RC Geeks Recenzje 

5481
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordering process was fast and efficient with good email updates as to order confirmation, dispatch and delivery. Order arrived within the estimated delivery quoted so very pleased. I Was totally impre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent range and speedy delivery! I bought an RC fighter jet for my dad's birthday and I was firstly impressed with how quickly it arrived and secondly with the great quality product. There was min... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great RC Drift cars and importantly, really great customer support/service. You can communicate via the chat function on the website and this is not AI rubbish. You actually deal with a person that ca... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Postage was fast and recorded. My son loves his piranha brushless monster truck - Extremely fast and robust such good fun. I ordered a 2nd battery which was priced really well. Battery time is decent... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep modelarski
  2. Sklep z modelami lotniczymi
  3. Sklep kolekcjonerski
  4. Sklep hobbystyczny
  5. Sprzedawca skuterów

Napisane przez firmę

RC Geeks is a leading UK retailer specializing in high-quality remote control products, including cars, planes, and accessories. With over a decade of experience, we are committed to providing exceptional customer service, competitive pricing, and a diverse selection of products to cater to both beginners and hobbyists.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 91% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(5481)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 105

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Late delivery

Asked for a review before the parcel is delivered. I have asked them where the parcel is and they say there is nothing they can do, its very late. Do not order from these people if you have a deadline for gift ect.

25 kwietnia 2025
Opinia niezależna
Logo RC Geeks

Odpowiedź od RC Geeks

Hi George, thank you for your review!

We are really sorry to hear your parcel didn’t arrive in time — we understand how frustrating that can be, especially when it’s for a gift.

Unfortunately, this delay was due to an error on Royal Mail’s side, but we’ve refunded the postage for arriving late.

Thanks for your feedback, and again, we're sorry for the inconvenience.

RC Geeks

Oceniono na 1 z 5

RC Plane Controller not working

Received order today and transmitter/controller doesn’t work at all. Have contacted RC Geeks to arrange a return so let’s see if their customer service can improve this rating.

24 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Aaron,

We're really sorry to hear about the issue with the controller and appreciate you bringing it to our attention.

A replacement has already been sent out, and we hope it gets everything up and running as it should.

Thanks for your patience — we’re always here to help if you need anything else.

RC Geeks

Oceniono na 5 z 5

my plane performed well it came three…

my plane performed well it came three days early very durable and fun as long as you don't get it stuck in a tree for three hours like we did perfect for begginers

20 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Lauren,

Thanks for the great review! Glad to hear the plane arrived early and performed well — sounds like you had a bit of an adventure with that tree!

Happy to hear it’s been a fun start, it's definitely a great choice for beginners.

Thanks

Oceniono na 5 z 5

Really good car for my son as a…

Really good car for my son as a beginner, cam pre built so was great as birthday present and no hassle. Love the fact you can have spare parts too and ordered a spare battery. Would happily recommend.. Delivered on time and as described.

14 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Graham,

Thanks for the kind words! We're really glad your son is enjoying the car — sounds like it made a great birthday gift!

It's great to hear the spare parts and extra battery came in handy too. We really appreciate the recommendation!

Thanks,
RC Geeks

Oceniono na 5 z 5

Order came promptly great product at a…

Order came promptly great product at a good price,

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi,

Thanks for the great review! Glad to hear your order arrived promptly and you’re happy with the product and price.

Thanks,
RC Geeks

Oceniono na 4 z 5

Service was exemplary

Service was exemplary

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Bruce,

Thank you for the kind words! We're really pleased to hear you were happy with the service.

Thanks,
RC Geeks

Oceniono na 5 z 5

Really good RC

Really good RC, bought 2 others from other supplier (returned both), different rc.
This one, Slyder mt turbo, it’s really good, made really well. Metal components where others use plastic. It’s fast, real fast, but you can set everything as you want until you get used to it. Which means both me and my 10yr son can both enjoy.

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Mark,

Thanks a lot for the great feedback! We're really happy to hear you're enjoying the Slyder MT Turbo — it's definitely built for performance and fun.

Great choice with the adjustable settings too, perfect for both you and your son to enjoy together.

Thanks,
RC Geeks

Oceniono na 5 z 5

Descent product with good pricing

Descent product with good pricing. Website was nice and easy to navigate, plenty of useful information and delivery was quick with good packaging. excellent overall.

5 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Kris, thanks for the great review!

We're glad you found the website easy to use and that everything arrived quickly and well packaged.

Really appreciate your kind words — great to hear you were happy overall!

Thanks,
RC Geeks

Oceniono na 5 z 5

Strong customer support!

I had a question about a spare part that was dealt with very quickly - and as a result made it very easy to buy! Thanks!

1 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Richard,

Thanks for the great feedback! We're really glad we could help quickly and make your purchase easier. If you ever need anything else, please reach out!

