ReadyLet Property Ltd Recenzje 

145
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a great experience. Alex is knowledgeable and a true professional. Completed the work ahead of schedule and the flooring fitted is top quality and transformed my property. Will use their service... Zobacz więcej

Oceniono na 5 z 5

Have dealt with Readylet twice now, which should tell you all you need to know. Very helpful, approachable and would even consider a 3rd or more

Oceniono na 5 z 5

Kim and team are actually brilliant. We bought a property from them a year ago and they got us a tenant contract with the council for 6 years. The after service even better. A year after the prop... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Kim and the team here are fantastic, we have now purchased our third investment property and the team @ ReadyLet have been supportive and kept us up to date every step of the way. Rent is always paid... Zobacz więcej

Informacje dotyczące firmy

  1. Deweloper
  2. również w kategorii:
  3. Inwestycja nieruchomościowa

Napisane przez firmę

At Readylet Properties, we specialize in offering high-yield, ready-to-let properties in the North East of England. With rental yields ranging from 8% to 12%, we provide an excellent investment opportunity for those seeking stable and lucrative returns. As a family-run business, we understand that every investor has unique goals and reasons for wanting to invest. Our properties are carefully selected for their potential to generate high rental income, providing investors with an effortless way to grow their wealth. Whether you're a seasoned property investor or new to the market, we take the hassle out of property investment, ensuring your capital works efficiently for you. With a focus on quality, service, and long-term relationships, we are committed to helping you make the most of your investment in the North East property market. We aim to deliver peace of mind through secure, high-yield investments that meet your financial goals. Trust Readylet Properties to provide a seamless, rewarding property investment experience.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

145 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(145)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

Napisz recenzję
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Oceniono na 5 z 5

Excellent team helping you all the way

Excellent team helping you all the way

26 lutego 2024
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Odpowiedź od ReadyLet Property Ltd

Thank you very much for your lovely feedback, you are more than welcome. We very much look forward to assisting you with more property purchases going forward.

Oceniono na 5 z 5

Been an absolute delight to deal with…

Been an absolute delight to deal with very helpful and very quick process. Will definitely be using again.

21 lutego 2024
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Odpowiedź od ReadyLet Property Ltd

Thank you for your lovely feedback James, you are more than welcome. We look forward to helping you with future property purchases as well!

Oceniono na 5 z 5

Very professional service & smooth…

Very professional service & smooth process would highly recommend *****

6 lutego 2024
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Odpowiedź od ReadyLet Property Ltd

Thank you Munaf, its been a pleasure assisting you with your purchase and we look forward to continuing working with you.

Oceniono na 5 z 5

Fantastic Service

I purchased a property through ReadyLet properties, and I must express my satisfaction with the service. Throughout the process, Kim and Gill demonstrated utmost professionalism and were a pleasure to work with. I highly recommend this estate agent.

2 lutego 2024
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Odpowiedź od ReadyLet Property Ltd

Thank you for taking your time to leave us a review George. Its been a pleasure working with you too. We hope you are very happy with your property and look forward to looking after you and your property on an ongoing basis.

Oceniono na 5 z 5

Kim and Gill made the whole process of…

Kim and Gill made the whole process of buying properties very smooth and easy. They are both approachable and knowledgable. I would have no hesitation in dealing with Ready Let again in the future.

9 stycznia 2024
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Odpowiedź od ReadyLet Property Ltd

Thank you very much for your lovely feedback. We look forward to helping you with more properties in the future.

Oceniono na 5 z 5

Property viewing with Glynn

Glynn went the extra mile and ensured that I had an amazing experience showing me an extensive range of properties. He was very informative answering holistically all the questions I had. The experience was a real eye opener leaving me with a lot of food for thought with regards to the opportunities and possibilities. Thank you Glynn

15 grudnia 2023
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Odpowiedź od ReadyLet Property Ltd

Hi Maud, thank you for your lovely feedback. We are really pleased that you found the visit useful and look forward to speaking with you more in the new year!

Oceniono na 5 z 5

All the staff are very helpful and…

All the staff are very helpful and courteous.
They respond amazingly quickly and personally.
I am not sure I can find fault at all...to be honest.

8 grudnia 2023
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Odpowiedź od ReadyLet Property Ltd

Hi Charles, Thank you for your lovely feedback. Its been our pleasure assisting your with your purchases and look forward to looking after you and your daughter on an ongoing basis.

