Richmond Motor Group - MG Guildford Recenzje 

394
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Wynik TrustScore: 5 na 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.

Oceniono na 5 z 5

Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions th... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Dealer samochodów Hyundai
  4. Dealer Skody
  5. Komis samochodowy
  6. Naprawa samochodów
  7. Stacja kontroli samochodów

Napisane przez firmę

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Dane kontaktowe

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Zjednoczone Królestwo

  • 01483 668 303

4,8

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1711

Napisz recenzję
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Oceniono na 5 z 5

We Found the staff both in Sales and…

We Found the staff both in Sales and Service to be polite, caring and helpful, but the efficiency from Contract Manager Sheila Fernandez was truly 5 star. Overall I recommend Richmond MG to all.

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that our sales and service teams were polite and helpful! We appreciate your recognition of the contract manager's efficiency and your recommendation.

Oceniono na 5 z 5

Charlie Swayne was absolutely brilliant…

Charlie Swayne from MG Richmond Guildford was absolutely brilliant from start to finish. Warm, welcoming, and genuinely friendly — he instantly put me at ease, especially after I explained a previous bad experience with another dealership.

He was professional, reassuring, and went above and beyond to make the whole process smooth and stress-free. The standout for me was the extra thought he put in — knowing I wasn’t local, he made sure the car was fuelled up so I could get home without worrying. Such a simple gesture, but it meant a lot.

I went in feeling anxious and left genuinely excited about my new car. Charlie completely turned my experience around.

Couldn’t recommend him more — thank you again Charlie

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that your experience was so positive! It's great to know that Charlie made you feel comfortable and supported throughout the process. We appreciate you mentioning the extra care taken to ensure a smooth journey home. Thank you for your recommendation!

Oceniono na 5 z 5

Kelly Faith & my new car

From the moment I went into the dealership looking for a car, I was met with a smile and hospitality. It was Sunday 29th March at 10.00am soon as I was in the dealership I was offered coffee by Kelly Faith. We walk around the showroom and I was shown new cars and was given information of each car I was shown. I was given an option to a test drive. I explained I wanted a larger car, Kelly put away the Keys for the new car. And took me to look at a MG ZS and allowed me a test drive. After the test drive, I knew that was the car for me, I explained what my budget was and my circumstances. Kelly went through 2 different permutations and explained them to me fully.
Nothing was to much bother. We finally got everything down on paper and worked out all the figures for the finance. To cut a long story short, I am today,Thursday 2nd April, at 12.30, the proud owner of a MG ZS Hybrid+ 1.5. An absolutely beautiful car.
Kelly, I just wanted to say a massive thank you for your support and compassion after a very difficult period in my life. With the loss of my wife, Sue, on August 23rd 2025. After 48 years together.

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that you had such a positive experience and found the perfect car with our support. We appreciate your kind words and are grateful for your feedback. We extend our deepest condolences for your loss.

Oceniono na 5 z 5

Kelly was lovely very friendly I was…

Kelly was lovely very friendly I was kept up to date
💯 recommend from start to finish everything was brilliant

31 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your kind words and the five-star rating! We are so glad that you found our service friendly and informative. Thank you for the recommendation!

Oceniono na 5 z 5

Bought my new MG HS Hybrid+ through MG…

Bought my new MG HS Hybrid+ through MG Richmond, Guildford and were guided through the process by Senior Sales Executive, Marius Mockus. It was a very pleasant, helpful and stress free purchase. Would thoroughly recommend them. They are busy so it shows their professionalism.

30 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your positive feedback and are so glad your purchase experience was pleasant and stress-free. We are happy to hear that you found Marius helpful and professional.

Oceniono na 5 z 5

One Happy Chappy.

From walking into the showroom at Richmond Guildford I was greeted by Marius Mockus who made my whole experience of buying my first MG a joy.
He was very professional with none of the heavy sales pressure that I have experienced in the past at other dealers, I was kept fully informed f everything and to make things better the car was delivered before my original delivery date.
I am now the proud owner of my MG HS TROPHY and would like to personally thank Marius for making the journey a complete joy, should anybody be thinking of buying an MG please head to Richmond Guildford .

25 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that your experience of buying your first MG was a joy. It's great to know that you felt fully informed without any sales pressure and that your car was delivered early. Thank you for recommending Richmond Guildford.

Oceniono na 5 z 5

Marius the salesman was very helpful

Marius the salesman was very helpful. There were some problems in the car being delivered due to bad communication from the transport firm. He did all he could to resolve the problem and keep us up to date.

25 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your positive feedback. We are happy to hear that the salesperson was helpful. We regret the communication issues with the transport firm and are glad the problem was resolved.