Thanks,
RC Geeks

Oceniono na 3 z 5

I bought an RC car from RC Geeks…

I bought an RC car from RC Geeks (rcgeeks) and, while it's a fun and robust product, the speed took a bit of getting used to and we had a few crashes. They offer decent service and quick delivery, but more clarity about stock availability would be helpful. Overall, an OK experience.

21 lutego 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Inbal,

Thanks for your honest feedback!

We're glad to hear you're enjoying the car and found it fun and durable — they can definitely take a bit of getting used to at first!

We appreciate your comments about stock availability and will look into how we can make that clearer.

Thanks,
RC Geeks

Oceniono na 5 z 5

I bought a monster truck for my son…

I bought a monster truck for my son waiting for it to come he can't wait to have ago off it I would recommend anyone to buy a monster truck from this company

1 kwietnia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Carl,

Thanks for the kind words!

We hope your son loves the monster truck!

Really appreciate the recommendation, and we’re here if you need anything else.

Thanks,
RC Geeks








Oceniono na 5 z 5

Bought arc car for my Grandson

Bought arc car for my Grandson, he loves it . Easy to use and very rugged. Now Son in Law needs one. Just bought him a truck . Looks just as good

30 marca 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Nigel,

Thanks for the lovely review! We're so glad your grandson is enjoying his RC car — sounds like it made quite the impression if your son-in-law wanted one too! Hope they both have loads of fun with their new trucks.

Thanks,
RC Geeks

Oceniono na 5 z 5

All expectations met.

The ordering and delivery process is is seamless. Updates regularly given and on time delivery. I bought 7 of the cheapest drift cars they stock for a rc drift party for a bunch of 11 year olds and was pleasantly surprised. No they were not the best quality very toy grade but for £26 they could drift. To be completely honest it ended up more like a drift demolition derby for about 45min and I was praying for the batteries to die which is far longer than the 20min given on the box. Even after that every single car still worked. Thanks to RC Geeks for helping make an 11 year old and all his friends very happy.

28 marca 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Clifford,

Thanks so much for the detailed review — we really enjoyed reading this one!
Sounds like an epic drift party, and we’re glad the cars held up to the chaos.
Great to hear they outlasted expectations and helped make the day a fun one for everyone.

Thanks again for choosing us!
RC Geeks

Oceniono na 1 z 5

Very bad service with very bad…

Very bad service with very bad products. i recently got a mini drift car and it makes a noise soon after switching the car on. I have made several complaints but no one gets back to me until now. Do not recommend RC geeks at all. If you are keen on Mini drift cars please check alternatives.

11 stycznia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Julian,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we sincerely apologize for any frustration caused.

We’d love the opportunity to make things right. Could you please reach out to our customer support team again and we will do our best to resolve this issue as quickly as possible.

Your feedback is invaluable to us, and we’re committed to improving both our products and service.

Best regards,
RC Geeks Team

Oceniono na 1 z 5

Product not fit for purpose, poor service

My wife bought me an RC Car for Christmas, I had a few Tamiya cars when I was younger and wanted to relive my youth.

My first impressions of the car were disappointing, build quality wasn't what I was expecting and the controller feels very cheap. The instructions in the box didn't match the spec of the car and the power switch and speed controller were both unfixed.

I charged the battery and ran the car until it went flat. It was pretty quick. On boxing day, having recharged the battery, I took it out to run it again. Reverse operated intermittently. I adjusted the throttle trim without success and reset the speed controller as described in the instructions. Nothing improved the situation.

I contacted RC Geeks to request a refund since the car is faulty and it isn't fit for purpose. I was met with a reply suggesting everything I had already done. I tried again. No change. A second email followed which was met by more deflection and asking me to check something else. No change. The reply to my third email asked for a video showing the fault. I jumped through that hoop, filmed the fault clearly and emailed it to RCG.

I was told to return the car and they would inspect it. I didn't have a box to put the box in (I didn't want to send it just in the retail box.) RCG received it on 22nd January.

Having not heard anything from the company my wife chased them and was told it had to be inspected by "one of their engineers." She was promised it would be resolved by Monday 3rd February but that date came and went. She waited until yesterday - 6th February - and chased it again repeating her demand for a refund. She received a reply this morning saying her experience was slower than their usual process time but they would come back to her this afternoon. They didn't.

Having read the review before mine what we are experiencing is clearly not an isolated incident.

My wife is going to raise a complaint under the Consumer Credit Act with her credit card company on Monday.

7 lutego 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Perauto,

We’re sorry that processing your refund took longer than expected and for any frustration this caused. We understand how disappointing this experience must have been, especially as this was a Christmas gift, and we regret that our usual service standards were not met in this instance.

We appreciate your patience throughout the process and can confirm that your refund has now been issued. Your feedback is valuable to us, and we will be reviewing our procedures to ensure we can handle cases like this more efficiently in the future.

If there’s anything further we can do, please don’t hesitate to reach out.

