I received my order yesterday, September 8, 2026. I ordered 2 bags and only received one. Both were listed under the same tracking number. I immediately emailed them last night to inform them of thi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
PurseAura is an exceptionally well run company. Their Handbags and accessories are incredibly well made! I can’t tell the difference between their handbags and my real handbags! It’s amazing! Their ba... Zobacz więcej
Reakcja na opinię
Purchasing process is very easy and price is very reasonable. Unfortunate the box is totally collapsed and fell apart during shipping. It should be inside another firmer box at shipping. I need t... Zobacz więcej
Reakcja na opinię
, I absolutely love the bags I have received so far. The customer service is excellent. My inquiries were answered quickly. The bags are of impeccable quality. The scarves and the charms were a ple... Zobacz więcej
Reakcja na opinię
3,9
Dobra
58 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
So VERY VERY impressed with this…
So VERY VERY impressed with this company. Received 2 out of 3 of my bags fairly quickly and was floored by thr exceptional quality of their bags. The 1 bag I ordered they felt was not up to the standards theywant to produce for us customers and emailed me right away to let me know and to offer a pick of a different bag and also a discount for the inconvenience. The customer service rep that reached out was super helpful, super courteous, and went above and beyond for me &their customers. Could not be more impressed with this company, not only with the quality of bags but also their customer service department. I would give 10 stars if I was able to.
1 maja 2025
Opinia niezależna
Odpowiedź od PurseAura
Hi Kelly! Reading your message truly brought a smile to our entire team, thank you from the bottom of our hearts for your incredibly kind and thoughtful feedback.
We’re beyond delighted to hear that you’re loving your bags and that our service left a lasting impression. Every decision we make, from quality control to how we communicate, is centered around making you feel valued, heard, and absolutely fabulous. Knowing that it all resonated with you means everything.
Your words about our customer service truly touched us. We believe that luxury isn't just in the product, it's in the care, attention, and honesty we offer each and every customer. So thank you for seeing that and for celebrating it so generously.
I really love the purses I have…
I really love the purses I have received. I have enjoyed wearing them and styling them with all my outfits
12 maja 2025
Opinia niezależna
Odpowiedź od PurseAura
Hi Gretchen! Your message truly made our day, thank you so much for your kind words!
We’re absolutely delighted to hear how much you’re enjoying your purses and styling them with your outfits. There’s nothing we love more than knowing our pieces are becoming part of your everyday elegance.
Never received my bag in the time frame…
Never received my bag in the time frame they promised. Have not received my refund in the time frame they promised. Buyer beware.
31 marca 2025
Opinia niezależna
Odpowiedź od PurseAura
We're truly sorry to hear about your experience, and we deeply regret the disappointment caused by us. This is not the level of service we promise, and we understand how frustrating this must have been for you.
Please know that we’ve already reached out to you directly to explain what happened and to resolve the situation fully. Your trust means everything to us, and we are committed to making this right.
I received the bag just like the way…
I received the bag just like the way you guys described it
I’m in so much love with it
6 maja 2025
Opinia niezależna
Odpowiedź od PurseAura
Thank you so much for your lovely message, it truly made our day!
We're absolutely delighted to hear that you received your bag just as described and that you're in love with it. Knowing it brings you joy means the world to us.
Wishing you many stylish moments with your beautiful new piece!
YSL handbag
i, and most likely you, was very suspicious about the quality of the handbags in this site. i ordered and received a beautiful YSL bag and am so pleasantly surprised with how well it is made!! i will definitely order from them again!!
2 maja 2025
Opinia niezależna
Odpowiedź od PurseAura
Thank you so much for your thoughtful and honest review!
We completely understand the initial hesitation and we’re absolutely thrilled to hear that your YSL bag exceeded expectations! Knowing that you were pleasantly surprised by the quality truly means everything to us.
We’re so glad to have earned your trust, and we can’t wait to create another beautiful piece for you soon. Thank you for choosing PurseAura!
Great quality and customer support
Great quality and customer support! I will definitely order from here again 🥰. I highly recommend!
