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ReSupply Recenzje 

22 414
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to schedule an appt for pick-up. Easy to upload photos of item to be donated. The team called this morning to provide their ETA. Arrived w/i 10 minutes of that estimate - they were traveling fr... Zobacz więcej

Oceniono na 5 z 5

My moving team was exceptional! On time. Took less than an hour to move three full rooms of furniture. It was packed so carefully and perfectly. I cannot recommend this company and not!!

Oceniono na 5 z 5

Brendan and Emanuel were super kind and worked safely and efficiently! They easily took the extra large items we had, and they were so enthusiastic explaining their company philosophy about how these... Zobacz więcej

Oceniono na 4 z 5

Re Supply was simply a contractor for a junk hauler. It might be less expensive to simply contract a junk hauler on your own so you don’t pay a middleman. The original quote doubled at pick up and the... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum przyjmowania datków
  2. Usługa kurierska

O ReSupply

Napisane przez firmę

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Napisane przez firmę

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Dane kontaktowe

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

22 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(22 414)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15 655

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Quite expensive

Picked up several pieces of office furniture. Was astounded at the cost of the service.

15 kwietnia 2026
Logo ReSupply

Odpowiedź od ReSupply

Steve, we are glad the office furniture was collected, but we recognize that the final cost made the service feel like poor value.

Pricing can vary with the items, access needs, onsite classifications, and any recycling requirements, but the expected total and any changes should be clear before work begins. We understand why an unexpectedly high charge outweighed the completed pickup.

Oceniono na 5 z 5

An Excellent Service

The people who took our donations were very professional. They went above and beyond. The process went smoothly from booking to pick-up. I highly recommend this service, especially to people with donations that are too large or heavy to move themselves.

21 lipca 2026
Oceniono na 3 z 5

Not as expected

The crew were not professional movers. They kept charging more claiming a queen bed was a king and a 3 drawer dresser was oversized. Huh! Terrible experience. I couldn’t reach ReSupply to try to save the situation but I’m on the west coast and they were already closed. Don’t use!

After multiple conversations with ReSupply, I’ve learned that I misunderstood. They use junk haulers with an appropriate business license. They have also adjusted my final bill due to errors in calculating the original charges. I’ve adjusted my review accordingly.

26 lipca 2026
Opinia niezależna
Logo ReSupply

Odpowiedź od ReSupply

Antoinette,
We are concerned to hear about your experience with the moving crew and the unexpected charges. We understand your frustration regarding the item discrepancies and the difficulty reaching us. We are reviewing this matter internally to prevent similar situations as well as see how much the overcharge was. We will process a refund for the amount overcharged. Thank you for taking the time to let us know that this occurred.

Oceniono na 5 z 5

Solved the problem of getting rid of unwanted furniture

The movers arrived on time, were neatly dressed, polite, and efficient. They were knowledgeable about which items were donatable, and which items (such as an old mattress) needed to go to the dump. We recently moved to a smaller apartment and had to downsize. It was a load off our minds to have them remove the furniture and other household items that we couldn't take with us and couldn't give away.

20 lipca 2026
Oceniono na 5 z 5

Truck arrived on time

Truck arrived on time, both gentlemen were courteous and efficient with the process which was quick and painless. All in all an excellent transaction. I'd simply suggest you adopt a military discount for both active duty and veteran military folks.

22 lipca 2026
Oceniono na 3 z 5

Actual cost significantly higher than quote

The moving men were very professional and took great care moving the chairs from my condo. What disappointed me was the actual cost greatly exceeded the original quote. There were many additional and significant fees that increased the quote from $162 to $224+ Things like elevator fee, fuel fee, large item fee, dump fee, etc. Honestly, I would not recommend this service unless money is not a concern.

22 lipca 2026
Logo ReSupply

Odpowiedź od ReSupply

Hi there! We completely understand your frustrations with the upcharge for the recycling hold. This fee applies in case the charity is unable to accept the items due to condition or space in their store at the time, and the acceptance criteria depends day-to-day and is at the discretion of the charity. While reviewing your pickup request, I confirmed they did indeed accept your two recliners for donation! But due to your concern, I will have your reimbursement expedited by our Finance team. Thanks for your feedback!

Oceniono na 5 z 5

Easy and simple

Easy and simple. They did all the communication and the guys who showed up right on time to disassemble and take away a big heavy bed frame for donation. Everything went as expected. It was not cheap, but it was totally worth my time and energy to not have to coordinate everything myself with the donation center and haul-away people.

21 lipca 2026
Oceniono na 1 z 5

You charged me out the ass for…

You charged me out the ass for “donating” 400$ for a Couch and a Table. What a scam no wonder nobody donates to “Charity” your making more poor people

22 lipca 2026
Logo ReSupply

Odpowiedź od ReSupply

We are sorry to hear about your dissatisfaction with the donation process and the associated costs. We understand your frustration and appreciate you bringing this to our attention. Our system shows that you also had a mattress, frame, and ottoman as well as the couch and table. If these items were not picked up, please let us know and we'd love to make things right. We are always working to improve our services and your feedback is valuable.

Oceniono na 1 z 5

Do not do business with this company

Do not do business with this company! They don’t communicate with drivers and it’s impossible to talk to anyone after time scheduled and nobody showed up. Then they try to resend someone but it was too late. I needed help yesterday! Terrible communication and I better get my refund never pay anything to be put on the schedule!!!

25 lipca 2026
Opinia niezależna
Logo ReSupply

Odpowiedź od ReSupply

We sincerely apologize for the complete lack of communication and for the scheduled service not being completed as expected. It's truly unacceptable that no one showed up and that you were unable to reach anyone for assistance when you needed it most. We understand your frustration and regret that we failed to provide the timely help you required.

Oceniono na 1 z 5

A day late, and overcharged. Still waiting for resolution.

Paid for priority pickup. Driver did not show up on day/time they were scheduled to. When they showed up the next day, I was overcharged. Tried reaching out multiple times to resolve dispute (with photos, receipts, language from their website etc.), but and ended up having to report with credit card company because of their inability to reconcile.

14 lipca 2026
Logo ReSupply

Odpowiedź od ReSupply

I am so sorry to hear about the difficulties you experienced with your priority pickup, the overcharge, and the subsequent challenges in resolving the dispute. It's truly regrettable that you had to involve your credit card company and that our support team did not handle the situation appropriately. We are committed to improving our service and communication.

Oceniono na 2 z 5

A little precarious…

The two gentlemen were very nice and communicated well regarding their arrival time. However, I had a large China closet to donate which one of the men started to drag across the hardwood floor. I asked him not to do that, as it would scratch the floor, and asked if he had furniture gliders. He didn’t seem to know what they were. I gave them furniture, gliders, and luckily, I had a moving company at the house at the same time to give me an estimate for my move. The gentleman from the moving company graciously assisted the two resupply men to get the China closet out of the house and into the truck. If he had not been here to help, I don’t think it would’ve gone as well.

20 lipca 2026
Logo ReSupply

Odpowiedź od ReSupply

Mary,
We appreciate you taking the time to share your experience with us. We're glad to hear our team communicated well regarding their arrival. However, we are concerned to learn about the issue with your hardwood floor and the lack of familiarity with furniture gliders. We are also grateful to the moving company for their assistance. We are reviewing our training procedures to ensure our team is better equipped and more mindful of protecting customers' property during item removal. Your feedback is invaluable as we continuously work to improve our service.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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