Re-Tech Recenzje 

160
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Have being dealing with these guys for 20 plus years wouldmt go anywhere else. Breen is so helpful and polite also after sale service is second to none excellent.

Oceniono na 5 z 5

I have bought both of my childrens phones from here, unbelievable service. Have had to pop in since for different bits and pieces, i'm not sure of the girls name but she has really cool tattoos on her... Zobacz więcej

Oceniono na 5 z 5

I dropped my brand new uninsured iPhone 6 in the toilet and it started acting erratically, spontaneously dialing and face-timing people. The Retech people were great. They explained what they were g... Zobacz więcej

Oceniono na 5 z 5

Super informative, got my phone fixed in a remarkable short period of time. Kyle was so nice and really made me feel like this tramatic experience of running my phone over was nothing major, and a si... Zobacz więcej

Informacje dotyczące firmy

  1. Elektronika i technologia

Informacje przekazane przez różne źródła zewnętrzne

Re-Tech Phones + Repairs keeps mobile users connected by providing them with quality repair services, the largest selection of certified pre-owned devices on the market, and a wide variety of phone and tablet accessories. Re-Tech also offers the option to trade-in your device at any of our locations toward an upgrade, or receive cash or store credit. One of our friendly Re-Tech team members will assist you with any questions you have and ensure that your experience is quick, effective, and affordable. In short, Re-Tech is the one-stop-shop for all of your mobile device needs. Visit one of our convenient locations and let Re-Tech keep you connected!


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

160 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(160)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Job

Carson knew his products and worked hard to get the right fit for the customer.

Again GREAT JOB!!

27 lipca 2016
Opinia niezależna
Oceniono na 2 z 5

Good customer service, bad repairs

Customer service was good although some of the employees are a little stiff/borderline rude. They were polite, honest, and made an exception to the warranty for me because I hadn't had the phone back long enough for it to break that badly. Physical damage voids the warranty for my charging port repair, they said that the pins were completely lifted, and one of the pads connecting the port to the board was broken in half, and they still repaired it for free, which was great because it had been only 3 weeks since they repaired it the first time. I had not dropped it, forced a charger in the port, been rough with it or anything that would have caused damage. I left happy with a working phone. Two days later, after nothing had happened to it that they say would cause damage, it stops working again. I gave up and just bought a new phone. I wish it was a better outcome. I might go back for a screen replacement if needed, as I've had friends have successful repairs with those, but not for a charging port...

19 lipca 2016
Opinia niezależna
Logo Re-Tech

Odpowiedź od Re-Tech

Update: Hi Andrea, I was informed that you visited us today (7/29/16) and that we were able to resolve the issue. Thanks again for providing us with your feedback so that we could actively reach out to you regarding your experience. If you need anything else or need to discuss anything further, feel free to contact me at anytime: barrett.daniel@re-tech.com

--

Hello Andrea,

I want to thank you for providing us with your feedback, and for being so patient and understanding. It troubles me that you weren't able to experience the level of customer satisfaction that we strive to offer. I can also personally attest to the frustration brought on by having to visit the same place more than once for warranty purposes, and understand where you're coming from. If you're willing, I'd like to speak with you more about your experience in hopes to reach some sort of resolution. I'd also like to add that our charger port repair services are held to a very high quality standard, and your experience in particular is something we're not typically used to seeing. Thanks again for providing your feedback, as it is essential to us. If you ever need anything in the future, feel free to contact me directly via email, at barrett.daniel@re-tech.com

Oceniono na 4 z 5

Impressions on Retect.

My experience was overall very satisfying, but on my return to the store to pick up my item no greeted me and it took a while for anyone to acknowledge my presences.

On reflection, my primary contact most likey saw me come in and left to get my phone, but the others we talking among themselves. Other than that it was a great transaction.

18 lipca 2016
Opinia niezależna
Oceniono na 5 z 5

2 Thumbs up!!

Very happy with the service I received. You guys did exactly what you said you would & you had my phone back incredibly fast!

9 lipca 2016
Opinia niezależna
Oceniono na 5 z 5

Very impressed

I was very impressed with the service desk and the personnel of this company! Fast turn around from time of drop off of my iPad to when I could pick it up after repair. Friendly, fast and competent personnel, I will recommend this company to every who needs repair on their computer equipment.

8 lipca 2016
Opinia niezależna
Oceniono na 3 z 5

Pricy

The parts cost <$10, they are cheap and hence they break. You take it in and they charge you $70. Charging $60 for labor is completely unreasonable because you can completely do it yourself since there ARE instructions online.

2 lipca 2016
Opinia niezależna
Oceniono na 5 z 5

Great experience

We arrived 10 a.m. our tablet fixed by 11:30 a.m. There was problem they called verified b4 proceeding explaining fully and went forward ..wonderful job timely and courteously thank you Re - tech.

1 czerwca 2016
Opinia niezależna
Oceniono na 5 z 5

Staff is amazing

I visited ReTech a couple of days ago and was totally impressed with the counter staff. New counters opened quickly to accommodate customers waiting. The repairs were explained and done within the specified time, actually earlier.

25 maja 2016
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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