RC Willey was quick to honor my request for a gift card for half the balance of our refrigerator's extended warranty cost that we bought, since we made no claims against the warranty during the first... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a wonderful experience at RC Willey. Everyone I interacted with was outstanding, from the salespeople to the checkout counter staff, customer pick-up team, and the person who helped load my ta... Zobacz więcej
Reakcja na opinię
I have to begin by saying I hate shopping for furniture because the sales people usually don't listen to us about our style or what we're looking for, but today Vic changed my mind by actively listen... Zobacz więcej
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We were shopping for a new couch. We were greeted when we walked in the store, then given lots of space to browse and try different living room sets. No pressure. There were staff walking by interm... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Napisane przez firmę
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Dane kontaktowe
6636 Lonetree Blvd, 95765, Rocklin, CA, Stany Zjednoczone
- 9167702400
4,1
Dobra
311 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od RC Willey - Rocklin
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
Hope you have a great holiday season.
We look forward to seeing you again soon.
Fast delivery and decent price.
18 listopada 2023
Odpowiedź od RC Willey - Rocklin
Hi Diane! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Never a bad experience.
Every experience I have had with RC Willey staff or purchasing online has been wonderful. Everyone is so helpful, and the online purchases are easy and straight forward. This is the only place I get furniture.
11 listopada 2023
Odpowiedź od RC Willey - Rocklin
Tami,
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Delivery staff was great
Although the delivery was late, the guys were great! Friendly, knew what they were doing, a great team. The young man that pulled the old one out and brought the new one in was great!
6 listopada 2023
Odpowiedź od RC Willey - Rocklin
Thank you for the thoughtful 5-Star review, we greatly appreciate the positive rating and kind words and we hope you have a wonderful day!
I ordered online and picked up at the…
I ordered online and picked up at the store. It was so easy and quick, the guys that helped me were awesome!! I have never ordered from RC Willey but will make it a habit now that I know how amazing of an experience it is 👍🏻
26 października 2023
Odpowiedź od RC Willey - Rocklin
Hi Rebecca! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Always friendly and helpful...
25 października 2023
Odpowiedź od RC Willey - Rocklin
Hi Lester! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
John Guzman was helpful and…
John Guzman was helpful and knowledgeable about meeting my furniture needs.
21 października 2023
Opinia niezależna
Odpowiedź od RC Willey - Rocklin
Takahiro thank you for your feedback on John and your overall experience shopping with us! Hope you have a great Tuesday and that we see you again soon!
3rd party delivery service
They outsource delivery and the service they provide is below standards!! I only gave an extra star because the sales people and customer service in person and on the phone is superb, however their delivery service is horrible!! The men who came to my elderly parents’ home to deliver a bed that my disabled mom was in desperate need of due to mobility issues were callous, heartless, rude, mean, and combative!! My mother is disabled and sick and my father is 83 years old. The delivery service was so terrible and even told us to just cancel our order, they don’t care…. Appalling!!! Left my mom in tears and so shaky she ended up having another fall from being so weak a few hours later.
We ended up buying a bed and an adjustable bed frame that was way out of her budget, but Ralph was so great and we needed the bed ASAP (again, due to mobility issues). I feel bad for these hard working sales people for the delivery service to leave such a sour taste!! Another thing Ralph did that I thought earned an extra star was text us afterwards to apologize, but it wasn’t his fault. They really need to hire trained delivery people on customer service. Do not accept anything or sign for any delivery otherwise returning your product will be hell!! Thank goodness we dodged that bullet when the delivery service refused to help my parents remove their old furniture.
Don’t waste your time here, go to Living Spaces! They have updated styles and their employees don’t work on commission. Living Spaces won’t sell you anything you don’t need and their delivery service is top notch! You don’t have to move a thing or prep for their arrival. Sorry, not sorry, but we will never give RC Wiley our business again. Wish we asked around or read reviews before going there. Almost all of my friends agree how horrible it is and I’ll help spread the word as well.
21 października 2023
Opinia niezależna
Odpowiedź od RC Willey - Rocklin
Hi Grace! I apologize for the negative experience you had with our delivery services. Unfortunately, we do not remove old furniture. We can remove an old mattress as long as there are no stains, but we do not have the ability to remove other pieces of old furniture. I am happy to hear that Ralph was able to be of assistance to you. If you require further assistance, please contact our Rocklin store at 916-770-2400.
Easy ordering
Easy ordering, huge selection of great furniture and electronics and the price is right.
8 października 2023
Odpowiedź od RC Willey - Rocklin
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
I will never do business with RC Willey…
I will never do business with RC Willey again. The gimmicky sales and deceptive "customer service" practices are appalling.
9 października 2022
Opinia niezależna
Odpowiedź od RC Willey - Rocklin
Hi Donna! I'm sorry you have not had the best experience with RC Willey. Please email us at customer.support@rcwilley.com with your order number, phone number, or account number so we can look into this for you.
Best furniture shopping experience
Our salesperson Vic was incredible. The process in buying the sofa was amazingly painless and quick. Vic listened to my requirements and guided me to a sofa that was what I wanted and he make a spot on recommendation for the fabric. Will be back
4 października 2023
Opinia niezależna
Odpowiedź od RC Willey - Rocklin
Thank you for the thoughtful 5-Star review, we greatly appreciate all the kind words you had to share about our Sales-rep Vic and for the positive rating, have a wonderful day!
Thumbs Up RC Willey
The infa-structure of the website is of extreme ease to use and the Blue Rewards benefits sets your company apart from others. Your product selection is current with market offerings and the prices are competitive.
2 października 2023
Odpowiedź od RC Willey - Rocklin
Hi John! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Called Samuel
Called Samuel. He researched everything and got back to me with the best option. I only work with Samuel and Jaime. Love working with them both!!!
20 września 2023
Odpowiedź od RC Willey - Rocklin
Thank you very much for the kind 5-Star review, we appreciate the kind words you had to share about Samuel and Jaime and we also appreciate the positive rating, thank you again and have a wonderful rest of your day!
Product exactly as advertised.
Product exactly as advertised.
Easy assembly. Delivery communication was real time.
12 września 2023
Odpowiedź od RC Willey - Rocklin
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Non-stressful Shopping Experience
It was easy to get customer assistance quickly. The salesperson was knowledgeable and patient answering my questions. I did not feel his approach was at all aggressive, but did feel it was respectful in terms of helping me find what I expressed were the important features that I wanted in the jappliances I was considering purchasing. He pointed out the differences in the models I was considering so that I could decide which features were most important to me.
7 września 2023
Opinia niezależna
Odpowiedź od RC Willey - Rocklin
Hi Carleen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey had what I was looking for at…
RC Willey had what I was looking for at a good price. The salesman was very helpful and so was the women in customer service. Excellent finance options.
15 sierpnia 2023
Opinia niezależna
Odpowiedź od RC Willey - Rocklin
Hi Chris! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Always great service!
10 sierpnia 2023
Odpowiedź od RC Willey - Rocklin
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Customer Service
As always it's the customer service. And they have quality merchandise.
26 lipca 2023
Odpowiedź od RC Willey - Rocklin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Fantastic service
Fantastic service! Thanks to all employees we worked with, especially Keith who assisted us with our refrigerator purchase.
19 lipca 2023
Opinia niezależna
Odpowiedź od RC Willey - Rocklin
Thank you for the thoughtful 5-Star, we greatly appreciate your review and kind words and we hope you have a wonderful day!
Fast and easy.
11 lipca 2023
Odpowiedź od RC Willey - Rocklin
Hi Tina! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.