Can't praise this company enough. So helpful and incredibly speedy in rearranging delivery when to the correct address after they had originally been supplied with the wrong address. Thank you so mu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered expensive tile cutter and paid extra £35 for Saturday delivery with they failed completely and even refusing to supply tracking information,totally gutted as someone was waiting all day and... Zobacz więcej
Reakcja na opinię
Extremely helpful and professional team especially Laurence. Really impressed with the quick order process and shipping. A side note the 3rd party delivery company they use Pall-Ex driver was really g... Zobacz więcej
Since moving to Swan Valley from Earls Barton the service started off alot slower than it did getting served at Earls Barton but as the weeks went by the normal fantastic service has resumed and hop... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- 01604 123456
- sales@anothercompanyname.co.uk
- protilertools.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellant Service
Placed order on 4th and the item was delivered on the 7th (even on Bank holiday Sunday).
Good no nonsense transaction.
Good range of materials at a good price. Delivered as stated.
Tile bead wrong order.
Under estimated tile bead needed on 1st order, ordered more to find they had delivered more than required with the 1st order.
Although extra bead was bent/twisted, still enough to complete my job, they canceled my second order and refunded money promptly.
Great price and service no need for…
Great price and service no need for anything else
Great service and communication they…
Great service and communication they can source bespoke parts that no other site does highly recommended
Perfect
Easy site to navigate, able to source exact requirements. speedy and informative delivery. High quality Tile trim received. perfect service Thank you.
Still hasn't been delivered despite it…
Still hasn't been delivered despite it supposedly being out for delivery with FedEx for three days.. unable to contact either pro tiler tools or FedEx over the weekend. Causing delays to works which is extremely inconvenient.
Ordered 25 lengths of gold tile trim…
Ordered 25 lengths of gold tile trim significantly cheaper than other suppliers. Was a little nervous it might not be good quality but it's all fitted now and very pleased with it. Looks great and good quality too.
Incredibly helpful sales (Harry)
Incredibly helpful sales (Harry) - nothing was too much trouble
Excellent
Use them regularly. 90% of the time they’re competitive with their pricing and cheaper than buying materials or tools in some of my local ‘trade’ tile shops. Deliveries are fast, customer service is good, choice of products is expansive. Very happy with their service
Best in the business
Best in the business. Can't beat them on price and very fast delivery even for bulky goods.
Excellent
Excellent, no messing around . Delivery was fast . Great price and great tile cutter.
Products never in stock
Products never in stock. Hassle to get a refund.
A great product at a very competitive…
A great product at a very competitive price
Wet Hardie backer boards
Ordered 17 Hardie Backer boards .14 of them arrived wet.company response was they are water resistance.I said ok and when I have asked for little compensation like delivery cost the management said NO.next time I am gonna order from toptiles like I did last year.I am not happy how protilertools delt with me and they are genuinely deserve that review.
Very good service with prompt delivery
Very well protected and excellent…
Very well protected and excellent condition thank you protiler .
Supplied DEFECTIVE item - Argues with Customer when Matters go Awry
I had the misfortune to buy a Rubi DU200 wet saw tile cutter from this company Pro-Tiler. I received what I considered to a customer return sold as a brand new unused item. The tile saw received had a number of faults and was not in a usable state as received. The item sold to me was NOT fit for purpose, NOT of merchantable quality and was effectively SCRAP.
Faults as supplied to name but a few:
1) Broken water pump
2) 4mm wobble at the blade tip
3) Heavy Motor Vibration
4) Deformed/Damaged tile Saw Base
All these faults were reported to company with photographic evidence shortly after opening the boxed item.
Hence this tile saw could not have been brand new. IMHO. Then the company had the ordasity to want me to return the scrap saw so it could be re-sold to another unsuspecting customer. Besides which the sales staff stated there was only comestic damage. That is and was an absolute LIE! Any thinking person can see that from the faults reported that is NOT the case.
I see NO point in returning a scrap item and allowing this company to allegedly deceive another unsupecting customer causing them to suffer from what I consider to be an unscupulus company.
They treat you with disdain to allegedly cover up their alleged incompetence and deceipt in my experience. Then continue to argue with a customer who is a highly qualified engineer with multiple degrees to my name.
I refuse to be treated in this way and reccomend you NEVER EVER DEAL or BUY ANY product from Pro-Tiler!
Good products fair pricing and quick…
Good products fair pricing and quick delivery.
FANTASTIC SERVICE & NEXT DAY DELIVERY
Doświadczenie Trustpilot
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