I received prompt service on a return that I requested. It was easy to get responses from customer service for the products I received. They were in good condition, but I didn't realize they were larg... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. Sh... Zobacz więcej
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchas... Zobacz więcej
Absolutely HORRENDOUS "customer service". They are horrific. Please do not purchase anything from here. If you do not receive your order they will gaslight you and refuse to help you. This is one of t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Making healthy, affordable, premium products with no middlemen or retail markup.
Dane kontaktowe
85 Delancey St, 10002, New York , Stany Zjednoczone
- 877-414-4150
- service@publicgoods.com
- publicgoods.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The delivery time is quick
The delivery time is quick. I always get what I order in tact. Public Goods has worth while products, at a reasonable price.
Shipping was really poor, with no explanation why
I ordered two coffee French Presses on 10/11025. On 10/13/25 I got an email stating that the items had been shipped, yet I kept being notified by the Post Office that they had not yet received the package in their system. So I emailed Public Goods on 10/15 to see what was going on. I was told by representative Dhee that the warehouse assured her that the package was being picked up that day. Today is 10/20/25 and the Post Office is STILL reporting that the package was never received!!. So I cancelled the entire order and requested a full refund, which they agreed to, but could never offer an explanation of what was going on. Bottom line: I would never buy another item from Public Goods.
Definitely not like the photos/vids in…
Definitely not like the photos/vids in the ad. Much tougher, not soft, not enjoyable to use. Would honestly love a refund... won't be using this company again.
Incorrect shipping address.
I am so thankful that you were able to correct the shipping address before my order was shipped. When I used Apple Pay, I didn’t get to verify the order before it was submitted. I was so concerned I was going to have to have my daughter, who lives in a different state, reship the order.
I do think their items are quality but…
I do think their items are quality but you cannot return things with any ease so beware that what you're buying is exactly what you want. They were nice enough to do a return exception for me but I had to monitor and reach out to them when the return had reached them which is more work intensive than I want to do with any online purchase so I won't be buying from them again.
My go to for Bnb
Been using since 2020 in our bnb. Has a clean minimalist look and can be bought with refill bags. A unified look thru house. When you buy a lot, it's less expensive to buy direct with a membership than Amazon
We ordered 3 plates and they came in 3…
We ordered 3 plates and they came in 3 separate massive boxes. Pretty ridiculous for a company thats mission statement says "Sustainability is part of our DNA". Do better
Great for short-term rentals!
We’ve use Public Goods products for our Airbnb for years, and absolutely love them! The packaging is simple and beautiful, the products are great quality, and the refillable options make it easy to keep everything fully stocked. Definitely recommend for short-term rentals and personal use.
The ordering process was very efficient…
The ordering process was very efficient and the product was EXACTLY what I have been searching for online.
Package arrived quickly, it was well packed and in perfect condition.
I love Public Goods
I started with Public Goods about a year ago and I have been with them ever since. I love their products they have the best products that I have tried so far. I use their bathroom, cleaners all of them which I absolutely love there’s no smell they’re safe. I’ve threw other products that I had out. I’ve been using theirs and I’ve tried a few other things that I love too. I recommend them.
I've been a member of Public Goods since 2016, I think
I've been a member of Public Goods for years and have never been disappointed. The deliveries are speedy and customer service is incredibly helpful. The simple packaging helps environmentally and makes me feel better. I'm a fan. Thanks!
Customer Service responds quickly.
I received the wrong item and when I contacted customer service at Public Goods, they sent the correct item quickly.
Good customer service
Margot was prompt to confirm my change of shipping address before my order was fulfilled.
Anti static cling.
As I don't like static cling or dryer sheets, I ordered wool dryer balls. They came quickly. I am so pleased!
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