Great communications for issue we had with our slide out bin. Covered under a warranty claim, the company sent out the replacement frame as soon as it was in stock. No hassles or chasing up. Thanks fo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Teriffic service and quality item. Had organised an in store pick up of the sink but had it personally delivered by a staff member that lived close to my home! Highly recommended
Rubbish bins ordered were fit for purpose: Domestique PLUS 34L Twin Slide Out Concealed Waste Bin with Soft Close - 300mm Cabinet. Bins were received complete and in about three days. I took my ti... Zobacz więcej
Reakcja na opinię
We ordered a granite sink but unfortunately it arrived with some damage (transit from Vic to Qld). A few photo's and an email were sent to the store and less than 2 hours later a replacement had been... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Bathroom, Kitchen, Storage, Lighting, Garden & Irrigation, Home Theatre, and Flooring
Dane kontaktowe
49-51 Mills Road, 3195, Braeside, Australia
- (03) 9544 3003 or 1800 RENOSTORE
- service@renovatorstore.com.au
- renovatorstore.com.au
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Extremely quick service.
6 października 2025
Product was as advertised
Product was as advertised. Very good quality and sound instructions
22 września 2025
Odpowiedź od Renovator Store
We really appreciate your great feedback! It’s wonderful to know the product quality and instructions lived up to your expectations. Thank you for choosing us! :)
Odpowiedź od Renovator Store
Thanks so much for your 5-star feedback! We're glad you found the product well designed and easy to put together.
Repaired pantry with right part
Located a replacement part for my kitchen pull out pantry at a good price. Shipped quick and installed with minimal drama.
16 września 2025
Odpowiedź od Renovator Store
Thank you for your 5-star review! We’re glad you found the replacement part at a good price and that installation went smoothly.
I had purchased 2 products and only one…
I had purchased 2 products and only one came. I have being waiting for weeks to be delivered, no email response, no call back after several times calling and emailed. Very disappointing with the lack of communication and responsibility!!
30 września 2025
Odpowiedź od Renovator Store
We’re truly sorry to hear about your experience and the delay with your order. This is not the level of service we aim to provide. Please reach out to us at service@renovatorstore.com.au with your order details so we can prioritise resolving this for you right away.
Very poor after sale service
Purchased this underbench waste system a couple of years ago and contacted them via email as i needed two new replacement bins.
I was advised new bins where not available for separate purchase and I would have to buy the entire system again just to get the replacement bins.
26 września 2025
Odpowiedź od Renovator Store
We truly appreciate your feedback and apologise for the inconvenience. At the moment, replacement bins for this model aren’t available separately due to how the manufacturer supplies the product. We understand this isn’t ideal and will share your feedback with our supplier to explore options for future availability.
Odpowiedź od Renovator Store
Thanks so much for your feedback! We’re thrilled you loved the product and that it arrived quickly.
cheap and quick postage
16 września 2025
Odpowiedź od Renovator Store
Thank you so much for your review! We’re glad you appreciated our fast and affordable shipping. We hope to serve you again soon!
Odpowiedź od Renovator Store
Thank you for your kind review! We’re glad the product met your expectations and that it arrived quickly.
Odpowiedź od Renovator Store
Great to hear! We’re happy your mixer tap is working perfectly and that you’re pleased with it.
Prompt delivery of an excellent product…
Prompt delivery of an excellent product - many thanks.
4 września 2025
Odpowiedź od Renovator Store
Thank you for your wonderful review! We’re thrilled to hear you’re happy with the product and that delivery was prompt.
Great Service
Our order was sent very quickly. There was a minor issue but customer service was great.😊
3 września 2025
Odpowiedź od Renovator Store
Thanks so much for sharing your experience! We’re happy to hear you received prompt service and that our customer support was helpful.
Great service, great product
Very helpful before purchase with quick replies to a couple of questions I had. The Elite pullout pantry was very simple to fit with clear easy to understand instructions.
22 sierpnia 2025
Odpowiedź od Renovator Store
We really appreciate your feedback! It’s great to hear our team could help before your purchase and that the Elite pullout pantry was simple to fit.
Odpowiedź od Renovator Store
Thanks so much for sharing your experience. We’re delighted the product was simple to use and install.
Odpowiedź od Renovator Store
Wonderful to know your order arrived so quickly! We really appreciate your feedback.
Under bench drawer
Great product that provides extra under bench storage. Prompt dispatch and delivery.
27 sierpnia 2025
Odpowiedź od Renovator Store
Thanks so much for your 5-star review! We’re delighted the product has added useful storage space for you and that dispatch and delivery met your expectations.
Great efficiency and very pleased with…
Great efficiency and very pleased with the product!
19 sierpnia 2025
Odpowiedź od Renovator Store
Thank you so much for your 5-star review! We're delighted to hear you’re pleased with the product and our service efficiency. We look forward to serving you again!
First time using this company, great communication, pricing and delivery.
First time using
23 sierpnia 2025
Odpowiedź od Renovator Store
Thank you for sharing your experience! We’re delighted to hear that you were happy with our communication, pricing, and delivery on your first order. We look forward to serving you again in the future. :)
Customer service was very helpful
Customer service was very helpful. Item was as described. Fitted our cupboard perfectly.
24 sierpnia 2025
Odpowiedź od Renovator Store
Thank you for your kind words! We’re so pleased to hear that our customer service team was helpful and that the item was exactly as described and fit your cupboard perfectly. We appreciate your support and look forward to assisting you again. :)
Quality product and quick service
Quality product and quick service! The stainless steel in cupboard dish drainer was super easy to install. Very happy with it!
22 sierpnia 2025
Odpowiedź od Renovator Store
Thank you for your wonderful feedback! We’re delighted to hear that you found the stainless steel in-cupboard dish drainer easy to install and that you’re happy with the quality and service. We look forward to helping you again soon.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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