Kyle’s level of professionalism & interpersonal skills are exceptional. Kyle confirmed what type of replacement filter to buy and how to fit it. When an error occurred two months later . Kyle respond... Zobacz więcej
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I chose Renewell Water after researching the Irish market thoroughly. It was the BEST choice I could have made based on the before and after Sales by Dillon and Keith at the seamless installation. Thi... Zobacz więcej
Rarely do I have such a straight forward, pleasant experience dealing with companies when I’m getting work done. From start to finish the process was seamless. Will provided all the information requir... Zobacz więcej
Reakcja na opinię
I bought an under sink filtration system. From dealing with Will in sales to getting it professionally fitted by Dom within 2 days was an absolutely great service. I would highly recommend these guys... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Renewell Water are specialists in our own exclusive brand of reverse osmosis systems, Hydrogen water systems, water softener systems and fluoride removal water systems. We have many different options for all types of poor-quality water. We believe in giving a great product for a great price with exceptional service.
Dane kontaktowe
Slieve Road, Knockagh, A91 ENP6, Dundalk, Irlandia
- +353 42 942 0517
- info@renewellwater.com
- renewellwater.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant local business
Brilliant local business! Friendly, professional and reliable service from start to finish. Really happy with our water filter — the difference in the taste of the water is amazing. Great service and I’d happily recommend them to anyone
Kyles exceptional customer service
Kyle’s level of professionalism & interpersonal skills are exceptional. Kyle confirmed what type of replacement filter to buy and how to fit it. When an error occurred two months later . Kyle responded to my message within 1 hour .He talked me through step by step how to fix it.
I chose Renewell Water after thorough research based on their Excellent reviews
I chose Renewell Water after researching the Irish market thoroughly. It was the BEST choice I could have made based on the before and after Sales by Dillon and Keith at the seamless installation. This company has got it right when it comes to product (Reverse Osmoses water cleaning system), Customer Service and just generally easy and pleasant to deal with. I am delighted with my fresh water, saving hundreds on plastic water bottles! Thank You for a great customer experience 🙌🌻
Highly recommended. Kyle is great man
Kyle is great and very professional! Will wait for the blue maxy and heard it is working perfectly!
BE WARNED - DISHONEST COMPANY
BE WARNED - DISHONEST COMPANY
TL;DR:
1. The filtration system works on a pre-set timer which shuts everything off, regardless of your usage, to force you to buy a new filter or service.
2. Once you have paid they won't be so nice or care.
I bought my water filter system in July of 2025. It was a single tap, under the sink system costing me close to a thousand Euros. The customer service, support and installation was 5 Star service, but the moment the filter was installed all of that went downhill.
I was told my filter would last me at least 12 months of normal usage for a small family. I live alone, work full time and travel a lot for work, in my first year with this filtration system I spent a total of 3 months outside of the country. So essentially the filter only had 9 months of usage. For this reason I was expecting the filter to easily last me 1.5 years.
At almost exactly the 12 month mark, July 2026, the filter just shut off and stopped working. I called Renewell for support and the customer service agent showed a clear lack of concern and honestly what felt like disdain. He was rude and unhelpful and just kept telling me to pay for a new filter or service.
From my experience two things are clear:
1. The filtration system works on a pre-set timer which shuts everything off, regardless of your usage, to force you to buy a new filter or service.
2. Once you have paid they won't be so nice or care.
Disappointing experience with installation and after-sales support
I recently had a water softener installed by Renewell Water. Unfortunately, I was disappointed with both the installation and the way my concerns were handled afterwards.
The external garden tap was already installed before the water softener installation. After Renewell installed the softener, I discovered that the garden tap had been connected to the softened water supply. I contacted them immediately after noticing the issue and explained my concern that an external garden tap should be kept on the unsoftened supply.
I sent several emails asking for the installation to be reviewed and for clarification on why the garden tap had been connected this way. Unfortunately, I received very limited response to the points I raised, despite following up several times.
Renewell then arranged for a technician to return and correct the pipework, but I was asked to pay an additional €70 for the correction. As I believe this was an issue that should have been identified during the original installation, I disputed the charge. However, to avoid further delay, I ultimately paid the €70 and had the pipework corrected.
The technician has now completed the work, so the immediate installation issue has been resolved. However, I am still requesting reimbursement of the €70 because I do not believe I should have been charged to correct an issue arising from the original installation.
My main disappointment is not just the €70 charge, but the lack of clear communication and response to the concerns I raised. I expected better after-sales support and a more straightforward resolution from a professional installation company.
I have kept the invoices, photographs and email correspondence relating to the installation and the €70 charge.
I hope Renewell Water will review this matter properly and reconsider the charge.
The product is worthless
Pre sales was top notch but the actual product is not worth it. We spent north of 1500 for water filter and softener pack. However, only the filter does what it is meant to do. We continue to face hard water issue in our house and our appliances are being affected. Technicians have tried their luck, and increased my salt consumption, but no luck.
I have been assured multiple times over phone and have been told it will be solved soon! But the resolution never arrives. Hope this feedback makes everyone aware.
Note: I shall update this feedback once there my issue is resolved.
What a great experience
What a great experience. Ordered online, same day got a call to schedule to installation, technician came within 2 working days, installs the RO filter and did the work very cleanly and professionaly. would recommend to anyone.

Odpowiedź od Renewell Water
Great system and Great service
Great system and Great service. Engineer arrived promptly and had it fitted in in time. Water quality is great!

Odpowiedź od Renewell Water
Excellent product and service is quite…
Excellent product and service is quite amazing.
Fantastic service from start to finish
Fantastic service from start to finish. From the initial phone call to the final setup, the whole process was seamless and efficient. We had a difficult install, but the crew was open, honest, and handled the challenges with total professionalism.

Odpowiedź od Renewell Water
I bought an under sink filtration system.
I bought an under sink filtration system. From dealing with Will in sales to getting it professionally fitted by Dom within 2 days was an absolutely great service. I would highly recommend these guys. Great job very clean and helpful. Steve . Co.Wexford.

Odpowiedź od Renewell Water
They run a very good service
They run a very good service. The person who came to set it up talked to me and explained it well.
The other one kept calling me and asking me about it.
The company kept calling me and explaining how it was good. I am very impressed with that.
Excellent from start to finish
Excellent from start to finish. Very pleasant staff, work carried out in an efficient and tidy manner. Would highly recommend Renewell Water.
Replacing filter
Received replacement filter very quickly and it was very easy to install. Very easy to follow instruction video.
I waited a few weeks before doing a…
I waited a few weeks before doing a review as I wanted to see how different the water taste was and if it continued to be great.
4 weeks in and the difference is very noticeable. We can finally drink water from the tap and not needing to buy bottles anymore. Back to loving cups of tea again! Service very friendly and efficient, we ordered in a Tuesday and it was installed on Thursday.
Best investment ever.
Reverse Osmosis Water Filter
Very happy with the Reverse Osmosis system. Called Will on Tuesday, installed by Kevin the next day. (Obviously that’s not a standard turnaround time but it just was convenient for both parties.)
The technician Kevin who installed the system was very pleasant. I was very happy that he was able to connect the system to my existing tap because it had a built in water filter tap. Not always possible but he could do it with my tap so it was greatly appreciated. Installed in less than an hour.
Very happy with the service and would recommend.
Good service
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