Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

All of my products we're hand made and organic. All soaps and shaving bar all hold together and don't break up in the water. It was so easy to use the website. Plenty of pictures and good information... Zobacz więcej

Oceniono na 5 z 5

I bought the washing sheets which i have used previously I find the fact you don't have to lumber bottles and boxes from a supermarket appealing. Gives you more room for biscuits. They give a super w... Zobacz więcej

Oceniono na 3 z 5

Rather disappointed that an eco-friendly company has started using generative AI marketing. Products are fantastic, no need to use the same generated images as everyone else, especially when you're tr... Zobacz więcej

Oceniono na 5 z 5

Loving these great eco friendly products. The laundry tablets work brilliantly and give a fantastic wash.

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

315 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(315)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 108

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wonderful Company

Great choice of products and excellent customer service. One of my orders was delayed in the Christmas post so they dispatched a replacement order with no fuss.

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Reviewing my laundry

I have used REGN laundry sheets for a couple of years now and it was only recently that I returned to look at the website that I realised how the range has grown. This is a really forward looking company with quality products at competitive prices. I love it.

21 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

CUSTOMER SERVICE ABISSMAL

Ordered a Christmas present. The box was totally torn and crushed. They want me to pay to send it back I wouldn't be able to give this as a gift so it's totally not fit for purpose. The
Customer service they offer is horrendous!! BEWARE!!!

15 grudnia 2025
Opinia niezależna
Logo REGN

Odpowiedź od REGN

You’ve left six reviews on here and every one of them is negative. That suggests this isn’t about one genuine issue, but a wider pattern of dissatisfaction when things don’t go exactly as you expect.

To be clear, the product itself was not damaged. The outer box was slightly squashed, which does sometimes happen in transit, but it was still intact and perfectly usable. We explained this clearly and offered a return in line with our published policy. As the item was not faulty, return postage would be the customer’s responsibility, which is standard practice and stated on our website.

Good customer service doesn’t mean ignoring procedures or offering outcomes outside our policies. It means responding, being transparent, and treating all customers fairly and consistently. We did exactly that here.

We’re always happy to help, but we won’t accept exaggerated claims or unfair characterisations simply because the outcome wasn’t what you wanted.

Oceniono na 5 z 5

Laundry sheets

Last year at christmas i gifted friends and family biodegradable kitchen sponges as a stocking filler and this year its laundry sheets in there. Changing the world one plastic free swap at a time. I use these things myself obviously - really why wouldn’t you ?

15 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Bad customer service and products.

Bad customer service and products.
Products unusable due to the most appalling fragrance/ chemicle smells. I ordered cloth sponges and tumble dryer balls. The smell on them won’t come out in the wash and secondly I shouldn’t have to try… I spent a lot of money. Organic cloths with that one them is a joke. I simply asked to return and that they pay for the returns. After going back and forth they won’t stating they are not faulty. They are faulty as I can’t use them.. they expect me to put my clothes in a tumble dryer with that smell ? We are really eco friendly as we don’t not use any fragrance or chemicals. They need to take responsibility how their so called eco things are being transported and stored. Shocking behaviour from them, shame on you.

7 grudnia 2025
Opinia niezależna
Logo REGN

Odpowiedź od REGN

Hi Sally,

We’re disappointed to read this review, as it’s not an accurate reflection of what happened.

You received cloths and dryer balls that contain no added fragrances or chemicals. We do not advertise them as scented or unscented because there is no fragrance added. A natural material smell or a personal dislike of a scent does not make a product faulty.

You asked to return your order, and we accepted your return request immediately. The only point of disagreement was your demand that we pay your return postage. As a small business we already covered your outbound postage, and you also received 20% off the original price. Returns for non-faulty items are made at the customer’s cost, which is standard practice.

Your claim that the products are “unusable” because you personally dislike the natural smell does not meet the definition of a faulty item. You were still offered a full refund upon return.

It’s also worth noting that you have left multiple 1-star reviews for several other businesses on Trustpilot, all with similar complaints. We work hard to treat customers fairly, but we cannot take responsibility for preferences that fall outside what the product promises.

Your return remains accepted, and we will refund you in full as soon as the items arrive back with us in unused, sealed condition.

We stand by the quality of our products and the accuracy of the information provided to you throughout this process.

Oceniono na 1 z 5

Aggressive marketing and after-sales

I wasn't unhappy with the products that arrived, but I am very unhappy with their extremely aggressive and persistent spam marketing ever since. I have tried and tried to unsubscribe but still the emails come. I even wrote to them directly, and now the emails come twice. If you dislike that sort of thing you would be well advised to find another supplier.
In response to the reply from REGN. 1) Read my first review properly. I didn't complain about the products. 2) Your spam IS very hard to get rid of, and after I emailed you directly to ask you to stop it DID double. Clearly you didn't read that email correctly either!

5 grudnia 2025
Opinia niezależna
Logo REGN

Odpowiedź od REGN

Hi Sarah,

Thanks for your review. I’m sorry to hear you weren’t happy with the products, though we haven’t had any email from you about this or any request for support. We always sort things quickly when someone gets in touch, so it’s disappointing to hear this for the first time in a public review.

On the marketing side, we don’t send emails twice a day. In fact, we only send a few per week. The only exception was during Black Friday week when we had a new offer each day, which is standard for most retailers. The only way you’d receive duplicates is if you were signed up more than once, which can happen if someone enters their details again to access new-customer offers.

When someone unsubscribes, it usually takes effect within 24 hours. In rare cases it can take up to a week while all the platforms we use sync, but it doesn’t continue beyond that.

We take feedback seriously, but it does need to be fair and accurate. If our approach or our products don’t suit you, then it’s clear we’re not the right fit as your supplier.

Oceniono na 5 z 5

I love this website

I love this website. I've used them before, the bamboo cloths are so soft and the environmental choices are brilliant. I will definitely be buying from them again. Please keep it up REGN!

10 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Zero Waste Club Plastic-Free Tea Strainers

I ordered Zero Waste Club Plastic-Free Tea Strainers. Website was very easy to use. I love that we are no longer drinking micro-plastics with each cup of tea made from teabags. So I ordered some more for Christmas presents and spares for us! Delighted. Thank you.

16 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Love the laundry sheets

I ordered the laundry sheets scented. I really like them because they wash your clothes well and the perfume is subtle and pleasant. They arrived very quickly! I also ordered the scent booster beads which I probably won’t order again as I think they’re quick expensive because you need to use a lot to smell anything different….But definitely will keep ordering the laundry sheets.

22 listopada 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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