The car has been perfect very good car and very reasonably priced. If there is anything that could be improved its the check in process as we got there then had to wait 30-45 mins in a que to get our... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cairns check in was understaffed on arrival with one operator, however the team recovered with an additional two operators some time later…it was very long wait for me however I feel sorry for the li... Zobacz więcej
Rockhampton Airport staff is efficient, friendly and helpful. But the second you deal with anyone at head office in Brisbane - it is like you're dealing with a completely different company with the w... Zobacz więcej
We hired a VW Polo for a week from Canberra Airport. The car was low mileage, clean and comfortable. The price was significantly less than competitors, including full insurance. During the week we got... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Redspot Car Rentals is Australia's fastest growing car rental company. They offer a variety of young rental vehicles to hire at airport and downtown locations across the country at fantastic prices and exceptional service.
Dane kontaktowe
7 Coleman Street, NSW, Mascot, Australia
- 1300668810
- feedback@redspot.com.au
- redspot.com.au
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very friendly, nice car, easy to hire.
Very friendly, clean car, full tank, very reasonably priced, unlimited klms, located in middle of surfers, hassle free pick up and drop off.
Rented a car from Brisbane airport
Rented a car from Brisbane airport, the car and process was fine but don't be like me and not read the rental agreement properly. Upon returning the car I was charged for surcharges that cost me more than the car rental. Almost $500 for 1 day. Won't be returning!
Honestly easiest most friendliest car…
Honestly easiest most friendliest car hire place I have ever used. Staff accommodated all my changes with a smile, nothing was too much trouble, will definitely use again.
I am discussed with the behaviour of staff member
I am discussed with the behaviour of your staff member at Newcastle airport.
I booked an paid for a car to be picked up when i arrived i was ask for my card and licence plus a proof of address and then asked for a credit card. I explained I don't have 1 but my debit card which is a master card should be valid she then went on to argue this is not accepted etc and I asked to speak to her manager she also said no an she would not contact him to verify etc.
I said to her ive booked a rental before with my Mastercard an yes it is valid why do I need a credit card. I told her ive paid the deposit plus rental fees online with there company an she said she will not refund or couldn't.
I left with no car no money and was in shock with how rude and unhelpful this team member was. I will not be renting with your company again and I hope I get my refund as well.
Due to this staff member I now have to wait till the end of the week to do anything about my refund.
This team member definitely needs some retraining with her customers services and maybe training in what she allowed to do etc.
By the way my card was accepted i checked while i was in talks for my refund and so she was wrong.
Garbage Ad
You stating your ads that you are the only company that didn’t increase their rates during the fuel crisis. You don’t pay for fuel you idiots. The client pays for the fuel. What a bullshit ad that is congratulations on spinning more garbage on the radio.
Staffs are very nice
Great service, location and price
We had a great experience with redspot, Brisbane International airport. Getting the car was easy, it was very close to the airport exit. It ran very well and we even got taken to our hotel by the branch manager after dropping it back.
Only issue was the car didn't have any window washer in the reservoir which was a pain when on the motorway.
Huge shout out to the team at RedSpot…
Huge shout out to the team at RedSpot Car Rentals Melbourne Airport — especially Will, Anna and Chris. After a stressful start to my trip and being unexpectedly left without a car by another provider, the team at RedSpot genuinely stepped in to help. From the moment I walked in, they were empathetic, calm, solution-focused and incredibly personable. You could tell they genuinely cared about helping me get back on track rather than just processing another booking. Chris worked with me to find a solution for my 5-day rental and completely turned my day around. The customer service was exceptional — professional, understanding and refreshingly human. I was also given a near-new vehicle with only 8,000kms on it, which made the whole experience even better.In a world where customer service often feels transactional, the team at RedSpot stood out for all the right reasons. I’m extremely grateful for their help and will absolutely be coming back again.
Thank you again Will, Anna & Chris — you really saved the day for me!
Hi amazing service from staff member…
Hi amazing service from staff member Philip the 2nd time he has served me and very helpful and always a pleasure using Redspot my go to car rental in Sydney never over priced like the other car rentals.
A great experience with Redspot
We hired a VW Polo for a week from Canberra Airport. The car was low mileage, clean and comfortable. The price was significantly less than competitors, including full insurance. During the week we got a slow leak in a front tyre. Sam from the Redspot office at Canberra Airport changed the tyre at no cost. Sam is an ex VW technician and was extremely helpful. We can’t fault Redspot on quality, price or service. It was a great experience.
Redspot recommended
Check in was quick and easy. Phillipa was friendly and helpful. Car was upgraded and just right for needs. Return was simple, hand the keys in and on our way. Price was great.
Your customer service representative at…
Your customer service representative at the Melbourne airport needs to learn that everybody is a possible customer.
Great service
Great service, the can do attitude goes the extra mile. Nothing was a hassle and vehicle was neat as a pin.
Excellent service
We found ourselves without a car at the airport. We had booked a car with another company only to be told at the desk that they had no cars available, despite us having a confirmation email and voucher. Teresa at Red Spot was a lifesaver. She moved some bookings around and found us a car that we could use for the 2 days we required. It was also at half the price we had paid for the car booked with the other major brand company. Excellent service!
Australian car hire
Australian car hire, car wasn't clean, 3 days later still no tax invoice, and followed up already, and its silence! Overvall the booking platform is not as modern and easy to use as the other car rental places, i wouldnt use them again.
I rented a car from Brisbane in march
I rented a car from Brisbane in march, I Paid they told me to pay an extra 100 deposit returnable after return, Which was never done, Now they are taking more from my account, I am taking this to A Current Affair Not happy
Liverpool Men's Shed,
Travelled to Brisbane on business
Travelled to Brisbane on business. Did the pre-check in the night before to save time. Still waited in a queue for an hour at collection with just about 5 other people in front of me. Not good enough!
Absolutely fantastic service from the Redspot team at the Sunshine Coast airport branch
Absolutely fantastic service from Monica and Julia in the Redspot office at the airport. We arrive on an unexpected trip so had to arrange a car last minute. From the minute we walked through the door they were super friendly, highly organised, and had everything sorted, keys in hand and was being shown to our car before we knew it. I really can sing their praises enough about the level of customer service received.
The staff at the counter is friendly…
The staff at the counter is friendly and professional. The car is clean and a new model. Would trade again.
Took more than 1 hour to get the…
Took more than 1 hour to get the pre-booked car
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