Just received my Graceful Turtle & Manta Ray Resin Lamp | Serene Coastal Handmade Art Piece. It is stunning to gaze upon and keeps our Pacific (Hawaii) vacation memories fresh. Was delivered secur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Website item viewing and ordering on line was easy. I hope once I receive the items they are as shown/advertised (understanding slight variances). Looking forward to receiving it, but understand shipp... Zobacz więcej
Reakcja na opinię
I saw your ad on line and thought of my Ex Son in Law who may be experiencing his last Christmas due to cancer. I put off ordering, but finally went back in to your site. He has loved Scuba Divi... Zobacz więcej
Reakcja na opinię
I ordered a product and waited well over a month and never received it as it got stuck in shipping however, the company never took any responsibility for this and all I heard back was they could n... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Reslol is a re-creator of time, a poet of materials. With artisan focus, we bridge resin and wood, making fractured grains flow anew. Through innovative craftsmanship, we reinvent tradition, transforming discarded elements into artistic life. Here, every pour, every polish is an exploration of eternity; each piece a quiet response to this disposable era.
Dane kontaktowe
Stany Zjednoczone
- 1-888-992-0125
- service@reslol.com
- reslol.com
4,2
Dobra
34 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Scam - Pictures not like product
Please don't fall for this. The quality of the products are nothing like the pictures, they stole the pictures from another artist and then what you receive is not even finished. I'm trying to get a full refund from them because it is a shame what I have received and they try to defend it is just a slight different when they didn't even paint what I ordered.
The original artist is resinart.ypc.
You can see examples of the bad quality by searching on Google "Resin lamp scam - Reslol reddit"
12 stycznia 2026
Opinia niezależna
Odpowiedź od Reslol
We sincerely apologize for the unpleasant shopping experience. I must clarify that all our products are original creations and do not involve copying other artists' work. Furthermore, each item is meticulously crafted by hand by artisans who invest significant time and effort. Due to the nature of pure handcrafting, slight variations may occur, which is precisely what makes each piece unique. We have also detailed this information in our product descriptions to customers, and there is no deception involved. Thank you for supporting our artisans. Should you have any further questions regarding your order, please contact our customer service team via email at service@reslol.com. They will promptly provide you with a satisfactory resolution. Wishing you all the best.
GO ELSEWHERE
Ordered two Virgin Mary lamps as gifts, they both are defective. The light feature simply cycles through every color. Dealing with customer service has been a nightmare. They replied a day or two after I sent an email. But their response was to simply ask for more info (I was clear in my initial request). Then I didn't hear a peep until I placed a claim through Paypal. They said they would send new remotes, but only after I removed the claim. I declined and asked how to make a return. They refer you to the website,but the return button doesn't work. It goes on and on, in what I believe is an attempt to prolong past the return window. Oh and be warned, everything on their site must be considered custom bc they are telling me there is a 35% restocking fee on each item. If you must have something like this FIND ANOTHER COMPANY, THIS COMPANY IS TERRIBLE!!!!
Update:
The response below sounds great but just know, they are quick to respond to public facing critism. They do not reply to you in the same fashion. The item does not work as it should and they seem reluctant to stand by it. The self help return button does take you to your order, but does nothing from that point.
One final thought about the "integrity" of this company. I posted this review on their IG page, but cant seem to find it. 🤔
DO NOT USE THIS COMPANY!
23 grudnia 2025
Opinia niezależna
Odpowiedź od Reslol
We sincerely apologize for the unpleasant shopping experience you encountered. I have contacted our customer service department to verify the details you mentioned. Please allow me to clarify: our representatives requested additional information to expedite the resolution process. The more comprehensive the details you provide, the faster our team can address your concerns. They have already forwarded the irregularities in your order to the artisan who crafted this lamp for verification. They will contact you immediately upon confirmation and provide a solution. We appreciate your understanding that this verification process requires some time. Additionally, I have thoroughly reviewed our return process. The return button is fully functional and operates normally. There are no obstacles to returns as you described, and it is absolutely impossible for us to intentionally delay beyond the return period. We operate with integrity, committed to providing customers with high-quality products and exceptional service. Please feel free to contact our customer service team again to investigate the root cause of the issue. They will resolve it for you as soon as possible. Once again, we sincerely apologize and wish you all the best!
