Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

All of my products we're hand made and organic. All soaps and shaving bar all hold together and don't break up in the water. It was so easy to use the website. Plenty of pictures and good information... Zobacz więcej

Oceniono na 5 z 5

I bought the washing sheets which i have used previously I find the fact you don't have to lumber bottles and boxes from a supermarket appealing. Gives you more room for biscuits. They give a super w... Zobacz więcej

Oceniono na 3 z 5

Rather disappointed that an eco-friendly company has started using generative AI marketing. Products are fantastic, no need to use the same generated images as everyone else, especially when you're tr... Zobacz więcej

Oceniono na 5 z 5

Loving these great eco friendly products. The laundry tablets work brilliantly and give a fantastic wash.

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

315 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(315)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 108

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Unusable item and no response from customer service

Bought a pair of rubber gloves from this company, only to receive a pack with two right hands, so unless I wash up one handed they are completely useless. I contacted the Regn only to have my email ignored and no reply.

20 września 2024
Opinia niezależna
Logo REGN

Odpowiedź od REGN

Thank you for your feedback. We’re very sorry to hear about the issue with your rubber gloves and would like to address your concerns.

Firstly, we have not received any emails from you regarding this matter. Had we received your message, we would have promptly offered a replacement or a full refund to resolve the issue immediately.

We take product quality and customer service very seriously, and we regret that this experience has left you dissatisfied.

Oceniono na 1 z 5

Blood, cuts and atrocious customer service

So I bought this razor hoping for a good travel razor. First time I used it I got cuts everywhere but persevered as I know it takes practise sometimes. I watched videos on how to use it. I've used it 4 times now and I look like I've been in a fight with a grizzly bear!!! Cuts everywhere. I'm severely disappointed so contacted customer services in hope they would reach out to me. No answer!! Sent another email. No answer!! Come on here and realise all the poor reviews mentioning the awful customer service. Wish I'd checked these reviews out first. Would certainly not recommend, and if not for the product, purely due to the poor customer service. Who do they think they are?!

3 września 2024
Opinia niezależna
Logo REGN

Odpowiedź od REGN

Thank you for sharing your feedback. We truly value our customers, and we’re sorry to hear about your experience. After looking into your case, we found that the customer service issue arose because your request was for a refund on a product that had been used and was not faulty.

Our policy is in place to ensure that refunds are provided for defective items or in situations where the product hasn’t been used, and in this instance, the razor did not meet the criteria for a refund. We understand this can be frustrating, but we hope you understand why we have these policies to maintain hygiene standards, especially with personal care items.

If you'd like to explore other options or if you have any further concerns, please don’t hesitate to reach out again. We’re here to help.

Oceniono na 5 z 5

So glad I found this company

I discovered Regn recently and was delighted when they had the product in stock that I'd been looking for !
Delivery time was outstanding and my item arrived really well packaged too!
Many thanks to all at Regn - I'll be ordering from you guys again !

10 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Waste of money

The 1 star is for how beautiful it looks but apart from that it’s terrible. It just doesn’t work. I’ve tried all angles, watched many videos on how to use it, even took it apart and turned the blade around incase I’d done it wrong. Will be going back to my trusty disposable razor.

13 lipca 2024
Opinia niezależna
Logo REGN

Odpowiedź od REGN

Thank you for your feedback regarding our reusable safety razor. We're sorry to hear about the issues you've experienced.

We noticed you haven't reached out to our customer service team about this matter. Our team is always here to help and ensure you have the best experience with our products.

It's possible that the head of the razor has been attached incorrectly. This is a common mistake, and often it can be resolved by ensuring that the lips on the head point down towards the handle.

If you need further assistance, please do not hesitate to contact us. We're more than happy to guide you through the process to ensure everything is working as it should.

Oceniono na 1 z 5

The razor was an ad which described it…

The razor was an ad which described it as brilliant, no bumps, no ingrowns and not able to cut you, well this is all a lie and won't purchase it again!!

20 maja 2024
Opinia niezależna
Logo REGN

Odpowiedź od REGN

Thank you for taking the time to share your feedback. At re:gn, we take all customer reviews seriously as they help us improve our products and services.

We are pleased to hear that our razors have generally received excellent reviews. However, we understand your concerns and apologise for any inconvenience you have experienced. Our razors are indeed extremely sharp and designed differently from typical razors, which means they may require a period of adjustment to achieve the best results.

We strive to provide clear and accurate information about our products, and we regret if the advertisement led to any misunderstandings. While many of our customers have found that our razors help reduce bumps and ingrown hairs, we acknowledge that individual experiences can vary.


Oceniono na 5 z 5

Great products

Great products
I love the Laundry sheets, so easy no measuring just pop the straight in the machine. I also use the Bamboo face clothes, these are so beautifully soft and absorbent.
Everything is delivered quickly and well packaged. I can definitely recommend this company’s products.

23 kwietnia 2024
Opinia niezależna
Oceniono na 2 z 5

Left me with bad cuts

I decided I would give this razor a go, as it seemed a better alternative to normal razors. It is meant to leave you with really smooth skin but has cut me we worse than normal razors, even with being gentle on the skin as I’d never used it before.disappointing as i know something like this this is a great investment especially for the environment

16 lipca 2024
Opinia niezależna
Logo REGN

Odpowiedź od REGN

Thank you for sharing your experience with our re:gn
safety reusable razor. We appreciate your commitment to finding environmentally friendly alternatives and are sorry to hear that your experience did not meet your expectations.

Our razors are designed to provide a smooth shaving experience while being kind to the environment. However, we understand that they are quite different from traditional razors and can take some getting used to. We recommend starting with a very gentle approach and allowing some time to adjust to the new technique.

We genuinely believe in the potential of our razors to be a great investment for both personal care and the environment, and we want to ensure you have a positive experience.

Oceniono na 5 z 5

Just wonderful!

I have purchased a range of products from Regn so far, from period items to bathroom cleaning products and kitchen eco tools. All of them are great and will definitely purchase again from this company. I am happy to have found a serious, local option to environment friendly products. Shipments are always quick and well packed, well done!

6 lipca 2024
Opinia niezależna

Doświadczenie Trustpilot

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