Oceniono na 5 z 5

Been happy with the service provided by…

Been happy with the service provided by Ready Let Properties. From the initial contact to the letting out, the process was simple

4 grudnia 2023
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Odpowiedź od ReadyLet Property Ltd

Thank you very much for your feedback Gero. We are pleased that you are happy with your purchase and look forward to continuing to assist you on an ongoing basis.

Oceniono na 1 z 5

Unprofessional and money grabbers

I purchased a property from Readylet in 2021. This was a so supposedly a fully refurbished property that came with a tenant managed by the company. I had nothing but problems with this company from start to finish.
Readylet sell you this dream that you will be buying a property that will be fully refurbished and all will be taken care of with the tenants afterwards. This is far from the truth and my experience showed me is all they care about is making a quick buck and do not care about your property and the state it is kept and left in by the tenant.
During the refurbishment works prior to the sale, they cut corners everywhere (masking up damp with paint, not skimming behind radiators, not fixing damaged walls, putting floorboards on broken floor, etc). Because I lived a good 5 hours away from the property, they thought the deal would be concluded with only pictures of the work and I would not visit the property to see the refurbishment works. It’s only when I visited the property myself that I could see where all these corners had been cut. I had to push hard for basic things to be done and had to write to the company director.
These are the issues I had with Readylet whilst they were managing my property. There was consistent shortfall in the rental paid by the tenant (always paid but on the tenants terms). After a year and a half of this happening, I decided to visit my property to see what was going on. During my visit, I noticed the tenant had a dog in the property and smoked (strong smell throughout the house). There was also mould everywhere because the heating wasn’t being turned on and windows weren’t being opened. Readylet did not disclose any of this until I myself witnessed it during the visit. This shows there were no inspection visits being undertaken or if they were, information was being withheld from the landlord (I was not made aware of these things prior to the tenants moving in and nor where these agreed in the tenancy agreement).
There were excessive charges put on by Readylet without much explanation. An example of this is being charged £210 for “cooker electrical call out”. When I challenged this and asked for more details, they hid behind GDPR and said they could not disclose the invoice of their contractor. They could not even tell me what was wrong with the cooker that would require such an expensive fix. To be charged this extortionate amount in Ferryhill for a property that was supposedly refurbished only a few months prior seems very suspect.
When the tenants left the property, it was left in a terrible state with damage and rubbish everywhere (see pictures). Readylet had allowed the tenant to leave the property in such a state without even taking a deposit. When I asked why they didn’t take a deposit, they simply said “we do not take a deposit”. What kind of managing agent doesn’t take a deposit and allows a tenant to leave the property in such a state. When I showed Readylet the damage and rubbish left by the tenant, they simply brushed it off as general wear and tear and refused to help with clearing of the rubbish. Only one set of house key was returned and the remote for the garage door was also not returned.
I have now had to spend over £5k in getting my property refurbished and getting the rubbish removed (after only 18 months of it getting refurbished by Readylet). Readylet washed their hands of any responsibility for these damages and the way they managed my property and the tenant. I would strongly urge people to stay away from this company and look elsewhere if they wish to invest. Besides, their prices have gone up so much and the yield offered has gone down substantially. It really is not worth investing even without these issues due to constant unexpected costs and low rental income.

21 lipca 2023
Opinia niezależna
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Odpowiedź od ReadyLet Property Ltd

Dear Ali,
We are all very surprised, and sorry, to hear your feedback.
As you know our buyers are all welcome to visit our properties before, during and after the refurbishment, as you visited the area and the property yourself before reserving your property and before you completed your purchase. We also have a video walk through of the completed property on file showing the high standard of the refurb at the time. We can assure you that as part of the refurbishment process, our builders always check all properties for damp and resolve any issues before we sell the properties, so we are confident that there were no issues at the time of the sale. We understand that tenants behavior's can cause damp issues to arise so our management team are regularly advising the tenants on best practice to reduce the chance of damp building up.
We feel that it is unfair to say that there are constant unexpected costs as our records show that you had very few maintenance changes in your 18 months following your purchase, other that the cooker call out that you refer to which did take the engineer 4 hours to trace and resolve the fault which was why the bill was the amount it was.
We feel that it is important to note that when you decided to revisit your property recently, the property manager who facilitated the visit made clear that the interaction between yourself and the tenant was upsetting to the tenant and that was the reason they decided to move out after happily living in the property since 2021. Even so, our Management Team would have been happy to replace the tenant, and would have changed £600 to get the property ready for the new tenancy, so we are sorry to hear that another company is trying to charge you more. We are still happy to offer this solution to you and would like to try and resolve any issues you have if you would like to get in contact with us directly at your convenience.

