Ringede og spurgte om jeg kunne få et tøj stativ, i andre mål , end dem de producere , det var ikke noget problem, jeg fik stativer i de mål jeg havde brug for ., jeg stod og skulle på ferie , så pro... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
According to confirmation via email from GLS, the delivery would consist of 5 packages. However, only 4 packages were delivered - something we discovered when we were about to start assembling. Have r... Zobacz więcej
Déçue des finitions, quelques petits détails cependant pour le prix pas anodins. Tubes simples de portant pas ébavurés franchement pour le prix du dressing..! Et donc qui rayent : Matière qui marque... Zobacz więcej
Délai de livraison court Article bien emballé, conforme aux photos et à mes attentes. J'ai eu des difficultés à retrouver le guide de montage sur l'application, j'ai demandé un plan de montage pa... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
RackBuddy is based on the idea that a rack/clothes rail/wardrobe should be a central element of the interior in your home. RackBuddy's special clothing racks give a modern New York loft flair to your home and perfectly match any individual interior decoration/personality. RackBuddy believes that instead of being stored in a locked wardrobe, your favourite clothes should be presented on flexible, stable yet stylish clothing racks. The Copenhagen-based design company believes that design and functionality go hand in hand. That's why rackbuddy.com offers you durable wardrobe solutions that will last for a long time. At RackBuddy you will find a large selection of clothing racks and wardrobes made of water pipes as well as wooden shelves, coat hangers, hooks, baskets, and much more.
Dane kontaktowe
Gl. vardevej 66a, 6700, Esbjerg, Zjednoczone Królestwo
- +44 203 868 8551
- info@rackbuddy.com
- rackbuddy.com
4,3
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215 recenzji
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Great experience!
Don't usually order stuff for house off the internet, so thought I would comment here to give others the lowdown:
Ordered on a Monday from France (RackBuddy Line + Sebastian + some extra hooks and stuff), received on the Thursday; well packaged, easy to assemble (couple of hours on my own), and now looks great!!!
Useful to have a spirit level to make sure things are all straight when tightening using provided allen key.
Rackbuddy: the videos for assembly are great - what about putting a QR code on the paper manual to avoid looking it up on your site?
Very good customer service team too (for me it was the French staff) - so yes - 100% satisfied and will use again, no hesitation.
27 listopada 2021
Opinia niezależna
Top notch....i am very pleased with the…
Top notch....i am very pleased with the product
25 listopada 2021
Opinia niezależna
Lost
The people were great but I can’t rate the actual product because I never got it and UPS considers it “lost.” I’m out a good chunk of change
The personnel are really helpful and work with you to and incorporate your ideas to get you what you want. If you ever get it that is, which I didn’t so I can’t say for sure how satisfied one would be on the arrival or quality of the actual product. In theory, I guess it would be good
9 listopada 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Rob,
Thank you for your feedback.
We are deeply sorry to hear that you´ve never received our actual product. Could you please be so kind to contact our Customer Service via info@rackbuddy.com? We would like to help you :).
We look forward to hearing from you.
Have a lovely day!
Greetings from Copenhagen, RackBuddy
En del av leveransen var fel
En del av leveransen var fel, skrev och fick svar på 5 minuter. Efter ett par dagar fick jag den rätta leveransen. Jättebra bemötande otroligt snabbt jobbat. Tack
7 listopada 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Eva,
thank you for your feedback. We are sorry that a part of the delivery wasn´t correct. However, we are glad that it has been solved and that you are happy with our service.
If you have any further questions or concerns, we are happy to help.
Have a great start to the week.
Greetings from Copenhagen, RackBuddy!
Marga
Great products, easy to create your own project. High quality and design. Perfect customer service 👌
6 listopada 2021
Odpowiedź od RackBuddy
Hi Marga,
thank you so much for your nice message. We really appreciate this! It is great to hear that you are happy with our products and customers service.
If you have any questions or concerns, please feel free to contact us at any time.
Have a great start to the week!
