Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Rayflex always provide us with a quick and clear quotation based on our tailored needs. They take the time to fully understand our requirements before providing us with a quotation via email. The enti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have always had an excellent service from Rayflex and their customer services team are so helpful. The products that we were purchasing were far superior than other suppliers we tried. The only... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

the advise i received when i made an inquiry over the phone was very professional,i placed an order,which was made up in their premises,it arrived within 5 days,i took advise from them how to install... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was able to buy an economical large roll of PVC sheeting, saving me money and minimising waste (PVC curtains are *always* the wrong length!) Order was despatched quickly and efficiently - Thank you... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Branża PVC
  2. Dostawca drzwi przemysłowych
  3. Producent
  4. Dostawca produktów plastikowych
  5. Dostawca wyrobów gumowych

Napisane przez firmę

UK's largest manufacturer of PVC strip curtains, PVC sheet, impact doors, insulated curtains, doors & covers. Specialists in rubber strip, rubber sheet, rubber extrusions and site safety products. Established in 1975 we understand our customers and pride ourselves on customer service and product quality.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

81 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Products and Customer Service

We have been a customer of Rayflex for many years. This is beacuse of the quality and broad range of their products and their excellent customer service, which is second to none. We would not hesitate in recommending them.

4 listopada 2021
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Odpowiedź od Rayflex Group

Thank you for your excellent review - thank you for being a great customer!

Oceniono na 5 z 5

Great service

Helpful and professional, good choice of products. The DX delivery driver was great.

3 listopada 2021
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Odpowiedź od Rayflex Group

Excellent - thank you for your great feedback. We can't take credit for the DX driver but I'll pass on your comments!

Oceniono na 5 z 5

I have always had an excellent service…

I have always had an excellent service from Rayflex and their customer services team are so helpful.
The products that we were purchasing were far superior than other suppliers we tried.
The only fly in the ointment was delivery, which could be hit and miss because of the couriers at the time. This was out of Rayflex's hands and they did do their best to get things resolved.
I would definitely recommend this company.

3 listopada 2021
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Odpowiedź od Rayflex Group

Thank you for the great review. We pride ourselves on the quality of our products so we are pleased you also believe they are superior. It's frustrating that the couriers sometimes let the side down. Please be reassured we try our best to ensure all goods are delivered on time and in a good state. It's a work in constant progress!

Oceniono na 5 z 5

Rayflex offers great support

Rayflex has supported our company for a good number of years now. Everyone who works there are friendly and helpful and along with competitive prices what more do you need!

3 listopada 2021
Opinia niezależna
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Odpowiedź od Rayflex Group

Hi Kay, so pleased you remain happy with us. It's great to have loyal and supportive customers.

Oceniono na 5 z 5

Always responsive and quick to respond…

Always responsive and quick to respond to queries. Florence is always helpful in taking orders.

Not had a problem when ordering. Lead time can be a little long, but that seems to be the same everywhere at the moment.

3 listopada 2021
Logo Rayflex Group

Odpowiedź od Rayflex Group

Thanks so much. It's great to hear your happy. We manufacture made to measure strip curtains and the lead times current are currently longer than we like but it's great to be so busy. We look forward to dealing with again very soon.

Oceniono na 5 z 5

What's not to like..........

Easy to order, helpful with measuring and explaining that they add the extra measurements on etc. Came quicker than expected and easy to install. General communication by phone and e-mail was excellent.

3 listopada 2021
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Odpowiedź od Rayflex Group

Wow thanks Wes - what's not to like about coming to work when we deal with customers like you every day!

Oceniono na 5 z 5

Rayflex always provide us with a quick…

Rayflex always provide us with a quick and clear quotation based on our tailored needs. They take the time to fully understand our requirements before providing us with a quotation via email. The entire process is quick and easy from the initial quote right through to delivery of our order. Thank you Rayflex team!

3 listopada 2021
Logo Rayflex Group

Odpowiedź od Rayflex Group

Thank you for your positive feedback - I will relay to the team. It's a pleasure doing business with you.

Oceniono na 1 z 5

Took the order then couldn't actually…

Took the order then couldn't actually fulfil the requirement so had to go elsewhere.

3 listopada 2021
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Odpowiedź od Rayflex Group

So sorry to hear that, Andrew. Stocks on these COVID screens are now extremely low, with infection rates on the rise they are flying off the shelf. We are hoping to have good volumes back in stock asap.
I have checked with the team here, they have advised the order was placed online, we contacted to you immediately to advise we only had six in stock, and you needed ten to fulfil your order. We offered a larger size screen for the balance, but this was not agreeable to you, and you cancelled the order. We refunded in full immediately. Apologies we could not fulfil your order on this occasion, customers can always call us to check stock levels before purchasing.

Oceniono na 5 z 5

Highly recommended

Always very helpful and efficient service.
Pleasure to deal with

3 listopada 2021
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Odpowiedź od Rayflex Group

Morning Julie - thank you for the lovely review. Pleasure to have you as a customer.

Oceniono na 3 z 5

Pleased with the product.

Pleased with the product but not so pleased that I had to buy 2 square meters when I only needed about 0.3 square meters.
As for oil resistance I have put a piece in a jar of oil and will measure the dimensional change over the next year.

Hi you requested that I update my review with the dimensional changes.
I have soaked the rubber material in engine oil "Driven HR5 10W-40" from the 26 of Aug 21 to the 17 Jan 2022 about 4 months. The thickness has increased from 3.15 mm to 3.52 mm.

27 września 2021
Logo Rayflex Group

Odpowiedź od Rayflex Group

Morning John,

Thank you for your review. We are pleased you are happy with the product. Unfortunately we are an industrial manufacturing company and we do have a minimum order charge of £30. It's just not possible for us to process small orders under that value.

We'd be interested in seeing your findings and results on the dimensional changes of the product, please let us know how you get on next year.

Shout if you ever need us.

Best regards

Rayflex

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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