Regus - Colorado, Littleton - Kellogg Center Recenzje 

6
Wynik TrustScore: 2.5 na 5

2,7

26 West Dry Creek Circle, Suite 600, 80120 Littleton, CO, US


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I like the security and accessibility of the facility and office area. The staff, community managers, are very helpful, easy to talk to, and responsive to needs. It is quiet and I can get as much wor... Zobacz więcej

Oceniono na 1 z 5

I am an existing client, and tried to open a new account for additional services. After asking for assistance in-person on location, I was directed to to the website to complete the signup.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Centrum biznesowe
  2. Wynajm pomieszczeń konferencyjnych

Napisane przez firmę

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Dane kontaktowe

  • 26 West Dry Creek Circle, Suite 600, 80120, Littleton, CO, Stany Zjednoczone

  • 7205755600

2,7

Słaba

Wynik TrustScore: 2.5 na 5

6 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(6)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2655

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Treating Clients Like Garbage

I am an existing client, and tried to open a new account for additional services. After asking for assistance in-person on location, I was directed to to the website to complete the signup. Upon first attempt, I realized I did not have all necessary items to set up a separate account. I returned three months later to finalize the setup, only to realize Regus had started charging me from my initial login to there website.

Now that I was ready to begin the new service, I found that Regus was already saying I was $295 in debit. I had been signed up for services that I never intended purchase, and had a series of late fees on top of that. All of this because I didn't receive the help I initially asked for it in-person, when I first inquired about a new account.

I have brought this up to their staff twice now, and have only been ignored. I have sent emails to their corporate and have completed surveys with the same response - they are ignoring me.

I have gone ahead and paid their invoice, while I waited to hear from them - no email, no text, no phone call. Thanks a bunch!

Truly disappointed in their customer service; this 1-star review is well deserved.

1 września 2025
Opinia niezależna
Logo Regus - Colorado, Littleton - Kellogg Center

Odpowiedź od Regus - Colorado, Littleton - Kellogg Center

Hi Robert,
I’m sorry to hear of your disappointment but your comments don't represent the facts.
You independently signed an online agreement in July and registered your business to our address with the Colorado Secretary of State. You did not request assistance with setting up the new account, and no member of the team directed you to the website.
The centre team sent you welcome letters, which also requested an updated proof of address for USPS Form 1583. You later obtained a new driving licence and completed the form in person.
Throughout August, your centre team emailed you regarding your outstanding balance, and senior management also reached out to address any concerns, yet none of these communications received a response.
Your current agreement will expire on 31 January 2026. It is a formal, business commitment. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date.
Your centre team is available to answer any of your queries but feel free to email me at Lorraine.brule@regus.com for further support.
Best,
Lorraine Brule
Global Customer Service at Regus

Oceniono na 1 z 5

Save your money for a better company!

We have been a customer of Regus for numerous years (over a decade) and I can tell you that they are one of the worst companies we have ever worked with. They auto renew your agreement with little or no notice. They would also rather rely on predatory contract terms then assist or help their clients situation. They have zero interest in customer / client retention and sole interest is gouging customers until the end of their agreement if you can ever get it to end.

Edit: The unfortunate part is when Businesses like Regus have a well worded response, but actually never follow up.

Edit #2: They finally followed up today, just to say we will consider this in the future, but it won’t help you now. Again, I have no dispute we had an agreement with Regus, that’s really not the issue. It’s more the greed, and lack of service by this company. Read all of the reviews they have not just mine, and you will see a startling resemblance in all of the reviews. They are not concerned with customer service or customer loyalty. They are trying to justify a negative review and are only concerned with THEIR bottom line.

1 maja 2024
Opinia niezależna
Logo Regus - Colorado, Littleton - Kellogg Center

Odpowiedź od Regus - Colorado, Littleton - Kellogg Center

Hi John,
I am sorry to hear of your dissatisfaction.
Your agreement has been renewing every 12 months since you have been a customer so I am surprised to see your complaints regarding this now.
We try to help our customers as much as possible and regret we could not accommodate your request to combine both your agreements into one. We pride ourselves in our customer service and satisfaction, so we feel disappointed that you felt it appropriate to post such negative public comments accusing us of having “zero interest” in our customers” just because we were unable to fulfil your request.
A member of my team has already been in touch to make sure all your questions are answered.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Oceniono na 5 z 5

Good security and accessibility. Helpful staff.

I like the security and accessibility of the facility and office area. The staff, community managers, are very helpful, easy to talk to, and responsive to needs. It is quiet and I can get as much work done as I need to in a relaxed atmosphere.

6 września 2023

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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