29 marca 2025
Opinia niezależna
Odpowiedź od PurseAura
Thank you so much for your kind words! 💖
We’re over the moon to hear you loved both the quality and the care, it means the world to us. Knowing you'd come back again truly warms our hearts.
We can't wait to create something beautiful for you again soon. Thank you for recommending us, you're the reason we do what we do!
With all our love
I have ordered lady Dior bag and I…
I have ordered lady Dior bag and I loved it, it looked so real. I will purchase again from Purse Aura. Thank you!
18 kwietnia 2025
Opinia niezależna
Odpowiedź od PurseAura
Your message absolutely made our day—thank you so much for your kind words! We’re overjoyed to hear that you loved your Lady Dior bag and that it brought you that real, refined charm you were hoping for.
Very nice an helpful customer service
Very nice an helpful customer service , beautiful product very well Made and timely received
15 kwietnia 2025
Opinia niezależna
Odpowiedź od PurseAura
Thank you so much for your thoughtful message — it truly means the world to us! We're delighted to hear that you loved your new piece and that it arrived right on time. Knowing that you felt well cared for by our customer service makes our day even brighter.
Would order again…
I’ve placed two orders now through this company. Shipping does take a bit longer because they’re not based in America, but i knew that when I placed my order. They reply to my inquiries. Items arrived safely packaged and were exactly what I ordered. I would definitely trust them to order again.
19 marca 2025
Opinia niezależna
Odpowiedź od PurseAura
Thank you so much for your kind words and continued support! We're glad to hear that your orders arrived safely and met your expectations. We truly appreciate your patience with international shipping and are always here to help with any inquiries. Looking forward to serving you again in the future!
Luxury bags at an affordable price
, I absolutely love the bags I have received so far. The customer service is excellent. My inquiries were answered quickly. The bags are of impeccable quality. The scarves and the charms were a pleasant bonus. I would highly recommend all of my purchases to others (as I have purchased several). The bags are luxurious and reasonably priced. At some point I intend to write reviews and post pictures of my gorgeous bags
25 marca 2025
Opinia niezależna
Odpowiedź od PurseAura
Thank you so much for your kind words! We’re beyond delighted to hear that you love your bags and had a great experience with our customer service—it truly means the world to us. We're also thrilled that you enjoyed the scarves and charms, as we always strive to add a special touch to every order. Your support and recommendations mean everything to our small business, and we look forward to serving you again in the future!
I ordered a lady dior bag about 1,5…
I ordered a lady dior bag about 1,5 months ago. Until recently I had received no feedback and the tracking number arrived only after I opened a dispute through PayPal. I thought i was heavily scammed and even wrote a negative review in here for this site (which I removed). It's true that there were big delays on the delivery of the product but when I received it I couldn't tell the difference from an original. I already own an original lady dior bag and I compared the one I received to the original I have and I couldn't tell the difference. If I knew I could order one in here that is so detailed I wouldn't have bought the original in the first place. There may be second thoughts when you want to order on this site but the overall experience was more than satisfying when I finally received the bag. I will definitely order again!
17 lutego 2025
Opinia niezależna
Odpowiedź od PurseAura
Thank you for your feedback! We are glad that you loved our product. Your feedback means a lot to us, and we’re committed to improving our services to ensure a smoother experience for all of our customers. We truly look forward to serving you again in the future and providing you with a better and more seamless shopping experience.
I have not received my order yet- why???
19 października 2024
Odpowiedź od PurseAura
Dear Tasos Aslanidis
We sincerely apologize for the inconvenience caused by the delay in receiving your order. Customer satisfaction is our top priority, and we’re here to resolve this for you.
Could you kindly share your order details via [support email/phone number]? This will help us investigate the issue and provide you with an update as soon as possible.
We truly appreciate your patience and understanding. Rest assured, we are committed to ensuring you receive your order promptly.
Thank you for bringing this to our attention.
Best regards,
PurseAura Team
Doświadczenie Trustpilot
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