Easy to schedule an appt for pick-up. Easy to upload photos of item to be donated. The team called this morning to provide their ETA. Arrived w/i 10 minutes of that estimate - they were traveling fr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My moving team was exceptional! On time. Took less than an hour to move three full rooms of furniture. It was packed so carefully and perfectly. I cannot recommend this company and not!!
Brendan and Emanuel were super kind and worked safely and efficiently! They easily took the extra large items we had, and they were so enthusiastic explaining their company philosophy about how these... Zobacz więcej
Re Supply was simply a contractor for a junk hauler. It might be less expensive to simply contract a junk hauler on your own so you don’t pay a middleman. The original quote doubled at pick up and the... Zobacz więcej
Informacje dotyczące firmy
O ReSupply
Napisane przez firmę
ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.
To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.
What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.
Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.
Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.
Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.
How ReSupply works
Napisane przez firmę
- Schedule your donation pickup today
- Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
- We pick up from anywhere in your home
- Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
- Your donation supports a local nonprofit
- Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.
Every donation is documented
Tax receipt with every pickup
You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.
Dane kontaktowe
41 Winter St, 02111, Boston , Stany Zjednoczone
- 7654366283
- resupply.com
We pick up, so you can give back
4,6
Doskonała
22 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The two men were friendly and helpful
The two men were friendly and helpful, but it is a shame that we need to pay to be able to donate furniture and items. I am unsure if it’s worth donating anymore when even charity comes with a price. And the prices are not reasonable.
21 lipca 2026
The crew arrived in the time window and…
The crew arrived in the time window and picked up the TV and loaded it without damaging anything. Payment was easy although a bit expensive.
There was too many emails and texts which became confusing and redundant as to which ones were important or not. Thanks
21 lipca 2026
They were communicative
They were communicative, punctual and kind. They made sure I understood the process and reviewed everything with me carefully. Nice people too!
21 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
I waited all morning for a pick up
I waited all morning for a pick up. I finally had to call the company only to get an email informing me there were no drivers available in my area to pick up. Why the hell did they not call me or better yet just tell me they could not come. I wasted a whole morning. Very disappointed in this company .nobody should use them
25 lipca 2026
Opinia niezależna
Odpowiedź od ReSupply
Cathleen,
We sincerely regret the inconvenience and frustration caused by the lack of communication regarding your pickup. We understand how valuable your time is, and we are truly sorry that your morning was wasted. We are reviewing our procedures to ensure such situations are handled better in the future.
Unresponsive service after failed pickup
I scheduled a pickup to go to Goodwill, at no charge. A driver picked up five bags of nice clothing. He couldn't find the address of Goodwill,so he left the bags on the sidewalk in front of our house. I have been trying for two days to reschedule at no fee and I'm getting g the runaround. No one called me as repeatedly promised. Every time I contact someone I have to start over. Now I'm told they can't arrange a free pickup. This is their problem, and they should fix it.
22 lipca 2026
Opinia niezależna
Odpowiedź od ReSupply
L I,
We are truly sorry to hear about the issues you experienced with your pickup and the subsequent difficulties in rescheduling. It's concerning that the donation was not completed as intended and that you've been given the runaround. We've recently launched our courier pickups with a partnership with Uber and we are still working on improving our integrations to ensure drivers have all required info. We understand your frustration and are looking into this matter.
I thought the furniture was being…
I thought the furniture was being donated to a good cause. And did not learn that it was being sent to recycling until the move was in place. Some drawer was left behind when the china cabinet was taken apart. They did not have all the proper tools. The cost seemed high for the service.
22 lipca 2026
Odpowiedź od ReSupply
We sincerely apologize for the miscommunication regarding the donation of your furniture and the issues you experienced during the service. We understand your frustration about the item left behind and them not being prepared with proper tools. Your feedback about the cost and overall experience is valuable, and we are truly sorry for falling short of your expectations.
