Communication was not the best at first and a few payment issues. Delivery was quite a wait but when it came all fine. Easy to assemble (but time consuming). Once built it is good quality and most imp... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased my furniture(Cheltenham set) last winter. As you can appreciate its only the last couple of weeks we have been able to use it. I contantacted tbe company on numerous occasions informing th... Zobacz więcej
We are delighted with our garden furniture. It is great quality with deep, comfortable cushions & a strong frame. The seats clip together to form a number of different shaped seating options to suit a... Zobacz więcej
Placing order was quick and easy, delivery updates throughout process. Very happy with purchase love the set we ordered. Would totally recommend ordering with Rattan hut
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
When we ordered we got a confirmation…
When we ordered we got a confirmation e-mail with a shipping time of 7-10 working days. Arrived within the specified timeframe, easy to assemble and two great free gifts……
Overall really happy with the product
Overall really happy with the product. Was easy to build and good quality. Only negative is the delivery delay - was originally advised 5-7 days but took several weeks. Otherwise would recommend!
Excellent
Excellent, our furniture is fantastic really great quality and great covers! Delivery was excellent and communication was constant. Highly recommend!!
Even though our colour cushions were…
Even though our colour cushions were not in by the date they said they was going to be in. They contacted us and offered us a different colour or would we mind waiting until the next date. We waited and everything came on the new date. The delivery driver was very good and got the pallet of good right up to our back gate. Very good would recommend
Stunning, great quality garden furniture
We are delighted with our garden furniture. It is great quality with deep, comfortable cushions & a strong frame. The seats clip together to form a number of different shaped seating options to suit any garden. The rain covers are also great quality & fit the furniture perfectly. Would highly recommend.
Overall a very good experience
Ordering process was easy, and furniture delivered well with good communication from the courier. The only downside is that I would have liked slightly more communication from Rattan Hut themselves, although when I did call they did call me back with answers. The furniture itself is great quality.
The Cheltenham set with Firepit is…
The Cheltenham set with Firepit is fantastic , very sturdy and quality excellent .
the only complaint we have is the lack of communication with Ratten Hut , we were not advised the delivery wasn’t going to be made on the day we expected it ,delivered later than expected .
Wonderful experience buying from Rattan…
Wonderful experience buying from Rattan Hut. Absolutely loving my purchase and really fits in with my garden well. High quality furniture and easy to assemble.
The furniture itself is lovely
The furniture itself is lovely, however the overall experience has been very disappointing.
I placed my order in December with an estimated delivery of end of January to early February. Once that passed, I repeatedly had to chase for updates before the sofa was delivered.
The promotional egg chair only arrived in May after several missed dispatch promises, and I am still waiting for the sofa cover. Communication has been poor throughout and I often felt forgotten about as I was constantly having to follow things up myself.
It’s a shame because the furniture quality is great, but the delivery and customer service experience has let it down.
The price and quality are very…
The price and quality are very impressive and the delivery was fast. We’re in our 2nd summer and the covers were very good to protect the furniture over winter
The only thing that prevented me giving 5* is the egg chair was very delayed by months - but we got it in the end! Overall very happy to recommend
Easy to order but the delivery was a…
Easy to order but the delivery was a little disappointing
Great quality furniture.Arrived really…
Great quality furniture.Arrived really well packaged and quick delivery. Great free gifts too.
Furniture is absolutely beautiful
Furniture is absolutely beautiful, stylish, good quality and well made for the price. So happy with purchase and customer service, will definitely order from them again.thank you 😊
Great product, when it finally arrived
We have had the product itself for just over 12 months now, and is exactly what we wanted. The quality is of a high standard, although the storage covers are of a thick material, they now have several rips which now need replacing (and are not cheap to replace).
The biggest issue we encountered was the huge delivery delay. Several weeks for the furniture set, but several months for the egg chair. All communications were via email and I did receive a prompt reply to each email I sent requesting an update on the delivery lead time. Overall very happy with the products and service, despite missing most of the summer, waiting for delivery. Would still recommend and would use the company again.
We were nervous given some feedback we…
We were nervous given some feedback we heard but our set arrived on time and it’s great, easy it put together and good quality
Cheltenham fire pit set
From start to finish my experience with Rattan Hut was excellent, customer service was great and the Cheltenham fire pit set is fantastic value for money, ordered it and 10 days later it arrived, would definitely recommend Rattan Hut to anyone
We were surprised to find that the…
We were surprised to find that the furniture was self assembly, I have looked again at the adverts etc but cannot find anything to say self assembly. It was like having lots of huge boxes of mecanno to build. As we are both in our 70’s was quite strenuous. We do like the furniture though.
Excellent service and exceptional…
Excellent service and exceptional quality of product.
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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