I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy ordering o line & pickup was easy!! In less than a few hours I had my new purchase at home without having to go in store as I recently had surgery. GREAT EXPERIENCE!!
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I was happy that I could do curbside as I had my dog in the car. The delivery person had me sign the paper, put the box in the back of my car and went back into the store. I was curious of why he didn... Zobacz więcej
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My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Napisane przez firmę
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Dane kontaktowe
2205 N 1400 W, 84041, Layton, UT, Stany Zjednoczone
- 801-774-2800
4,3
Doskonała
332 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The delivery was on time and they set…
The delivery was on time and they set everything up for us.
11 października 2025
Odpowiedź od RC Willey - Layton
Hi Mike! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Poor installation
the delivery guys were very good and polite. BUT, when the refrigerator was slid back to wall the water line go pinched and no water was flowing after the initial test. I filled 1/2 a glass when installer were here and the refrig was not slide back yet. Once refrig was slid back the water feed line got pinched and no water would flow. Yes I had to slide the refrig back out and run water line as to not be pinched when frig slid back. Very disappointed with RC Willey. I call talking to a customer service rep who was not only very curd but had no solutions other than bring a new frig out and exchange. Seems to me with all the installations RC Willeys would have a rapid response team to follow up with customers when issues arise. Very disappointed! VERY
4 października 2025
Odpowiedź od RC Willey - Layton
Hi Russell! I apologize for the inconvenience and frustration you have experienced. We are happy to hear that you were able to get your waterline sorted. Please call our customer service at 801-596-6950 if you need any other assistance.
Simple order
they received and acknowledge the order quickly. It was setup at will call in Layton on a certain day...i called to confirm they were ready...when I arrived I called and they came out verified it was me...and loaded it in my truck for me...Awesome Customer Service ...I signed for it after being verified via ID...and was on my way home. Thank you...one of the reasons I am a faithful customer. I appreciate the staff and the knowledge of the products they sell and the Inquiry to want I want or like and offer suggestions that match...not trying to pressure sell...I appreciate that. Thanks so much
29 września 2025
Odpowiedź od RC Willey - Layton
Hi James! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Kaybree Hemler
Kaybree Hemler, salesperson, was attentive and responsive which was a definite improvement after numerous attempts to purchase this item online.
The online option would not allow for free delivery, kept inserting the two paid delivery options. This happened to Kaybree also.
We are longtime customers of RC Willeys who are not happy with the fee for delivery push.
*********
Obviously, this bot was not listening...soooo missed my point of objecting to RC Willeys attempting to force their delivery for an exorbitant fee on customers. I do not plan to patronize RC Willeys any time soon. Charlene A
28 sierpnia 2025
Opinia niezależna
Odpowiedź od RC Willey - Layton
Hi Charlene! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Only problem is that delivery is two…
Only problem is that delivery is two weeks out while app said it was in stock
31 sierpnia 2025
Odpowiedź od RC Willey - Layton
Thank you for the 4-star review Kathryn! Looking at your order it does appear that that item is in stock, however we have to transfer it over from our warehouse to get it delivered to you. We appreciate your patience while we work to get this product to you as quickly as we can!
The greeting of 5 people was a bit much…
The greeting of 5 people was a bit much and then when we asked where the lay boy area was, nobody went with us. That was bad, but the salesman was in that area was great. Should be a 2 star until the salesman. Now it’s a 4.
30 sierpnia 2025
Odpowiedź od RC Willey - Layton
Hello! Thank you for your review! We appreciate your feedback. Please call our Layton store at 801-774-2800 if you need any assistance.
Great salesman
Israel Campa, our salesman, showed us many sets and thoroughly gave us a lot of information.
24 sierpnia 2025
Odpowiedź od RC Willey - Layton
Hi Vi Ann! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Odpowiedź od RC Willey - Layton
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The salesman was great
The salesman was great, not too pushy, answered all our questions. We ordered a 7,000.00 FlexSteel sectional. When we went upstairs to the cashiers we were treated so rudely! We waited over an our cause we wanted to get the 12 month same as cash financing. She had miss spelled the information, we went up to her multiple times to see how it was going. Finally we needed to get to another appointment, so we said just call us when it’s approved. She never called!.., so on our way home we called the SLC office and gave them our information and within five minutes it was approved and ordered! The cashier never did make contact with us. She was rude and acted like we were just a bother to her. I really wanted to Dutch oven set, that you got if you bought over like 200.00 dollars. Never got it.