Booking process was very efficient and…
Booking process was very efficient and smooth, pick up was on time and again very efficient and the driver was very informative,
21 lipca 2026
The team who picked up were super…
The team who picked up were super friendly and professional. I would highly recommend. Thank you.
22 lipca 2026
The time given was for 8-12
The time given was for 8-12, so I got up early to be ready for move. Around 10 I received a message that the time had changed to 12-2.
The men arrived with mud on their shoes and we had to clean the stairs. They asked me for booties to cover their shoes; I gave them socks to wear over their shoes. Their manager should supply booties.
The movers themselves were very good and professional. My problem was with staff and booking process. I also had a quote for $150 but the price was changed to $200. I told the booking staff that it was a queen size sleeper sofa but then at time of pickup I was told that because it was a sleeper sofa there was a charge to clean mattress. This should have been mentioned at booking process.
22 lipca 2026
Odpowiedź od ReSupply
Barbara,
We appreciate you taking the time to share your experience. We sincerely regret the scheduling changes and the inconvenience this caused. We are also concerned to hear about the issue with the movers' not being prepared with booties and the unexpected charges. We are reviewing our booking procedures to ensure all details, especially regarding sleeper sofas and potential additional costs, are clearly communicated upfront. We value your feedback and are committed to improving our services.
This is the second review I’m giving!
This is the second review I’m giving!
Alister and Ned did a great job.
21 lipca 2026
Heavy furniture No Damage
I had some large heavy items o wanted to donate my resupply team did a great job getting these items out of the house, no damage. They did a great job.
22 lipca 2026
Would not recommend yo anyone
Would not recommend to anyone! Donating and pay almost $200.00 for 1 dresser with a mirror..and a $8.00 processing fee. No customers service phone number..beware! They don't deserve zero stars+
20 lipca 2026
Odpowiedź od ReSupply
Tiki,
We are truly sorry to hear about your disappointment with your recent donation and the associated fees. We understand your frustration regarding the customer service contact options. We are actively working to improve our processes and appreciate you bringing this to our attention.
Prompt friendly service
22 lipca 2026
The hauler is efficient and very handy!
22 lipca 2026
I am a senior with a cane.I had four…
I am a senior with a cane.I had four large construction bags with shoes, clothing.linens, and jackets and coats.The person that was sent to pickup my donations did not come to my fourth floor apt because she wasn't allowed So I had to make two trips to the entrance to deliver the bags.I don't want to ever have to do that again.So I will not use your company again,
22 lipca 2026
Odpowiedź od ReSupply
We are truly sorry to hear about the difficult experience you had with our pickup service. We understand how challenging it must have been to transport those heavy bags from your fourth-floor apartment, especially with a cane. We are reviewing our procedures to prevent similar situations.
The cost is too much to pick up…
The cost is too much to pick up donations. The price quoted was not the price paid. Went up by $150. He said it was to pay for recycling for the items that may not be donated but they are not sure if that would happen and for the delivery truck. Not sure why that would make the price go up. Pick up communication was good and they were quick removing the items.
22 lipca 2026
Odpowiedź od ReSupply
Hello Matt and Stacey Firstly, I want to say we appreciate your feedback! While we're happy the pickup was quick and communicative, we apologize for the unexpected price difference. Non donatable items incur upfront recycling center fees which are paid by our haulers upon delivery which may cause the price to increase on site, but that should always be made clear to you before the job begins so that these costs can be accepted or declined. We’re actively refining how we estimate these jobs to prevent this from happening again.
The communications leading up to the…
The communications leading up to the pick up was great. I was able to request information timely and advise the drivers of important details before arriving. I was disappointed that you would not take my furniture for donation and had to dump it but that is not your issue since the other companies are not accepting that type of furniture and are not willing to repair anything.
22 lipca 2026
THey broke a sectional and damaged a door frame
THey broke items. The didn't listen to instructions and almost took out my boxspring that I was keeping
22 lipca 2026
Odpowiedź od ReSupply
We are very sorry to hear about the damaged items and the miscommunication regarding your box spring. We are taking your feedback seriously and will use it to improve our services.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.