I renewed my care plan - the staff were really helpful in spite of my initial hiccup not realising which appliance was being covered!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using Repair and Assure for a numbetr of years now for numerous houshold appliances. The most important part of this service is the fact that they always remingd you when your repayment... Zobacz więcej
The staff were friendly and obliging and the engineer who came to look at the washing machine was helpful and knowledgeable. We ended up having to have a new washing machine which arrived promptly and... Zobacz więcej
Reakcja na opinię
Very impressive, I called Repair Assure on the Monday morning to say my washing machine was not working. I had a phone call the same day from a company near by to say they could call out that afte... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Naprawa urządzeń AGD
- również w kategorii:
- Naprawy
- Sklep z przyborami kuchennymi
Napisane przez firmę
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Dane kontaktowe
Chandos House, 26 North Street, BN1 1EB, Brighton, Zjednoczone Królestwo
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,7
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 73% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast repair
I just need to say thank you so much for the repair of my washing machine.
The gentleman was very polite. Explained what he was going to do and fixed the job in no time.
Left my kitchen clean and tidy before he left.
He is just one of your wonderful Company?.
Thank you.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Jane Barrett,
Thank you for your 5-star review!
We're delighted to hear you were happy with the repair of your washing machine. It’s great to know the engineer was polite, kept you informed throughout, and completed the job efficiently while leaving everything clean and tidy.
Best Regards,
Customer Support
Repair & Assure Limited
Odpowiedź od Repair & Assure
Dear Simon Gardner,
Thank you for your 5-star review!
We're delighted to hear everything was sorted with a hassle-free and polite service. We really appreciate you taking the time to share your experience!
Best Regards,
Customer Support
Repair & Assure Limited
The grill element was falling down so…
The grill element was falling down so it was put back up by the engineer. As soon as we used the grill down it fell again. We were told if it did it again we had to put it back ourselves
23 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Susan Lawson,
We’re sorry to hear about your experience. It’s disappointing to learn that the issue with the grill element wasn’t fully resolved and that it fell again after the visit. This isn’t the level of service we aim to provide.
Please contact us on Freephone 0800 088 2943 or email support@repairandassure.com so we can look into this further and arrange a resolution for you.
Kind Regards
Customer Support
Repair & Assure Limited
Best service ever
Best service ever, quick, clean, polite and efficient. No worries at all. Thank you.
25 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Mrs Vida Pengelly,
Thank you for your 5-star review!
We're thrilled to hear you had such a great experience and found the service quick, clean, polite, and efficient. It’s wonderful to know everything went smoothly with no worries at all.
Best Regards,
Customer Support
Repair & Assure Limited
Helpful over the phone to set up the…
Helpful over the phone to set up the insurance for our, washing machine, we'll see once things go wrong , hopefully not
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Michael Moore,
Thank you for your review!
We're glad to hear you found the team helpful when setting up your washing machine insurance. We completely understand your point—hopefully you won’t need to use it, but if you ever do, we’ll be here to support you every step of the way.
Best Regards,
Customer Support
Repair & Assure Limited
Very prompt and helpful but most of all…
Very prompt and helpful but most of all genuine
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Lorraine Tucker,
Thank you for your 5-star review!
We're delighted to hear you found the service prompt and helpful, and especially that it felt genuine—that means a lot to us. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Darren was very friendly and…
Darren was very friendly and knowledgeable. Overall a great experience
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Timothy Baldwin,
Thank you for your 5-star review!
We're so pleased to hear that Darren made such a positive impression. His friendly and knowledgeable approach is something we truly value, and it's great to know it contributed to your overall experience.
Best Regards,
Customer Support
Repair & Assure Limited
Great experience nothing was too much…
Great experience nothing was too much trouble great customer service 👍
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Janice Poole,
Thank you for your 5-star review!
We’re delighted to hear you had a great experience and that nothing was too much trouble. It’s wonderful to know you received great customer service we really appreciate you sharing this.
Best Regards,
Customer Support
Repair & Assure Limited
Very helpful and knowledgeable person…
Very helpful and knowledgeable person on phone
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Jenny Howland,
Thank you for your 5-star review!