Oceniono na 5 z 5

Efficient and courteous service and a…

Efficient and courteous service and a very smooth transaction and process made possible by Marius

24 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your five-star rating! We're happy to hear that you experienced efficient, courteous service and a smooth transaction. Thank you for your feedback.

Oceniono na 5 z 5

MG Guildford S5 EV

It's early days but MG Guildford (Richmond group) and our new MG S5 EV car have been great so-far: We took delivery of our first battery-powered EV last week and Marius in the MG sales team has been excellent -- knowledgeable, patient and informative. We only visited MG on the off-chance whilst browsing the range of dealers on Slyfield industrial estate and were sufficiently impressed with the service & deals to accelerate plans to go from Toyota hybrid to EV by a few years, ordered an MG S5 EV and it arrived pretty-much as Marius predicted even with the disruption to international shipping etc. going-on at the moment. We've driven less than 50 miles but 100% happy so-far, good value for money etc.

22 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that your experience has been great so far! It's wonderful that our team provided knowledgeable and patient service, and that you are happy with your new EV. Thank you for sharing your positive feedback.

Oceniono na 5 z 5

Thanks James

Thanks James - great car buying experience!

24 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're glad you had a great car buying experience. Thank you for your positive feedback; it means a lot to us.

Oceniono na 5 z 5

Found brand new vehicle and colour we…

Found brand new vehicle and colour we were after, arranged everything smoothly and car arrived earlier than expected. Jams was extremely helpful throughout

24 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your fantastic review and five-star rating! We're so glad we could find the vehicle you wanted and that the process was smooth.

Oceniono na 5 z 5

Professional

Professional, friendly and helpful advice.

23 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your feedback and are so glad you found our advice professional, friendly, and helpful. Thank you!

Oceniono na 5 z 5

Excellent customer service.

Charlie was very helpful, knowledgable and not pushy which I so appreciated,
Customer experience slick, calm and excellent.
Very happy customer who ordered a car today.
Thank you. Charlie.

23 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that our service was helpful and that you appreciated the calm and excellent customer experience. We appreciate your positive feedback and thank you!

Oceniono na 5 z 5

James was a pleasure to deal with and…

James was a pleasure to deal with and went above and beyond to get me a great deal on my new car.

23 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're delighted you had a great experience. It's wonderful to hear that you were pleased with the service and the deal you received on your new car.

Oceniono na 5 z 5

Outstanding service from James

Outstanding service from James. Would highly recommend the dealership and James himself.

23 marca 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that you had such a positive experience. We appreciate your recommendation of our dealership.

Oceniono na 5 z 5

Highly recommended

We were assisted by Marius Mockus in our search for a new EV. Marius was incredibly helpful and well informed and I would be very happy to recommend him.

14 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that the assistance you received during your EV search was incredibly helpful and well-informed. We appreciate your recommendation!

Oceniono na 5 z 5

Just bought a vehicle from Richmond…

Just bought a vehicle from Richmond Motors what a great experience. Henry gave me everything I needed knowledgeable and most of all patient.
Thank also to Kelly for the hot chocolate it's really good. Great team there hope to dealwith them again in the future.

20 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

Thank you for your wonderful review, Robert. We're thrilled to hear you had such a positive experience at Richmond MG Guildford. It's great to know Henry provided you with excellent service and patience, and we're glad Kelly's hot chocolate made your visit even better! We look forward to assisting you again in the future. Best regards from the entire team at Richmond MG Guildford.

Oceniono na 5 z 5

We felt reassured by the honesty and…

We felt reassured by the honesty and transparency of the whole team, especially Marius. The whole sale was smooth, including the part exchange. Thank you Marius.

16 marca 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your positive feedback and are so glad to hear that you felt reassured by our team's honesty and transparency. It's great knowing the sale was smooth for you. Thank you!

Oceniono na 5 z 5

Marius made the whole experience stress free

Marius made the whole experience trouble and stress free. Would highly recommend.

16 marca 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

Thank you for your wonderful review and rating, David. We're delighted to hear that Marius provided you with a trouble-free and stress-free experience at Richmond MG Guildford. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best regards, Richmond MG Guildford.

Oceniono na 5 z 5

Highly recommended the service I…

Highly recommended the service I received at Richmond in particular from Henry Jackson.
Purchased a used vehicle and was very impressed with the vehicle preparation and cleanliness . Having purchased in excess of 35 vehicles for myself and family over the years I consider myself a good judge of service and this was one of the best.

16 marca 2026
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

Thank you for your glowing review and recommendation, George. We are delighted to hear about your positive experience at Richmond MG Guildford, and we’re thrilled that Henry Jackson provided such excellent service. Your kind words about the vehicle preparation and cleanliness mean a lot to us, especially coming from someone with so much experience in purchasing vehicles. We hope you enjoy driving your new car and look forward to welcoming you again in the future!

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