Richmond Motor Group - MG Guildford Recenzje 

394
•
Wynik TrustScore: 5 na 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.

Oceniono na 5 z 5

Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions th... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Dealer samochodów Hyundai
  4. Dealer Skody
  5. Komis samochodowy
  6. Naprawa samochodów
  7. Stacja kontroli samochodów

Napisane przez firmę

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Dane kontaktowe

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Zjednoczone Królestwo

  • 01483 668 303

4,8

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1711

Napisz recenzję
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Oceniono na 5 z 5

Very friendly and receptive sales team…

Very friendly and receptive sales team at MG Guildford, especially from Marios Mockos. Nice to be able to test drive a new car solo.

15 czerwca 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We're so glad you had a positive experience with our sales team and enjoyed your solo test drive! Thank you for your kind words.

Oceniono na 5 z 5

Henry was fantastic from start to…

Henry was fantastic from start to finish. He listened to what we wanted and it never felt like we were being pushed into something. Excellent service I would highly recommend Henry and MG Richmond Guildford.

5 czerwca 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We truly appreciate your wonderful feedback and five-star rating! We are so pleased to hear that our team provided such excellent service and a positive experience.

Oceniono na 5 z 5

Marius Mockus was excellent and we are…

Marius Mockus was excellent and we are loving our new car. Many thanks to Marius and the team.

27 maja 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We're so happy you're loving your new car! Thank you for your kind feedback and appreciation.

Oceniono na 5 z 5

Excellent customer service

We visited MG Guildford and had an excellent experience with Henry Jackson. They provided clear and helpful advice on the vehicle, answered our queries with patience, and took the time to demonstrate how the car operates, spending nearly an hour ensuring we were fully informed. Importantly, we did not feel under any pressure to make a purchase.
If you are seeking knowledgeable, professional guidance and would like all your questions answered for complete peace of mind, I would highly recommend Henry. Thank you.

30 maja 2026
Opinia niezależna
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Odpowiedź od Richmond Motor Group - MG Guildford

We are so pleased to hear you had such an excellent experience with us! It is wonderful to know that our team provided clear advice and patiently answered all your questions, ensuring you felt fully informed and comfortable. We truly appreciate your recommendation and kind words.

Oceniono na 3 z 5

never bother to take time to show you…

never bother to take time to show you how things work ie settings on screen.seats at desks are wornout.if you order parts for MOT oh we are not a motor factor so then your without a car for nearly a week.

24 maja 2026
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

Hi Mr Cooper,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Oceniono na 5 z 5

Kelly was fantastic and made the…

Kelly was fantastic and made the process very easy.

23 maja 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your five-star rating and kind words. We are glad we made the process easy for you.

Oceniono na 5 z 5

Thank you Kelly for your help with…

Thank you Kelly for your help with buying our new MG4.
We had a few minor problems but you sort everything out.

9 maja 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We're so glad we could assist with your new MG4 purchase and resolve any issues. Thank you for your kind words!

Oceniono na 5 z 5

Marius at Guildford was a star

Bought an MG EV from Marius at Guildford - great experience. Marius was very helpful and patient and took time to explain everything to us without being pushy at all.

12 maja 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We're so happy to hear you had a great experience with your new EV! We appreciate your kind words about our team's helpfulness and patience. Thank you for your positive feedback.

Oceniono na 5 z 5

MG Guildford & Marius

Just wanted to say the Marius Mockus at MG Richmond Motor Group in Guildford is the consummate professional.
He made the car buying process very relaxed and easy, (considerably better than a previous car brands I have dealt with)
Marius made me feel welcome and listened to my needs and concerns and answered every question to my satisfaction.
At no point did I feel I had to buy a car unless I wanted to.
A wonderful experience and I have nothing but praise for Marius and MG Guildford.
Thankfully the car I wanted was in stock and order to collection was within a week.
Thank you

17 maja 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We are so pleased to hear you had such a wonderful car buying experience with us! It is fantastic to know that our team made you feel welcome and listened to your needs, ensuring a relaxed and easy process. We truly appreciate your kind words and thank you for sharing your positive feedback.

