Can't praise this company enough. So helpful and incredibly speedy in rearranging delivery when to the correct address after they had originally been supplied with the wrong address. Thank you so mu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered expensive tile cutter and paid extra £35 for Saturday delivery with they failed completely and even refusing to supply tracking information,totally gutted as someone was waiting all day and... Zobacz więcej
Reakcja na opinię
Extremely helpful and professional team especially Laurence. Really impressed with the quick order process and shipping. A side note the 3rd party delivery company they use Pall-Ex driver was really g... Zobacz więcej
Since moving to Swan Valley from Earls Barton the service started off alot slower than it did getting served at Earls Barton but as the weeks went by the normal fantastic service has resumed and hop... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- 01604 123456
- sales@anothercompanyname.co.uk
- protilertools.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good prices and quick delivery
Very good prices and quick delivery
Great service only problem was the delivery courier
As the trims all came bent and the protector tube
Luckily I only needed shorter pieces
Zero Folk
Nasty bunch of middle men/boys running this company.
They don't know how to do business and put their feelings in their customers complaints.
I'm so glad it's not just me. They really are a dodgy company. Watch this space.
first their courier left me waiting all…
first their courier left me waiting all day as they kept changing time then didn't bother arriving. They arrived when I was out without warning the next day. Left it with a neighbour.
The product arrived was wrong as the customer services recommended the wrong product
I had to pay the tiler to go shopping to buy the right product
now they expect me to be in ALL day for them to collect the wrong item but I am moving
No more ply arrived as stated
No more ply arrived as stated
Responsive staff when checked the delivery date and friendly delivery man
All good
Expensive shipping
Ordered 2 tiny springs the weight and size of a grape, cheapest postage option is £7 which is more than the spring cost.
Easy online ordering and quick…
Easy online ordering and quick palletised delivery all as per website. 100% happy.
Sent DEFECTIVE items, yet they deducted £15.59 for shipping after returning the items!
Horrible Company.
I bought 7 tile trims that all came with scratches and marks. They sent a replacement and again the same issue. No QC and inspection system. returned and asked for a refund after all the hassles. But they deducted £15.59 for shipping! Scammers.
Update: They refunded the deduction.
Great prices and fast service
I ordered some tile adhehsive, water-proofing stuff and a trowel. Ordering was easy; prices were very competitive; delivery was fast with tracking provided. The items were packed extremely well in strong boxes with plenty of bubble wrap. I rate this a big 5 star company.
Quick delivery
What I ordered delivered when I wanted
Delivery was prompt and correct
Excellent service
Products were delivered when they were…
Products were delivered when they were due.
Excellent all round service.
Dealt with a friendly & helpful sales advisor, low prices when compared to high street tile stores, good delivery service. Top marks!
Very happy with the product
Very happy with the product, which was delivered on time ,product as described
Late Delivery. Raised Dispute with Card Company
Order No. #554597
Ordered on 18-05-23 and paid extra £25 (+VAT!) for next day delivery (Fri 19th). On 22-05-23 I received a text from Pall-Ex saying the order is "...now loaded and ready for delivery.."! I 'phoned ProTiler ... they promised a call-back with update. It didn't happen...I sent email asking for firm delivery day/time and for refund of the next-day delivery charge...I followed this later on with ANOTHER 'phone call. During this call I was informed I'd receive goods that day (22nd) and they reluctantly agreed to refund the next-day charge. Low and behold - nothing received (it's now 12-06-23), so I have been in touch with Barclaycard and the credit card company are refunding the next-day charge...and then taking it up with ProTiler.
The goods are fine. Service as poor.
Ordered last min the day before needed
Ordered last min the day before needed. Great serviced, delivered as planned. Would highly recommend
Hardie Backer boards, cheapest on the internet!
I ordered 33 12mm Hardie backer boards on line as the price was very keen. Due to a pallet delivery I needed to pay £45 for this service but the over-all price was still cheaper than local stores. Did you know Jewsons are asking £37 a board, Pro Tiler offer them for a tad over £13! Though out the order process I was kept informed of the delivery and overall I'm very happy with the ordering process and Pro tiler.
Very quick and prompt service
Very quick and prompt service. Would definitely use again.
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