Air condition facility on saturday
We are Practing Chartered Accountant working on saturday but in regus vashi ac not started on saturday we request to center start ac for 1 hour but center team denied for same. In regus many offices started after 9 pm but in week days monday to friday ac started at 7.30 at morning and closed at 6.00 pm can we know for whom team started ac earlier. we found that ac for regus staff only when they came ac start and when they left ac is off.
we are paying rent to regus so ac should start according to client time not as per regus time as we are paying rent to regus for services offered to us kindly conduct survey in vashi regus collect data of all client offices opening and closing time accordingly ac should be start and off we are working in july saturday and sunday without ac that also where no fresh air is coming so working condition in regus was so bad if u have to work in week off. we are working on deadlines they are other offices also who coming on saturday this is india not outside country where saturday is complusory off hope so regus will take care of it.
Odpowiedź od Regus - Mumbai Navi Mumbai Vashi
Hi Rachana,
I’m disappointed to see you posting a review for an issue which has already been clarified to you.
The air conditioning service is available during the centre’s business hours. If you would like this service to be turned on after business hours, you will be billed according to the usage. I’m sorry if you’re unaware of this, but it was clearly mentioned in your agreement term.
Should you require further help, please contact your centre team as they are your key contact in this matter.
Thank you,
Michelle Spire
Assistant Global Customer Service at Regus