Was happy to find this night light that…
Was happy to find this night light that is in theme with granddaughters room❣️
9 stycznia 2026
Opinia niezależna
Odpowiedź od Reslol
Thank you so much for supporting Reslol. We're thrilled to hear you found the perfect night light for your granddaughter's room here. We offer a wide variety of night lights in different styles, and we hope Reslol will be your go-to choice whenever you need another night light in the future. Wishing you all the best!
Very easy to order & beautiful…
Very easy to order & beautiful products. Will buy from this company again in the future.
4 stycznia 2026
Opinia niezależna
Odpowiedź od Reslol
Thank you so much for your support of Reslol. We're thrilled that you love our products. We'll keep designing more beautiful, creative, and story-filled items to reward our loyal customers. We hope you'll continue to find everything you love on our website. Wishing you all the best!
Easy to use website
Easy to use website with several payment choices.
4 stycznia 2026
Opinia niezależna
Odpowiedź od Reslol
Thank you very much for your support of Reslol. We are confident you will find products you love on our website and enjoy a satisfying shopping experience. Wishing you all the best!
Easy process
31 grudnia 2025
Opinia niezależna
Odpowiedź od Reslol
Thank you very much for your support of Reslol. We're delighted to hear your feedback on our shopping process. We will continue to optimize it so that every customer can enjoy a great shopping experience at Reslol. Wishing you all the best.
I saw your ad on line and thought of my…Ex Son in Law.
I saw your ad on line and thought of my Ex Son in Law who may be experiencing his last Christmas due to cancer. I put off ordering, but finally went back in to your site.
He has loved Scuba Diving for a number of years, has done it many places. Due to Covid he was delayed in being able to train others but was finally able to do it the last two years.
I hope that I can get this soon.
Thank you!
16 grudnia 2025
Opinia niezależna
Odpowiedź od Reslol
Thank you for ultimately choosing Reslol. We sincerely appreciate your trust in entrusting us with such an important gesture. Please accept our heartfelt condolences regarding your former son-in-law's illness.
We deeply understand your feelings. Preparing a gift for a diver who loved the ocean and shared his passion with others holds extraordinary meaning. To ensure this gift accurately conveys your sentiments and arrives promptly, please feel free to contact our customer service representatives with any questions. They will assist you in resolving any issues you encounter. We are deeply honored to help you pay tribute to his devotion and dedication to the sea.
My granddaughter will love these
My granddaughter will love these. She is native American and proud of it.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Reslol
We're delighted to hear you've chosen our product as a gift for your granddaughter. We're confident she'll absolutely love it. Each piece is one-of-a-kind, crafted from carefully selected materials with guaranteed quality. Handmade with care, it makes an excellent choice whether for daily use or simply as a beautiful display piece.
Works well very good
15 grudnia 2025
Opinia niezależna
Odpowiedź od Reslol
We are delighted to receive your recognition, and we will continue to do so by designing excellent products and providing outstanding customer service to repay your trust in us.
Easy to order
14 grudnia 2025
Opinia niezależna
Odpowiedź od Reslol
Thank you very much for your positive feedback on our website. We wish you a pleasant shopping experience at Reslol.
Website item viewing and ordering
Website item viewing and ordering on line was easy. I hope once I receive the items they are as shown/advertised (understanding slight variances). Looking forward to receiving it, but understand shipping from Honk Kong.
13 grudnia 2025
Opinia niezależna
Odpowiedź od Reslol
Thank you so much for your support of our website. We are truly delighted to receive such high praise from you. We also appreciate your understanding regarding the slight variations that may occur in our handcrafted products. We will carefully inspect the quality of each item before shipping to ensure everything is in perfect order before sending it to you. I look forward to receiving your order just as much as you do.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.