway code

The driver of the taxi was unaware of the highway code and the need to give way at a give way sign, he also proceeded to cross the give way sign because he was travelling too fast to stop, and did not observe the highway code. the driver also was abusive to the person driving the car I was in. Additionally, when I called the company to alert them of this problem instead of apologising, they were rude and used discriminatory language

25 lipca 2023
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej