I received prompt service on a return that I requested. It was easy to get responses from customer service for the products I received. They were in good condition, but I didn't realize they were larg... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. Sh... Zobacz więcej
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchas... Zobacz więcej
Absolutely HORRENDOUS "customer service". They are horrific. Please do not purchase anything from here. If you do not receive your order they will gaslight you and refuse to help you. This is one of t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Making healthy, affordable, premium products with no middlemen or retail markup.
Dane kontaktowe
85 Delancey St, 10002, New York , Stany Zjednoczone
- 877-414-4150
- service@publicgoods.com
- publicgoods.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
I love their products
I love their products. Natural ingredients. I particular love their ramen noodles, it's so healthy and has only few ingredients. Shipping is very fast. And sometimes they have sale and free shipping
Public Goods has lost my trust
Public Goods has lost my trust. The last purchase I remember making from Public Goods was for a few items in 2021. Since then, I never went back to Public Goods to buy anything. Recently, in 2024 and 2025, I was charged for an annual membership of $79.00. I only noticed both charges this year after I saw a charge to my account on September 2nd, 2025 and investigated it. Not only was I charged without my knowledge, but I was charged higher than the actual annual membership price of $65.00.
I informed customer service of these transactions I was unaware of and they gave me the full refund for the charges, plus some. I am extremely satisfied with their response, because not every corporation will give you the money you’re owed, but I will not be shopping from there anymore.
I recommend that customers pay attention to their accounts. They should get a free app like RocketMoney to keep track of all known and unfamiliar expenses, and dispute them accordingly.
Amazing help from Margot
Amazing help from Margot! She took care of the problem and helped me out!
Company is garbage/ predatory
Company is garbage and has predatory billing practices. Billing for no goods or services for years. Plus, cancelation of my membership was very difficult
Timely and Honest Service
They responded quickly with a realistic answer about what they could and could not do, and kept me up to date as they made progress with my request.
Quick response!
fair and reasonable
Excellent customer service
Great customer service and fast resolution in addressing my delivery issue.
They address my issue in very timely…
They address my issue in very timely manner and offered solutions. Resolved my problem.
Timely response to my inquiry and great…
Timely response to my inquiry and great customer service!
Quick response, addressed my needs…
Quick response that addressed my needs - canceling unwanted shipment and renewal of membership I can no longer afford. Quick, friendly, did not try to upsell me or convince me to stay. Will sign up again when I can afford to, as this is a great company with excellent products and outstanding service.
My issue was addressed promptly and…
My issue was addressed promptly and professionally. One of the best customer experience I’ve had. My replacement order was sent in speed time with empathy; rarely seen on customer service anymore.
My needs were met...
The customer service representative was courteous and met my needs.
Good support, quick and to the point
All of my concerns were quickly addressed in a satisfactory manner
Great Company and Great Products
I have bought from Public Goods for a couple of years now and I have always been very happy with the products that I have bought. There Customer Service is Outstanding Also!!!!
It was really easy.
Good Soap and Customer Support
Everything they sell is pretty pricey compared to products sold in where I live, but the only thing I love is their soap. Their soap is very powerful, cleans my hand very easily with half pump amount, which made me continue buying Public Goods' soap. Their customer support is very good and quick, resolves my problems every time.
All I asked was if they were dishwasher…
All I asked was if they were dishwasher safe in an email or not and I got an email saying stop sending us so many emails!!! WHAT!!!!!!!!!!!!! There was no incert on any instrutions for care. Outrageous!!!!!
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