If I could give a half a star or no star I would because this is a real rip off Company. You don’t get the jewelry for so long because it’s sent from Asia and it’s not quality I asked for a refund a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They definitely knew what I was looking for, and it brought the love back into my heart. Gifted, talented, intuitive… whatever it is, no matter what you choose an option shows up that’s exactly what y... Zobacz więcej
I am always greatly pleased by the quality of the stone and the workmanship. My only complaint is my pieces don't arrive quickly enough. I always wait in anticipation of getting my new pieces.
Purchased 2 rings from your company, The 2 carat art deco gallery vintage Moissanite Milgrain & blue accent engagement ring was not as pictured. However the 1 carat Halo Bezel Moisanite vintage art de... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ReadYourHeart Official store. We provide the most brilliant moissanite jewelry in the world. Shop our engagement rings, wedding bands, earrings, necklaces & more to find the perfect gemstone fine jewerly! Everything we do is guided by our vision: Read Your Heart, Record Your Memories. We're here to celebrate life's most joyous moments with you, encapsulating those treasured memories into modern, timeless jewelry you'll want to wear each and every day. Whether it's the perfect piece for yourself, or a thoughtful gift for a loved one, we hope your unique jewelry will serve as a joyful keepsake for many years to come.Thank you for allowing us to capture these precious memories for you!
Dane kontaktowe
Stany Zjednoczone
- service@readyourheart.com
- readyourheart.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ring Quality.
The ring band turned black when I swam in a hotel pool.Didn't expect this to happen.Kind of disappointing.Thought it was better quality.
Beautiful jewelry but…
The jewelry was beautiful and looked like it was well made. I was very happy with the jewelry itself and the prices. The problem is that the shipping is inconsistent. I currently am waiting on an item I ordered 3 weeks ago and was said to have shipped six days ago. You don’t know what to expect. Most of the items I’ve purchased eventually came within a few weeks and look great. Is your jewelry going to be delivered without any issues? It’s a gamble.
Absolutely stunning!
Everything went exactly as I asked. Grace was an exceptional customer service rep! Love my ring!
I was disappointed that the finish on…
I was disappointed that the finish on the rings was coming off quite substantially. It definitely impacted the look of my rings. I’d been very careful to follow the guidelines spelt out. EI: not wearing in shower, overnight,not using hand cream etc. when I contacted the company with video showing my displeasure, they offered to rings replace them with only the shipping fee. I’m expecting to get the replacement rings any time now. Very good customer service.
BEST customer service!!
Read Your Heart has the BEST customer service!! I had ordered a ring for my son that he wanted to give to his fiancée. He thought the 1CT size would be good, but when it arrived - beautiful as it was - he wanted to change it to the larger 2CT size. I contacted RYH and they very quickly ordered and sent the new ring. There was a very reasonable upgrade charge to the larger size (amazed at how little), and it was quickly shipped out. Also - we didn’t have to return the first ring (was shocked!) My son LOVED the new ring (as did his fiancée)!! So, I have nothing but GOOD to say about RYH. The products (I have a few rings & earrings) are great quality & beautiful!!
Very nice product
Disappointing Experience – Wouldn't Recommend
I ordered a ring that was listed as a popular style on their website. According to their shipping info, these items are supposed to ship within 24 hours, while custom or engraved orders might take 3–10 business days. Mine was neither, but more than a week passed without any shipping confirmation.
There’s no phone number to call, so I tried using their online chat — no response. I ended up emailing them, and eventually got a reply saying the order would ship "soon." A few more days went by with no update, so I followed up again and got basically the same vague answer.
By the 10th business day (again, the maximum time even for custom orders), I asked for a refund. They responded pretty fast this time — offering to throw in a $119 necklace for free if I stuck with the order. I declined and made it very clear I didn’t want the ring or the necklace, and that they should cancel everything.
Instead, I got another email over a day later saying they’d shipped the order anyway.
Honestly, I would steer clear of this company. But if you do decide to buy from them, I highly recommend using a payment method that offers buyer protection, just in case things go sideways. I'm honestly baffled by the high ratings—they don't reflect the experience I had at all.
Order Never Shipped
Order placed 4-20-2025. Almost 3 weeks later, and multiple emails and being told it is shipping out soon, my order has still not shipped. I am going to dispute this and hopefully get my money back. I feel this company is a scam.
Won't buy anything from this company again. Beware!!!!
Ordered a pair of earrings on 4-23 and received conformation on the same day. Website said it would be 3 to 5 business days to arrive. Followed up with Readyourheart on 4-29 and received a response stating that "it will be shipped" on 4-30. Then later that same day received a tracking email. It's now 5/2 and called the shipper only to find out that they don't even have the item in their possession. Was given no time frame. To top this off, the company has no customer service number to contact them. This entire process has been a complete pain. Don't buy anything from Readyourheart unless you don't want it to arrive in a reasonable amount of time.
Fake Warranty and Horrible Customer Service
This company does not stand behind their products and their customer service is embarassing. I ordered a ring in October 2024, and after wearing it 4 times, the finish failed on the back of the ring, and it turned black. I reached out to ReadYourHeart Customer Service in February of 2025 and was told that the only option was to pay 50% of the ring's initial cost to get it replaced because I had owned it for more than 90 days. When I asked about the 12-month warranty that came with the ring, the customer service person stopped responding to my emails. I have attempted to reach them several times since and no one responds to my weekly emails. Clearly their warranty and pretty paperwork is useless.
Great product and responsive customer…
Great product and responsive customer service
I bought couple of rings and one of the… no help on defective jewelry
I bought couple of rings and one of the rings. The stone fell out. I emailed and send a picture but never got any response to help me with anything and it was only one week after I purchased the ring.
I have ordered three separate times
I have ordered three separate times. I am very pleased. I love all the items. Everything is beautifully made.
Beautiful stones and rings
Beautiful stones and rings. I love them. Very high quality.
Beautiful ring
Very easy company to deal with. My ring was as gorgeous as anticipated.
Beautiful ring and responsive customer service!
I ordered a ring, but it was the wrong size because I measured it wrong. I love the ring. I reached out to customer service and they allowed me to order a new ring in the correct size in exchange for the one I received. They were very responsive and kept me updated on the progress throughout the process.
I would order from them again!
Nice products
Nice products. The moissanites come with certification. Prices are reasonable. Shipping time frame was good.
The ring was everything I wanted
The ring was everything I wanted. It was for a engagement ring and my now fiance loves it. She can't stop looking at it.
So elegant.
This beautiful ring met every expectation. It is classy and elegant. I ❤️ it.
Doświadczenie Trustpilot
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