25 lipca 2025
Opinia niezależna
Odpowiedź od RC Willey - Layton
Hi Twila! I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback, and we will pass this information along for internal review. Please call our Layton store at 801-774-2800 if you need any other assistance.
Odpowiedź od RC Willey - Layton
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Odpowiedź od RC Willey - Layton
Hi Holly! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
I requested next-day pickup from my…
I requested next-day pickup from my local RC Willy, which, according to the website, was available. When I called that day, they informed me that you had it set up for 5-day delivery, or they could send it to the location I asked for in 4 days. The only option was to wait one more day and travel from Layton to the Salt Lake warehouse. Fix the website!
30 lipca 2025
Odpowiedź od RC Willey - Layton
Thank you so much for your feedback.
We apologize for the confusion with your recent order. We will send this over to our Web team so they can investigate what happened. However, if you need any further assistance please reach out to our online help desk office and they will be glad to assist you! You can reach them at,
(888)-584-5156
Option 1
Mon-Sat
7 AM - 9 PM MST
Thank you.
Awful Warentee Customer service gave …
Awful Warentee Customer service gave us 3 different answers. We were on the phone for over 2 hours the first time Customer service in the store tried to help but they are not trained ones in warranty. We were trying to to use the credit for another purchase. It was very difficult.
28 lipca 2025
Odpowiedź od RC Willey - Layton
I apologize for the inconvenience and frustration you have experienced. Our records do show that a portion of your order was paid for with a gift card credit. Please call our Layton store customer service at 801-774-2800 if you need any assistance with your order. They are open from 10 am to 8 pm Monday through Saturday. Or you can call our extended warranty department at 801-464-2340 if you need any assistance with an extended warranty. They are open from 10 am to 6 pm MT Monday through Friday.
They were quick and fast and willing to…
They were quick and fast and willing to help me out with the questions I had.
26 lipca 2025
Opinia niezależna
Odpowiedź od RC Willey - Layton
Hi Marinda! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
They cancelled my delivery but didnt tell me
They cancelled my delivery but didn’t bother to tell me. I moved all the old furniture and sat and waited. I finally called customer service and the lady told me that the delivery manager cancelled it because they won’t have it in stock until next Tuesday. I guess he couldn’t be bothered to call me. Poor customer service….in fact, terrible
21 lipca 2025
Odpowiedź od RC Willey - Layton
Hi Deborah! I apologize for the inconvenience and frustration you have experienced with your online order. Our records show that the item you ordered was not in stock at our Salt Lake City warehouse, so we are transferring it from one of our out of state warehouses. That process does take about two weeks. I apologize that you were not informed that your delivery would have to be delayed. We will pass this information along to our delivery management for internal review. Please call our online help desk at 888-584-5156, option 1 if you need any assistance.
The purchase online process was easy
The purchase online process was easy, it was supposed to show up to the Layton store Saturday and it has not shown up
4 lipca 2025
Odpowiedź od RC Willey - Layton
Thank you for reaching out to us.
We apologize for any confusion with your items being ready for pickup.
You order is currently at the Layton store ready for pickup. Will call hours are M-Sat 10am - 8pm.
Please call 801-774-2800 if you need further assistance.
Great delivery and installation
The delivery and installation was done quickly and with zero mess. Excellent service!
5 lipca 2025
Odpowiedź od RC Willey - Layton
Hi Robert! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Fast easy online ordering
Dishwasher went out. I needed a new one fast. I went online and found what I wanted. I ordered it and had it within two days.
2 lipca 2025
Odpowiedź od RC Willey - Layton
Thank you so much for the 5-star review! We are so glad that we were able to get you a new washer delivered to your home quickly. We hope we can see you shop with us again soon!
Odpowiedź od RC Willey - Layton
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Love the carpet
Love the carpet! The guys did a excellent job. We're very pleased with the service from our salesman Phil to the installation. 5 stars for sure👍
3 czerwca 2025
Odpowiedź od RC Willey - Layton
Hi Audre! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Doświadczenie Trustpilot
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