Oceniono na 5 z 5

Incredible Service From Readylet

Kim, Gill & Keith are absolutely fantastic! this was our first property investment and they have helped us with every step.

It's been such a pleasure speaking with all of the team and we look forward to working with you for years to come.

5 września 2023
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service by ReadyLet

My experience with ReadyLet has been thoroughly amazing. Their remarkable strides in enhancing customer service haven't gone unnoticed, setting a new standard in the industry. The team is not only approachable but also consistently responsive and dedicated, ensuring a seamless process. Be it via chat, phone, or email, they are always ready to address my queries with utmost transparency.
When it comes to investments, ReadyLet truly sets itself apart. Their properties provide a profitable cash flow that is rarely paralleled in the industry.
Summarizing, if you're on the hunt for lucrative investment properties and a top-tier management company, ReadyLet is your best bet. Their outstanding client-centric approach is commendable. Kudos to the ReadyLet team!

20 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Would Recommend

I would happily recommend Ready Let. They are swift, efficient and easy to deal with. The entire process from looking for properties via completion to finding a tenant has been straightforward and well managed. I have found Gill and the team to be pleasant and personable, they took time and care leading me through the process.

10 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Professional and well informed

Very friendly and knowledgeable staff. Made me feel very comfortable and answered every single question I had. They couldn't have been more helpful. Would absolutely recommend.

1 lipca 2023
Opinia niezależna
Oceniono na 4 z 5

Hassle Free Property Investment

I purchased 5 houses from ReadyLet just over 2 years ago when I came into a sum of money. I was living in Australia at the time & needed somewhere safe & secure to invest my money & to earn some additional income whilst I was abroad. Now that I have returned to the U.K. I have decided to invest in property much closer to my home in Hertfordshire & that is the main reason why I am now selling my portfolio.
I have always found the folks at ReadyLet to be extremely helpful & genuine people who genuinely care about their landlords & tenants. Whenever any repairs or maintenance have been required on my properties they have arranged this promptly & without me having to lift a finger.
Sooo, if you are looking for an excellent, hassle free way to invest your money I can strongly recommend that you purchase 1 or more properties from ReadyLet, sit back & relax.

5 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Entirely trustworthy, and they know their stuff

The ReadyLet team are great to deal with: they know their stuff, they communicate quickly and clearly, when issues arise they sort them promptly and effectively, and they do what they say they'll do. From my experience with them they're entirely trustworthy, and I'm happy to be one of their clients.

4 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

5 Star review from a verified purchaser

I gave this company a 5 star review from previous dealings 2 years ago. I decided to return to them and have purchased a property from Readylet last month. Everything went through very smoothly working with Kim and Gill as the main contacts. We are in the process of setting up a tenant as I write and look forward to a steady income. I fully recommend this company to purchase a property from my experience.

2 lipca 2023
Opinia niezależna
Oceniono na 3 z 5

Poor quality homes - certainly not "Decent"

Poor quality housing. Definitely not worth the investment nor the hassle.

I bought a property over a year ago as a "refurbished" and to "Durham County standards". The tenant contacted me directly saying that there were a host of unresolved maintenance issues that she had complained about. These were there apparently prior to my purchase. The tenant complained to the council after, and below are the findings as reported from the council:
Damp and mould throughout the property
Missing interior door
Multiple defective sockets
Defective / missing floorboards in the living room
Build up of vegetation in the guttering
No kitchen kickboards
Missing external gas meter cover

These issues were all reported to Readylet rental company Readytorent within the first 6 month warranty period, by the tenant. No repairs were carried out by Readytorent. The repairs have since cost me £2,500 of which Readylet was given an opportunity to reimburse me but have not done so. I will now pursue this further with the PRS.

The greatest disappointment is that I recommended them to other friends who are also having issues with them.

In response to the above message - Readylet have contacted me yesterday - we went through the reported issues and we have agreed a fair and amicable resolution

1 lipca 2023
Opinia niezależna
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Odpowiedź od ReadyLet Property Ltd

We are very sorry to hear this feedback, especially after you were so pleased with your property following your purchase in 2021 and, as you said, happy to introduce others to our company as well.
We will be looking into this for you straight away and will be in touch with you directly to resolve.

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