Best regards,
RC Geeks Team

Oceniono na 1 z 5

TERRIBLE CUSTOMER SERVICE AND TERRIBLE PRODUCTS NOT WHAT THEY SAY THEY ARE

Reply to RC Geeks responce …. 05th/03/2025…

You are a company about covering up your misgivings with lies , firstly the item was only used on 2 occasions, less then 15 minutes the first use and 10 minutes at best the second attempt , so not well used , we did reach out but you played the game of ignoring our emails so we went over 30 days to avoid PayPals protection policy , you fobbed us off about experts within the company when there’s just a couple of you and a couple of admins that work for your company plus a advertising person the false impressions you give of a reliable company is just work play we find you unreliable , deliberately difficult to deal with and reluctant to put right the issues with a faulty product …. The fact you have put a responce like this when we tried and tried for weeks to get you to put this situation right just shows how poor your customer services are … my advice is to anyone buying a RC Car is to purchase elsewhere if you have any problems they try every way to not refund you don’t believe the company will look after you they won’t and you will be wasting your it money
We have got our money back in the end through Paypal so this company can do one !!!
………

Terrible company do not recommend at all , first the car never went anywhere near 30mph , secondly , we sent it back for a refund when it arrived they said they fixed it then asked me when I wanted a refund to admit nothing was wrong with it , we found out after that this was just to get the opportunity to offer a reduced refund and not the full amount , they claimed to have fixed it but when it arrived back it was damaged further due to THERE so called repairing and usage to test it the tyres are worn , the car still doesn’t work correctly … they won’t refund you they won’t try and help you they won’t allow you to there registered trading address , they don’t have a contact number and they ignore your emails until after 30 days so they don’t have to offer you a full refund , read this companies reviews on all networks if something goes wrong they won’t help you , karma is a wonderful thing and I hope you guys get what you deserve your just a bunch of crooks and you deserve to be shut down .. AVOID THIS COMPANY DONT WAIST YOUR MONEY FROM MY EXPERIENCE THE PRODUCT IS NOT WHAT THEY ADVERTISE AND NOT WORTH THE MONEY YOU MIGHY AS WELL GET A CHEAP WIRED RC CAR BECAUSE THESE ARE TERRIBLE AND THE SERVICE IS JUST AS BAD

8 stycznia 2025
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Stand on,

We’re sorry to hear that you’re unhappy with your experience. We always aim to be fair and transparent in our processes, and we regret that you feel otherwise.

Upon inspection, we found that the car had been well used and was not faulty. However, as a goodwill gesture, we offered a partial refund, which unfortunately was not accepted. We understand this may not have been the resolution you were hoping for, but we always strive to handle returns fairly based on the condition of the item received.

Also you mentioned the top speed, please note this is a drift car, it is not made to accelerate to the top speed quickly, it is made with hard tyres (which spin and do not grip), so it can drift around.

We take all feedback seriously and are always looking for ways to improve. If you would like to discuss this further, please reach out.

Best regards,
RC Geeks

Oceniono na 5 z 5

Best £60 RC Car

This might honestly be the best customer service I’ve experienced from a business!

I ordered the 1/18 Lambo RC car and it is absolutely awesome - I felt like a little kid again with a rich kids toy. The car is so fast and drifts so well. The indicators, light and body shell are all awesome features and the quality is a 10/10 in terms of how it feels and the overall experience.

The only downside I would say is that the controller feels cheap and “toy” like quality vs the very premium feel of the car. However, at 60GBP u can’t get anything better and they’ve prioritised the much more important part of the experience which I like.

Overall, 10/10 experience, these guys are awesome!

14 listopada 2024
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Suhul
Thank you so much for your fantastic review. We are pleased to hear you have enjoyed using your car and appreciate your feedback.
We hope to see you return to RC Geeks when looking for your next RC adventure!
Thanks
RC Geeks

Oceniono na 5 z 5

Excellent service

Excellent service, great choices, fast delivery, bought as Christmas present for my grandson for this year, can't wait to give it to him

21 września 2024
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Odpowiedź od RC Geeks

Hi Suzanne,
Thank you for your review!
We’re happy to hear you’re pleased with our service and the choices we offer. We hope your grandson loves his Christmas present—sounds like it’s going to be a special one!
Best,
The RC Geeks Team

Oceniono na 2 z 5

Customer support non existent

Customer support non existent, no response to emails, wouldnt buy from again

8 września 2024
Opinia niezależna
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Odpowiedź od RC Geeks

Hi Steven,
We apologize for the lack of communication you experienced. We strive to provide great customer service, and we appreciate your feedback.
If you would still like further assistance please email us again directly at info@rcgeeks.co.uk , and we’ll do everything we can to help.
Best regards,
The RC Geeks Team

Oceniono na 5 z 5

Brilliant service

I tried to order my item some months ago I set a reminder for them to contact me when available and although I had forgotten about it true to their word they where in touch the second the item was back in stock
Brilliant service

23 sierpnia 2024
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Odpowiedź od RC Geeks

Hi Mark,
Thank you for the great review! We are so pleased you were able to receive the stock update regarding the item you had been waiting for. It’s great to know you appreciated the service—we’re always here to help!
Best,
The RC Geeks Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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