We’re pleased to hear you spoke with someone helpful and knowledgeable. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Odpowiedź od Repair & Assure
Dear Bryan Cheshire,
Thank you for your review!
We’re pleased to hear you found the service reasonable and genuine. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service and great knowing my…
Excellent service and great knowing my appliance is covered .
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Mrs Linda Wells,
Thank you for your 5-star review!
We’re delighted to hear you received excellent service and that you have peace of mind knowing your appliance is covered. We really appreciate you sharing your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service
Excellent service. Helpful and efficient service. Very quick service and solution solved to my advantage
31 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Cath Macdonald,
Thank you for your 5-star review!
We’re delighted to hear you received excellent, helpful, and efficient service, and that everything was resolved quickly to your advantage. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Efficient and friendly service.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Kevin,
Thank you for your 5-star review!
We’re pleased to hear you found the service efficient and friendly. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Reception staff 🌟🌟
The customer service was excellent
they talked me through everything I needed to do to get my new Fridge freezer.🌟
31 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Elsie Magee,
Thank you for your 5-star review!
We're so pleased to hear that our customer service team was able to guide you through everything you needed to do to get your new fridge freezer. Providing clear and helpful support is something we really value, so it’s wonderful to know you had a positive experience.
If you need anything else, we’re always here to help!
Best Regards,
Customer Support
Repair & Assure Limited
The contact service of this company are…
The contact service of this company are polite, helpful, friendly on the phone, excellent service. I've never had to use them for repair or replacement but I'm assuming they have a great team of reliable repairs team or true to their word about replacing an item.
30 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Anthony Fossey,
Thank you for your 5-star review!
We're delighted to hear that you've had such a positive experience with our customer service team and found them polite, helpful, and friendly. It’s great to know that this has given you confidence in the rest of our service as well. Should you ever need assistance with a repair or replacement, we’ll be here to help and aim to meet those same high expectations.
Best Regards,
Customer Support
Repair & Assure Limited
The very polite and helpful staff…
The very polite and helpful staff member who helped me to get the next paperwork sorted and has taken the payment for the next year. Thank you very much.
30 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear BR,
Thank you for your 5-star review!
We're really pleased to hear that our team member was polite and helpful in assisting you with your paperwork and renewal. Your feedback means a lot to us, and we’ll be sure to pass it along.
If you need anything else in the future, please don’t hesitate to get in touch!
Best Regards,
Customer Support
Repair & Assure Limited
Repair and Assure have always been…
Repair and Assure have always been helpful and so far I have always had good service if needed.
26 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Ann Stevens,
Thank you for your review!
We’re delighted to hear that we have consistently been helpful and that you’ve always received good service when needed. We really appreciate you sharing your experience and your continued trust.
Best Regards,
Customer Support
Repair & Assure Limited
Jamie was really good
Jamie was really good, friendly and very patient. He also spoke really clearly and gave me the time I needed to get the information he needed.
26 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Ann Stevens,
Thank you for your 5-star review!
We’re delighted to hear Jamie was friendly, patient, and clear, and that he gave you the time you needed. We’ll be sure to pass on your kind words, it’s always great to hear when our team make a positive difference.
Best Regards,
Customer Support
Repair & Assure Limited
Company was very friendly and explained…
Company was very friendly and explained how my current provider had increased charges year on year without any explanation.
Changing will save me a considerable amount over a 12 month period.
2 lutego 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Customer,
Thank you for your 5-star review!
We’re pleased to hear our team were friendly and took the time to clearly explain everything to you. It’s great to know that switching will help you save a considerable amount over the year that’s always a positive outcome.
Best Regards,
Customer Support
Repair & Assure Limited
Having been with repaire and assure for a good few years now I still think the customer service is great professional and excellent service
Having been with repaire and assure for a
24 marca 2026
Opinia niezależna
Odpowiedź od Repair & Assure
Dear Alex,
Thank you for your 5-star review!
We’re delighted to hear you continue to find our customer service professional and excellent. It really means a lot to us that you’ve stayed with us and still feel this way we truly appreciate your support.
Best Regards,
Customer Support
Repair & Assure Limited
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.