Good selection of glasses sent to trial at home. Unfortunately royal mail damaged them on the first try but retrospecced were excellent in dealing with the refund and resending them in a more robust p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got another pair of glasses from retrospecced, and they came quick, with my prescription. Lovely glasses box and a couple of cleaning cloths. Guilt free designer glasses at an excellent price, and als... Zobacz więcej
Helpful and quick reply to my email re replacing a lens in my sunglasses. Kept me up to date on progress and the glasses were returned in a smart designer case. I could have purchased a new pair mor... Zobacz więcej
Reakcja na opinię
I bought a beautiful pair of second hand Ted Baker specs from Retrospecced 2-3 years ago and they're the most comfortable glasses I've ever had. Last month I sent them back again to get the lenses cha... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Retrospecced sells vintage and preloved designer glasses. Our optician can customise our frames with any lenses for you - making us the perfect choice for your next pair of prescription glasses, glasses with blue light filter lenses, sunglasses or even varifocals! We donate a portion from each sale to global vision charities.
Dane kontaktowe
Zjednoczone Królestwo
- enquiries@retrospecced.co.uk
- retrospecced.co.uk
4,7
Doskonała
180 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service, received my prescription glasses within a week. Half the price of my originals.
9 lutego 2024
Highly recommended
Would highly recommend this company. Emily was so pleasant and helpful it made the purchase of my glasses really easy! Thank you Emily.
14 lutego 2024
Super helpful team
Super helpful team. First time buying specs, I bought the wrong thickness of lens and got a call within 30 mins offering help and saving me money on my purchase. Can't recommend enough
26 stycznia 2024
Odpowiedź od Retrospecced
Thank you so much for sharing your experience Rob. I am glad we managed to make your first time glasses purchase successful. Sometimes it can be overwhelming when you see all the lens options, so we always monitor orders, to make sure you are choosing the best product for your script. Happy glasses wearing!!
Would definitely recommend!
Excellent communication throughout the process, and I'm very pleased with my two pairs of new glasses! Would definitely recommend.
22 stycznia 2024
Odpowiedź od Retrospecced
Super pleased to hear you are happy with both pairs of your glasses. Thanks for sharing your experience. Emily
I received the frames within two days…
I received the frames within two days in great condition for recycling and a big saving on new frames .
Thank you
17 stycznia 2024
Odpowiedź od Retrospecced
Thanks Kevin for sharing your experience. We try to get things dispatched as quick as possible, as we know how exciting it is to try on new glasses once ordered. Thanks again Emily
Love the look
Love the near look to the glasses l am looking for and Emily was fantastic really helpful
11 stycznia 2024
Odpowiedź od Retrospecced
Thanks for the shout out Delores, we really do focus on our customer service and feedback is invaluable to us :-) Emily
The frames I’d been searching for…
The frames I’d been searching for arrived in perfect condition, as promised. Great service!
29 grudnia 2023
Odpowiedź od Retrospecced
Glad we managed to find the frames you were searching for. Happy glasses wearing!! Emily
Why do I have to pay to return the…
Why do I have to pay to return the glasses frames back when I’ve ordered a few for trial? That’s the whole point of this website. And then I also have to pay for the insurance when returning? Makes no sense. I will not use this website again.
23 grudnia 2023
Odpowiedź od Retrospecced
Firstly, we are sorry to hear that non of the frames you ordered meet your requirements. We offer free delivery but not returns, as it is not sustainable for a small business. We recommend that you insure the parcel, as it is your responsibility until it reaches us, but that is ultimately up to you. As soon as we receive your return we will get the refund actioned. Many Thanks Emily, Retrospecced
Fantastic Service - will be using again soon
I have used Retrospecced before as there's a great selection of glasses, it's easy and convenient and best of all it's reducing waste.
The company is under new management and I was a little cautious when placing my order and emailing across with my prescription.
I cannot explain how shocked and happily surprised I was to receive my two pairs of prescription glasses the VERY NEXT DAY. Perfect lenses, amazing frames and absolutely astounding service. My hubby is going for his eye test later this week. We will definitely be ordering the new pairs of glasses from Retrospecced.
22 grudnia 2023
Odpowiedź od Retrospecced
Thank you so much for this wonderful feedback, we really appreciate it. Customer care is incredibly important to us, and we will continue to provide exceptional service. Best wishes, Emily, Retrospecced
Super fantastic service and top class
Super fantastic service and top class, excellent frames. Couldn’t recommend highly enough?
15 grudnia 2023
Thank you!
The process was smooth, with really excellent (prompt and useful) customer support.
4 grudnia 2023
Looking back in time
Excellent service and very good customer service will always buy my glasses frames from this company
23 listopada 2023
Totally brilliant experience, would recommend to anyone!
Such a brilliant experience! Loved the ease of getting frames to try on and then submitting my prescription. Such a lovely pair of glasses, the joy of knowing they're second hand, and at a great price. Totally recommend!
22 listopada 2023
Excellent experience
Excellent experience. Good communication, brilliant variety of frames and when purchasing varifocals was fully supported.
17 listopada 2023
Great selection, well made
Great selection, well made, delivered promptly and amazing communication..
Highly recommend..
10 listopada 2023
Amazing
Amazing! thank you so much! the frames are exactly what I was looking for 🤭⭐️
26 października 2023
Fabulous items and great customer…
Fabulous items and great customer service. Very pleased and will use again.
23 września 2023
Happy with delivery speed and quality…
Happy with delivery speed and quality of frames
14 sierpnia 2023
Doświadczenie Trustpilot
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