Oceniono na 5 z 5

Exceptional Service

We've had an exceptional experience with MG Motors, especialy with our Sales person Marius. He has been really attentive, patient and has taken the time to explain everything to us in a lot of details as well as answering our questions and has made the process quite easy for us. I def recommend.

19 maja 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that our sales team member was attentive and patient, explaining everything in detail and answering your questions. It's great to know this made the process easy for you.

Oceniono na 5 z 5

good information throughout purchase

good information throughout purchase. nothing to much trouble

5 maja 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your wonderful review and five-star rating! We're delighted that we could provide good information and assistance.

Oceniono na 5 z 5

Marius,

Marius,
I wanted to thank you for your professional approach to my visit last week. I appreciate that you had overlapping appointments yet still managed to spend time with me. Thank you so much. You were the best salesperson in my search for a new vehicle, as you knew your job, and the vehicle in depth. Your approach to sales was refreshing as it was professional. I really appreciated that.
Marius, I have not chosen to purchase the MG ZS, but was grateful to have had the chance to test drive it.

Thank you so much for your time and effort.

6 maja 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate you taking the time to share your experience. We are happy to hear that our professional approach was refreshing. We're grateful for the opportunity to have assisted you and thank you for considering our vehicle.

Oceniono na 1 z 5

Travelled 140 miles to collect the…

Travelled 140 miles to collect the vehicle. It wasn’t cleaned at all let alone valeted, no customer service, no hospitality skills and made us wait 2 hours onsite. We won’t be coming back to this garage again.

27 kwietnia 2026
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

Hi Ali,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Oceniono na 5 z 5

Kelly was incredibly helpful and…

Kelly was incredibly helpful and nothing was an issue. Very helpful made me feel vet comfortable and explained everything was going work.

29 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your positive feedback! We're so glad to hear that our service was helpful and made you feel comfortable, and that everything was explained clearly.

Oceniono na 5 z 5

Brillaint service from Kelly Faith

Brillaint service from Kelly Faith. Would highly recommend has kept in touch with us from the beginning cannot fault the level of service. Thank you

24 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your positive feedback and are so glad you received brilliant service. We're pleased to hear that the communication met your expectations from start to finish.

Oceniono na 5 z 5

Great experience

Henry was very helpful .

24 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that our team member was helpful. We appreciate your positive feedback and your time.

Oceniono na 5 z 5

I bought the new MG HS PHEV at the MG…

I bought the new MG HS PHEV at the MG Richard, Guildford. Overall the service was very good, very good and fluent communication through phone and emails. Marius was very open and honest regarding the deal and it helped us to make our decision quite quickly. Great service and thus a happy customer here.

10 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your positive feedback and are so glad to hear about your great experience purchasing the MG HS PHEV. We're happy that the communication was fluent and that you found our team member open and honest, making your decision easier.

Oceniono na 5 z 5

Purchase of MG HS with Marius Mockus

We were looked after by Marius Mockus. He did a fantastic job throughout, keeping us updated about all elements of the transaction. He gave us a great experience.

15 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We're happy to hear that you had such a wonderful experience. It's great to know that our service, including being kept informed, made the transaction smooth for you. Thank you!

Oceniono na 5 z 5

Marius was fantastic with helping me…

Marius was fantastic with helping me buy my 2nd HS (he sold me the 1st one). He was very professional, informative and kept me up to date at all times. Thank you

15 kwietnia 2026
Opinia niezależna
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your fantastic review! We're so glad that you found Marius professional and informative when purchasing your vehicle and that they kept you updated.

Oceniono na 5 z 5

First Class Experience

Good comms, pleasant and professional staff. I love my car. A really positive experience! I could't fault them.

16 kwietnia 2026
Logo Richmond Motor Group - MG Guildford

Odpowiedź od Richmond Motor Group - MG Guildford

We appreciate your positive feedback! We're so glad you had a really positive experience with our pleasant and professional staff. We are happy you love your car!

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