Queenofspecs Recenzje 

76
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Glasses arrived in a timely manner without a scratch which is a miracle since they were wrapped only in a cloth bag in a paper box. No hard case to protect the delicate frame. Payment, dues... Zobacz więcej

Oceniono na 5 z 5

The range of frames was amazing and the lenses are the thinnest lightest I’ve ever had which given my prescription is quite the feet

Oceniono na 5 z 5

I have ordered glasses and sunglasses from Queenofspecs before and always been pleased with both product and service. This time, I went with Phil's advice and swapped bifocals for verifocal lenses. T... Zobacz więcej

Oceniono na 3 z 5

The packaging does not seem appropriate for delivery because it may compromise the contents. As for the product itself, it would have been nice to have more promotional elements. L.E.: The parcel cam... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hurtownia okularów

Informacje przekazane przez różne źródła zewnętrzne

Queen of Specs brings to you a carefully curated collection of the most beautiful and rare spectacle frames. Having over 50 years experience in optics has enabled us to source new and reconditioned premium frames to give you a unique look – due to this we rarely have more than one pair of each frame at any one time. Our commitment is to ensure we provide an opportunity to ethically re-purpose vintage frames, and to offer unusual, one of a kind eye wear to create a bespoke look for all our customers. Once you have chosen your frames, contact us to discuss your lens options... we offer prescription lenses or prescription tinted lenses to suit you and your style.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

76 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(76)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 star service

After researching the Internet for hours for gold rimmed half moon spectacles I found exactly what I wanted on Queenofspecs website.
I placed my order online which was an easy process.
I laterr received a telephone call from the owner as I had forgotten to attach my prescription requirements.
I explained I required the spectacles with plain lenses for my Santa events.
My order arrived a few days later which was well packaged.
I'm absolutely delighted with the quality and service and highly recommend Queenofspecs.

20 października 2024
Logo Queenofspecs

Odpowiedź od Queenofspecs

Hi Paul

Well - what a great review thanks so much for taking the time to write this. Hope you’re keeping well.

Best wishes

Steph

Oceniono na 5 z 5

Good experience

Specs are just what I need and they arrived in reasonable time

21 października 2024
Logo Queenofspecs

Odpowiedź od Queenofspecs

Hi Jill

Many thanks for your review - glad you like your glasses

Best wishes

Steph

Oceniono na 4 z 5

Very slow shipping

Very slow shipping. Not the seller's fault.
I didn't get the case for the frames (JF REY)...

12 września 2024
Logo Queenofspecs

Odpowiedź od Queenofspecs

Hi, many thanks for the review and sorry the shipping took longer than you expected as you mentioned that wasn’t down to us.

Hopefully you love the frames you chose - we state in each description if they come with cases or not hence why yours were sent in microfibre glasses pouches.

Best wishes
Steph

Oceniono na 5 z 5

I came across Queen of Specs at the…

I came across Queen of Specs at the vintage market on the promenade. A pair of lovely specs caught my eye and tried them on. They were a good fit and was reasonably priced. Steph advised that they could fit prescription lenses and all the frames were sustainably sourced. The service I received from Steph and her father was excellent from the beginning and Steph kindly delivered my glasses to my doorstep. I am really happy to have found and supported a local independent business.

11 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Lovely glasses and great service

I came across Queen of Specs at Cheltenham Vintage Market and found a lovely pair of vintage Vienna Line frames, having searched for a pair in various opticians and not found anything I liked. The frames are in perfect condition, they were adjusted to fit me and fitted with new prescription lenses. Lovely friendly service and great communication - would recommend!

28 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Rapid

my frame broke, and the large multiple didn't have the frame ( the prescription lenses were fine and they were zeiss so I didn't really want to change them £££)

As an optometrist I asked around for this discontinued frame and it wasn't in any of the stores, it was 2 or so years since it was discontinued. But these guys had it, cheaper than the multiples and delivered it Rapidly

Very happy

Thanks

14 maja 2024
Opinia niezależna
Oceniono na 4 z 5

A Positive Shopping Experience Overall

Queens of Specs provides a gratifying shopping experience; however, there is potential for improvement.

Pros:
- Outstanding customer service: Queens of Specs excels in attentive and responsive customer service, ensuring a positive buying experience.

- A diverse frame selection: The brand offers an impressive array of eyewear, catering to various styles and preferences.

Cons (as an International Buyer):
- Damaged glasses upon arrival: Regrettably, my order arrived with noticeable damage to the lenses, including black marks. I recommend implementing more robust packaging to prevent issues during longer transit. However, despite the damage, the glasses remain wearable.

24 listopada 2023
Oceniono na 5 z 5

I searched high and low for these…

I searched high and low for these glasses and could I only locate these one of a glasses in stock at your store. They are beautiful! I had previously had these glasses years ago but they broke and I couldn’t find them anywhere. I am so thankful to have these glasses again!!!!

2 listopada 2023
Oceniono na 1 z 5

I still haven’t received my frames

I still haven’t received my frames. It’s been almost a month now.

18 listopada 2022
Logo Queenofspecs

Odpowiedź od Queenofspecs

Hi,

I'm sorry about the delay in the delivery of your frames. Unfortunately there have been several postal strikes in the UK by Royal Mail which have impacted many small businesses. I have checked your tracking information and it is showing that it is ready for you to collect and that Deutsche Post has notified you. Hopefully you have received them now?

Oceniono na 5 z 5

Highly recommended !

Highly recommended !
Incredible choice of frames on the website, nicely presented. Swift shipping. Frames were even more beautiful in person, new as described. Came with all accessories, and even a little chocolate !
How lovely is that ?
can only recommend !!!

14 września 2022
Opinia niezależna
Oceniono na 5 z 5

They are the best

They are the best. Customer service is outstanding. And if it's not right they make it right and go the extra mile. They are official like a referee whistle 💯

27 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent product and great delivery…

Excellent product and great delivery timing - will buy again

25 stycznia 2022
Logo Queenofspecs

Odpowiedź od Queenofspecs

Hi, thanks so much for your review. As a small, independent company it means a lot to us! Enjoy your glasses, Steph :-)

Oceniono na 5 z 5

5 Stars All the Way

OMG! Can I give 10 stars? I am over-the-moon happy with my purchase -- from initial contact with the owner, Steph, who defines "customer service" to the selection of frames offered at Queen of Specs, to Royal Mail that put our USPS to shame by the efficiency of its delivery of my frames (about one week, passing through Customs and all). If unique, fashion-forward, or retro are your style, you're sure to find something of interest at Queen of Specs. My frames arrived in excellent condition, two complete with cases and cleaning cloth, and a couple of extras from the shop owner, including several, individually wrapped pieces of chocolate as an extra treat and an extra cleaning cloth. Her prices are very fair, so give her a try and help her business grow. We need more ethical sellers like Steph in the marketplace! Start to finish, this experience with Queen of Specs has been an A+!!! See something you like? Do not hesitate. I wish I had the budget to buy another frame or two. My frames are even more interesting up close than online -- and I liked what I saw online! If you choose Queen of Specs, hopefully, you will be as happy as I am!!!

8 stycznia 2022

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