Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Placed an order on April 16th but after reading bad reviews was slightly worried. Estimated delivery was April 20th all items turned up on 22nd which is understandable with current situation. I receiv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After buying another pair nudie jeans, this particular pair decided to shrink in the wash. This was despite following the washing instructions. Not being a lover of the half mast look the options... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Iv received my goods no problem but it’s says the Boss and Ralph Lauren we’re both made in China I’m thinking there fake? I paid lots of cash for these good and they are gifts. Would like to know the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Absolutely disgraceful!! Placed my order 7 days ago, next day they emailed to say my item had been dispatched via royal mail 48. 6 days later I contact royal mail to see about my order only to be told... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą uliczną
  2. Sklep odzieżowy

Informacje przekazane przez różne źródła zewnętrzne

Discover the latest fashion brands at Psyche. Designer clothing for men, women & children. Free UK next day delivery available.


Dane kontaktowe

  • Linthorpe Road 175-187, TS1 4AG, Middlesbrough, Zjednoczone Królestwo

  • psyche.co.uk

2,8

Średnia

Wynik TrustScore: 3 na 5

184 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great service with a fault

I'm a repeat customer, and pleased with their competitive sale prices and fast shipping (delivery within 3 days of ordering on standard shipping). I took off 1 star, because on my first purchase the tags on an expensive item have already been detached.

14 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent Company, Staff Knowledgeable

I have ordered a few products online and i am very happy with the products, also staff have good knowledge of products when you phone the shop, which is also fantastic.

I highly recommend them.

29 kwietnia 2021
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hello Simon,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 5 z 5

Good quality trousers!

The trousers that I ordered arrived promptly. The quality of the trousers was good and it looked just like it did in the photos.

23 kwietnia 2021
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hello Nightmarish,

Thank you for taking the time to leave us your review! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 1 z 5

Reworked "Hugo Boss" socks

Ordered a batch of twin-pack Hugo Boss socks. When they arrived they were single socks.. The original Hugo Boss tags had been removed and simply replaced with Psyche tags!

So they are selling Hugo Boss socks as original Hugo Boss when in fact they have been reworked.

Sent a polite detailed e-mail to Psyche customer service who simply replied with a pre-paid envelope attachment. No explanation - nothing.

Will not be using again.

26 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Reliable and happy to shop again with Psyche

I got a good bargain from this shop and the product that I ordered arrived exactly the next day (I chose the Royal Mail 24 hours delivery). Very satisfied with the product with the price that I paid.

My only comment, appreciate if Psyce could notify me the delivery details and reference number for tracking purpose.

26 marca 2021
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi Kadovia,

Thank you for taking the time to leave us your review, happy to read you are pleased with your order.

Your feedback is much appreciated, if you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 5 z 5

Really pleased despite worry

I found a shirt on this site which wasn't in stock elsewhere online (inc. the actual brand). I ordered, they took the right amount of money and it arrived on time. I'm really pleased because like some others I was worried about the negative reviews here. The common theme of those reviews seems to be, I ordered something during lockdown, it transpired to be out of stock and I was given a full refund. Yawn. Recent reviews seem like they're doing a better job.

17 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Was a little sceptical but all was good

Was a little sceptical having read some iffy reviews, but the price was great and it was what I wanted in my size and the right colour so paid with PayPal for extra peace of mind.
Psyche delivered to goods on time and exactly what I ordered, so over the moon. The only tiny point I will say is that I was not notified when it was shipped. But an email to them confirmed it was on its way. Thanks Psyche

11 marca 2021
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hello Adam,

Thank you for taking the time to leave us your review, happy to read you are pleased with your order.

Your feedback is much appreciated, if you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 5 z 5

Customer service

I ordered a moncler gilet for my son from psyche junior, however there was a slight issue with the zip, I received amazing customer service who sent me out a pre paid returns label as I didn’t have access to a printer. I will definitely be ordering again.

6 marca 2021
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hello,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 5 z 5

Super-quick shipment

Super-quick shipment. Thanks!

22 lutego 2021
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi AK,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 5 z 5

Lovely products and lovely service

Lovely products and lovely service, had a slight trouble with delivery however completely understand that is not the senders fault the item was delivered to a neighbour and I was not made aware, customer service was excellent and assisted me in locating this! Will use again!

8 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent

To be honest was an excellent experience, good customer service and quick delivery. 100% recommended

17 grudnia 2020
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi Sergio,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 1 z 5

Hugo boss jogging bottoms

I ordered hugo boss jogging bottoms on 11th November and have still not received the item. I have had no response from you and can't find the details or receipt. I don't bank online so I will be going to the bank tomorrow for a print out of my transactions. Hopefully the 86 pounds will be there because I'm a pensioner and 86 pounds is a lot of money to me. Please reply

23 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Zero hassle lockdown exchange

After buying another pair nudie jeans, this particular pair decided to shrink in the wash. This was despite following the washing instructions.
Not being a lover of the half mast look the options were make them in to shorts or reach out to psyche for help.
After a conversation on Facebook messenger (due to being in lockdown 2) I was offered either a replacement or a refund.
Waited out side earlier today for my click and collect exchange.
25 years of shopping at psyche and I have never been let down. Roll on the next 25.

19 listopada 2020
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi Richard,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Oceniono na 5 z 5

No quibble replacement and great service

i ordered a Calvin Klein padded coat online and really struggled with the front zip. Having tried to wear it a couple of times (it wouldn't do up) i sent it back to Psyche. Adam in customer services was very helpful. He explained he'd get the in-house tailors to take a look first. They examined the garment, found it faulty and i received a replacement coat in 76 hours. GREAT service. Thankyou Adam and Psyche

15 listopada 2020
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi Caroline,

Thank you for taking the time to leave us your review, your kind words are much appreciated and this will be passed on to Adam! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Oceniono na 5 z 5

Amazing company

Amazing company. Super fast delivery. Product was wrapped and projected. Awesome product. An brilliant start to my Christmas shopping. Will be purchasing from this store again. 😁

12 listopada 2020
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi Rebecca,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Oceniono na 5 z 5

Recent purchase

Recent purchase, easy to use website. Quick delivery. Can’t fault this company. I’ve never used this company before and only became aware through a Facebook advert but will use again.

28 października 2020
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi Simon,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Oceniono na 5 z 5

great offers on rick owens

great offers on rick owens. quick delivery and good customer service from adam.

5 października 2020
Opinia niezależna
Logo Psyche

Odpowiedź od Psyche

Hi Paul,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Oceniono na 1 z 5

Avoid at all costs.

Ordered something in their sale never arrived card was refunded no explanation however item was back to full price in my size on their website. Just headline prices to grab your attention with no intention of selling you the items at that price

1 października 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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