Greetings from Copenhagen,
RackBuddy!
Virkelig dårlig oplevelse
Virkelig dårlig oplevelse!
Ekspedienten i butikken var arrogant, nedladende og havde sindsyg dårlig attitude. Så vi blev hurtigt enige om at handle et andet sted, da de i Rackbuddy tydeligvis ikke kan tåle at have fået succes!
30 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hej Maya
Tak for din feedback.
Vi er virkelig kede af den oplevelse du har haft i vores Showroom. Dette er noget vi tager meget seriøst og følger op på. Vi kunne rigtig godt tænke os at snakke med dig om din oplevelse og håber at du vil kontakte os pr. telefon 33 220 240.
Vi vil meget gerne hjælpe Jer med at finde en løsning og I er meget velkommen til at kigge forbi igen så vi kan rette op på oplevelsen, eller sende en mail på mh@rackbuddy.dk.
Med venlig hilsen
Martin Heinze, ejer og stifter af RackBuddy.
The walk-in hyllsystem
Väldigt nöjd med mitt köp. Ställningen blev jättebra i min lilla "walk in closet". Passar perfekt i ett rustikt/industriellt hem.
Det var mycket väl förpackat vid leverans. Leveransen var snabb också.
Vi har smuliga gipsväggar hemma, (samt är en blivande små-barnsfamilj), så att man kunde fästa klädställningen i både vägg och golv var perfekt för oss.
Den kändes väldigt stabil när vi förankrat den i golv och vägg.
Enda nackdelen jag såg var att det var lite otydligt när man spänt delarna på ställningen tillräckligt mycket, eftersom rördelarna inte gick in hela vägen in i fästena, oavsett hur mycket man spände...
Jag tog dock i så mycket jag orkade och då kändes ställningen väldigt stabil. Så jag är nöjd!
27 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Camilla,
Many thanks for your positive feedback, which we appreciate very much.
We are very happy that you are satisfied with RackBuddy.
Besides that, we appreciate that you take the time to share your suggestions for improvements. This is important to us so that we can improve in the future. We have noted this down and will discuss it soon internally.
If you have any questions or concerns, please feel free to contact us at any time.
Have a nice day!
Greetings from Copenhagen, RackBuddy!
Snabbt levererat och väldigt väl…
Snabbt levererat och väldigt väl emballerat.
27 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Christer,
thank you for the feedback :). It is great to hear that you are satisficed with our delivery and packaging.
If you have any further questions, we are happy to help.
Have a lovely day!
Greetings from Copenhagen! RackBuddy!
mycket nöjd snyggt och snabb leverans
25 października 2021
Odpowiedź od RackBuddy
Hi Marie Lotta,
thank you so much for the feedback! We really appreciate it! We are very happy that you are satisfied with RackBuddy.
Please feel free to contact us at any time.
Have a nice day!
Greetings from Copenhagen, RackBuddy!
We hadden een schets van onze garderobe…
We hadden een schets van onze garderobe wensen verstuurd die kregen we uitgewerkt op mail retour met advies erbij. na nog wat vragen hebben we de bestelling geplaatst die binnen een week perfect op maat geleverd werd. Uitstekende service!
19 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hallo Daphne,
Heel erg bedankt voor je feedback. Het is erg fijn om te horen dat je tevreden bent met ons.
Als je verder nog vragen of opmerkingen hebt, dan hoor ik dat natuurlijk graag.
Nog een fijne dag!
Groetjes vanuit Kopemhagen, RackBuddy!
Long order but love the product
The order took a lot longer than promised but once we got our table legs we were thrilled! I would highly recommend them:)
18 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Kajsa,
Thanks for your feedback! :) We are sorry that the order took a bit longer. We always try to send out our orders as soon as we can.
Besides that, we are glad that you are happy with us :)
Have a lovely day!
Greetings from Copenhagen, RackBuddy!
Great support for my request for a…
Great support for my request for a slightly customized solution. Easy to order and was delivered as promised.
