I purchased an amp speaker with an option for closed- or open-back. I like the sound of the open back better, but I didn't like the gaping hole. Your website made it easy to order a metal mesh grill... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
RH worked with me to come up with grills for some old speakers we rebuilt and were re-purposing at our church campus (the old grills had been thrown away years ago for the previous installation). Gene... Zobacz więcej
Reakcja na opinię
Gene was a tremendous help in suggesting hardware for a large customer drum road case. His expertise resulted in a perfect design. The first gig proved its durability and value. We eliminated 7 case... Zobacz więcej
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My order was complete except for the latches that FedEx lost. Three of the five boxes containing my order were severly damaged and items were falling out of one box. The only reason more items were no... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Reliable Hardware Company is a leading U.S. supplier of road case, flight case, and audio-visual hardware. Founded in 1992, we specialize in high-quality latches, handles, corners, casters, aluminum extrusions, speaker grille hardware, and 19-inch rack components for custom builders, AV professionals, and OEMs. Based in California, we proudly serve customers across North America and beyond with fast shipping, deep inventory, and personalized customer support. Our products are trusted by case builders, touring professionals, integrators, and equipment manufacturers who demand durable, road-tested hardware. From recessed butterfly latches and twist locks to strap handles and steel corners, every part we carry is built to perform under pressure. We also offer a full range of black hardware, custom speaker grille solutions, and drawer slide systems to help bring even the most complex designs to life. Reliable Hardware is built on one simple principle: deliver the right parts, fast — with no excuses. Whether you're building for a stadium tour, a corporate install, or a DIY project, we’re your go-to source for professional-grade hardware that won’t let you down. Reliable Hardware — Trusted by Builders. Proven on the Road.
Dane kontaktowe
20551 Plummer St, 91311, Chatsworth, Stany Zjednoczone
- 818-753-8558
- info@reliablehardware.com
- reliablehardware.com
4,8
Doskonała
189 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 57% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy with product and service
This is the first time I’ve bought from Reliable Hardware and I was pleased with the road case hardware I bought. The quality is excellent and shipping was quick. I had a couple of questions and Gene at the email contact address responded quickly and was helpful.
3 listopada 2025
Odpowiedź od Reliable Hardware
Thank you
Great products...arrived in a timely…
Great products...arrived in a timely manner...
31 października 2025
They ship with USPS After I called and…
They ship with USPS After I called and advised that it was never received, they suggested that I call the post office and try to ask if they still had it. After calling back several times, I left a message advising it was lost in the mail to please cancel the order since I had already delivered my Product to the customer using a replacement part. They proceeded to resend it by FedEx, called back when I finally got someone on the phone, I advised them the order needed to be canceled and sent, but I was told that I did not say, and it was already shipped. I told them I did not need it since it was too late, and that I needed a credit. I was told that they have already filed a claim with USPS and that I would just have to wait. After having FedEx return the package to the sender, I called and was told that USPS declined the claim and that they would appeal the decision, but there was nothing they could do since it was not their full
3 października 2025
Opinia niezależna
Ya’ll had exactly what I needed
Ya’ll had exactly what I needed. Much appreciated!
Thanks.
21 października 2025
Odpowiedź od Reliable Hardware
We appreciate your business. Thank you
Amazing custom grill!
Sent the measurements for a custom speaker grill and received exactly what was ordered with a fit and finish that I’m super happy with!
17 października 2025
Odpowiedź od Reliable Hardware
Thank you
I’ve ordered from Reliable several…
I’ve ordered from Reliable several times and it’s always a flawless experience. The Online order process is so simple, works every time.
D
9 października 2025
Odpowiedź od Reliable Hardware
Thank you for taking the time to leave a review. We appreciate your support and happy you enjoyed your experiences shopping with us online.
Reliable Hardware has consistently…
Reliable Hardware has consistently provided us with the parts necessary to design and repair our show equipment all at a fair, affordable price. We recently tried the custom speaker grill design tool online and received a very high-quality subwoofer grill, fully powder coated and very-well shipped in protective materials. We highly recommend the speaker grill service they provide. Will continue to do business with Reliable Hardware and gladly recommend to others. Thanks!
25 września 2025
Odpowiedź od Reliable Hardware
Thank you, we appreciate your business.
Odpowiedź od Reliable Hardware
Thank you. We appreciate your business.
Quick delivery
Quick delivery! Well thought out packaging - a nice change from what is the current norm.
9 października 2025
Odpowiedź od Reliable Hardware
Thank you. We appreciate your business.
Were quick and accurate
26 września 2025
Quality products
Offers a wide array of quality products delivered in a timely manner.
26 września 2025
Odpowiedź od Reliable Hardware
Thank you, we appreciate your business.
I was charged 39.99 for something I…
I was charged 39.99 for something I never ordered or received never even heard of them. Just sent e-mail to customer service and will be happy to change this depending on what happens next
30 sierpnia 2025
Opinia niezależna
Odpowiedź od Reliable Hardware
We have NEVER charged you. I suggest you look at your charge statement closer.
Fast service and great prices.
9 września 2025
Odpowiedź od Reliable Hardware
Thank you, we appreciate your business.
Bits and pieces for a new build. Just what I neede
Just what I neede, shipped promptly
8 września 2025
Odpowiedź od Reliable Hardware
Thank you
Odpowiedź od Reliable Hardware
Thanks Chris!
glad you enjoyed your shopping experience with us. Hope to assist you again soon!
-Frank
Excellent Service
Excellent Service, quick shipping, great customer service. I have been ordering from Reliable Hardware for two years and have not been disappointed.
9 września 2025
Odpowiedź od Reliable Hardware
Thank you Anne-Marie!
We're so happy to hear you've been enjoying your experiences with us over the last 2 years. Since starting TrustPilot, we've been able to actually read the comments of some of our favorite customers and see how much our employees hard work pays off.
The warehouse and shipping teams enjoy when we share that every extra step and every triple check for accuracy is appreciated.
Can't wait to help with your next project! :)
-Frank
High quality products and have been…
High quality products and have been buying from them since 2014. The only drawback is the shipping, it took 2 weeks to arrive.
2 września 2025
Odpowiedź od Reliable Hardware
Hi Brian!
Thanks for your review! Although we did ship your order 2 business days after it was placed, USPS seemed to have some difficulty getting it there in a timely manner. We'll look in to offering other economical shipping providers in order to better our available shipping options.
We hope the products were exactly what you needed though! Hope to help you again soon on your next project :)
-Frank
Was charged for shipping label to…
Was charged for shipping label to return an item unused
9 września 2025
Odpowiedź od Reliable Hardware
Hi Swetha!
Sorry the parts didn't work out for you. But our Return Policy does state that the Customer is responsible for covering return shipping costs. Once the items have arrived and are inspected, we will issue the complete refund for your order.
-Frank
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.