The product (walk-in closed collection) looks very nice, feels stable and was easy to install. I would definitely recommended others to buy.
16 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Daniel.
Many thanks for your positive feedback! It is great to hear that you are happy with RackBuddy!
Please feel free to contact us at any time :).
Greetings from Copenhagen, RackBuddy!
I expected the clothing rack to look…
I expected the clothing rack to look nicer. Think the large pipes were a bit dirty. It was hard to mount all parts until it was done, not possible to make all parts stable.
13 października 2021
Odpowiedź od RackBuddy
Hi there :),
Thanks for the feedback. We really appreciate that you take the time to share your suggestions for improvements. This is important to us so that we can improve in the future. We have noted this down and will discuss it soon internally.
If you have any further questions, we are happy to help you.
Have a lovely day! Greetings from Copenhagen, RackBuddy
Odpowiedź od RackBuddy
Hi Tero,
Thank you for the feedback! It´s great to hear that you like RackBuddy :).
If you have any further questions, we´re happy to help you.
Have a nice day! Greetings from Copenhagen, RackBuddy
Great service
9 października 2021
Odpowiedź od RackBuddy
Hi Sharokh,
Thank you so much! We´re glad to hear that you are satisficed with our service.
Have a lovely day!
Greetings from Copenhagen, RackBuddy
I am happy with the delivery
I am happy with the delivery, finish and looks. But the nuts were impossible to screw in the hole way at the ends.
Thanks for the gloves in the box!
6 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Martin,
thank you for your feedback! We will discuss it internally.
If you have any further questions, we are happy to help you.
Have a lovely day!
Customer service needs drastic…
Customer service needs drastic improvement. Your website states that delivery could take 2-5 business days. Only on the 5th day was I made aware that the material I chose, oak, was not available and that shipment would therefore not be possible until the second week of October.
Had customer service contacted me sooner, I would have either chosen another material, or made other temporary arrangements or canceled the order.
I relied on the website’s statement as I am moving on Wednesday and I needed the wardrobes.
Not only that, I wrote back to customer service to ask how these would be shipped to me (expedited would be great) and there was no response.
3 października 2021
Odpowiedź od RackBuddy
Hi Jennifer,
thank you for your feedback.
We are very sorry that we haven't responded to your email directly. Unfortunately, we had a small error in our system. However, we have some good news and have sent out your order today! Our apologies for the delay!
If you have any further questions, we are happy to help you.
Have a nice evening!
Greetings from Copenhagen,
RackBuddy!
Nice design & quality!
Delivery was very fast given the fact that it was an international shipment.
The quality is beautiful and I really like it how the brand is being visible on every single item in its own original way.
3 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Anne,
Thank you so much! We really appreciate that you take the time to share your feedback :) We are very happy that you are satisficed with RackBuddy!
If you have any questions or concerns, please feel free to contact us at any time.
Have a nice day!
Greetings from Copenhagen, RackBuddy!
Excellent concept and product
Excellent concept and product. Delivered in good time and easy to construct. My only niggle would be the instruction booklet. It's a little too general. I feel each 'kit' should have it's own instructions. But, really really pleased with the whole experience. Thanks!
2 października 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi David,
Thank you so much for your positive feedback, which we appreciate.
We are happy that you are satisfied with RackBuddy. Besides that, we also appreciate that you take the time to share your suggestions for improvements. This is important to us so that we can improve in the future. We have noted this down and will discuss it soon internally.
Please let us know if we can do anything else for you.
Have a lovely day!
Greetings from Copenhagen,
RackBuddy!
Snabb leverans och jättefin
28 września 2021
Opinia niezależna
Odpowiedź od RackBuddy
Hi Laila,
Thank you so much for your feedback, which we appreciate very much.
My apologies for not replying to you in Swedish. We are very happy that you are satisfied with RackBuddy.
If you have any questions or concerns, please feel free to contact us at any time.
Have a nice day!
Greetings from sunny Copenhagen,
RackBuddy
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